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Data Cloud vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Data Cloud
Ranking in CRM
35th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Infor CloudSuite
Ranking in CRM
20th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
ERP (15th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (8th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (9th), Financial Close Software (4th)
 

Mindshare comparison

As of June 2025, in the CRM category, the mindshare of Data Cloud is 0.0%, up from 0.0% compared to the previous year. The mindshare of Infor CloudSuite is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

LT
Complex setup process impacts functionality and requires improvement
From my experience as a VP of sales, I was not involved directly with development and configuration, but every time I need some change in our strategy and data, it takes a lot of time from our development team or technical team to implement this change. It is not easy to add columns or information in the reports or in the information that I gathered from Data Cloud. It takes a lot of time, and it was not exactly what I was expecting. I had a project that required changing the views that I need from my team, and it took two to three months to make the change. It was just a simple click of a button and adding some information, so what I was expecting to take one or two weeks took three months. It was very complicated to implement in the beginning, and it took a lot of time. It is a very good product, but it is very complex to implement, change, develop, and integrate.
Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate my experience with Data Cloud a nine out of ten."
"We never had a problem with stability."
"It is a complete wave management system to increase processing efficiency."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The customization capabilities of CloudSuite Industrial are also there."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"It is a scalable solution."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
 

Cons

"It is a very good product, but it is very complex to implement, change, develop, and integrate."
"Customizability is both an advantage and a disadvantage. While it provides a suitable solution with many pieces to integrate, it also adds complexity."
"It takes time to properly learn what the product can do."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The price of the solution is not good."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Pricing is always an area where there is room for improvement."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
 

Pricing and Cost Advice

Information not available
"I feel it is not very cheap, very economical but also not very expensive."
"The product is expensive. I rate the pricing a five out of ten."
"The platform's pricing depends on the specific number of users."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"It is a cost-effective solution."
"The pricing is not built on a standard model."
"For on-premise installations, the licensing is yearly."
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Top Industries

By visitors reading reviews
No data available
Healthcare Company
11%
Computer Software Company
11%
Manufacturing Company
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Data Cloud?
From my experience as a VP of sales, I was not involved directly with development and configuration, but every time I need some change in our strategy and data, it takes a lot of time from our deve...
What is your primary use case for Data Cloud?
I am in charge of a sales area here. We integrate with some contact centers as a service tools, but we provide solutions for contact centers. We cannot contact centers as a service more than call c...
What advice do you have for others considering Data Cloud?
We are competing with AudioCodes. We are a software provider. We are evaluating the new CRM for our company right now. We use a local provider for CRM, and we are looking for another solution right...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Comparisons

 

Also Known As

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SyteLine
 

Overview

 

Sample Customers

Information Not Available
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857,585 professionals have used our research since 2012.