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LogMeIn Pro vs Parallels Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
LogMeIn Pro
Ranking in Remote Access
23rd
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Parallels Access
Ranking in Remote Access
26th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.6%, down from 10.3% compared to the previous year. The mindshare of LogMeIn Pro is 1.8%, up from 1.6% compared to the previous year. The mindshare of Parallels Access is 1.8%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.6%
LogMeIn Pro1.8%
Parallels Access1.8%
Other91.8%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.
JP
CEO at a non-profit with 1-10 employees
Allows users to access and operate their computers remotely
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that way on both devices, which was troublesome. However, it would sometimes randomly work. I could go on my iPad, find whatever I wanted to do, click copy, then go over to the computer through Parallels Access, click paste, and it would randomly work. I had to call Parallels many times. They would log in and try something, which would temporarily work, but then it wouldn't. When it worked, it made integration between the two things great. That was a very helpful feature that didn't get polished.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are looking for an MDM provider specifically for user and device certificate enrollment for your BYOD use cases or corporate devices, I believe Microsoft Intune could be one of the best solutions available."
"Microsoft Intune has never crashed for me; it always works without fail."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"The ability to deploy patches and automate software deployments to end-user devices is very useful."
"Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts."
"From my perspective, I appreciate the scalability in Microsoft Intune and the portal management, which is extremely intuitive and very simple to use."
"Microsoft Intune is a must and should be needed for this time, for this hybrid model period, and I highly recommend this product for employees, education institutions, or device management."
"It is very easy to use. It has a very easy interface."
"In our experience, we haven't had any issues; it's been stable, we're able to get to it, and it helps us run our business and service our employees better."
"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."
"This is a very reliable product and I've never had it crash."
"Even though there are competing products, I would not hesitate to go with LogMeIn."
"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."
"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."
"It gives you a lot of flexibility when it comes to travel; it doesn't matter where you're at, I traveled overseas to Vietnam and was able to log in, and you can log in from anywhere in the world, so from that standpoint, it gives you access 24/7 no matter where you're at."
"LogMeIn allows me to quickly and efficiently assist my users across the United States."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"The application used to publish for mobile devices is very good and the desktop publishing is very, very good."
"What seems to be the most valuable from the customer side is the ease of operation, and the overall experience they have."
"It's great that the total deployment can happen completely remotely."
"It's got a very easy-to-use interface."
"We don't have problems with stability. Everything is good."
 

Cons

"We have spoken to the technical support on a few occasions. They have only ever provided us with minimal information."
"There is no catalog for mobile access management (MAM) security."
"Reporting could be improved. It needs to be more expensive and robust."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."
"The initial setup is a little bit complex."
"Policy and app deployment should be faster, as it currently takes between minutes to hours to apply, with an average of one hour."
"Would like for the client to be searchable."
"The management part probably needs improving. It can get a little cluttered."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."
"Pricing has been going up for just going back and forth between two computers. That's crazy."
"The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff."
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
"At certain times of the day, during the "rush hour," it's very slow."
"When using LogMeIn, you need a separate chat window."
"The solution may not scale well for enterprises."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"The scalability is great for small or medium-sized businesses. However, it may not scale well for enterprise-level entities."
"They could improve the reporting."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
 

Pricing and Cost Advice

"The licensing is on a yearly basis."
"It's affordable for the protection it gives. There are no additional costs."
"We use Defender ATP and E5 licenses."
"I am satisfied with the pricing."
"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"Every customer used to purchase licenses based on their needs."
"While Microsoft charges for actual usage, it lacks discount options."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
"The company does not scale the price based upon use."
"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."
"It is very good."
"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"
"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
"The licensing costs are about $100 per user."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Construction Company
13%
Financial Services Firm
11%
Outsourcing Company
11%
Comms Service Provider
10%
Outsourcing Company
14%
Construction Company
10%
Comms Service Provider
10%
Transportation Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
No data available
 

Questions from the Community

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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The North Face, Slingbox, Lutron, The Weather Company
Gilt Groupe K.K.
Find out what your peers are saying about LogMeIn Pro vs. Parallels Access and other solutions. Updated: November 2026.
921,028 professionals have used our research since 2012.