LogMeIn Pro vs Parallels Access comparison

GoTo and Parallels are both solutions in the Remote Access category. GoTo is ranked #24, while Parallels is ranked #17 with an average rating of 9.0. GoTo holds a 1.6% mindshare in VUS, compared to Parallels’s 1.9% mindshare. Additionally, 86% of GoTo users are willing to recommend the solution, compared to 100% of Parallels users who would recommend it.

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Executive SummaryUpdated on Aug 7, 2024

LogMeIn Pro and Parallels Access are both remote access solutions with distinct strengths. LogMeIn Pro offers superior customer support and scalability, making it a strong contender for businesses with complex needs. Parallels Access stands out due to its ease of use and seamless performance on mobile devices, which many users find valuable.

Features: LogMeIn Pro is praised for its robust security features, file sharing capabilities, and multi-monitor support. Parallels Access, on the other hand, is noted for its mobile accessibility, application-specific support, and intuitive touch controls.

Room for Improvement: Users of LogMeIn Pro report the need for more competitive pricing and occasional performance lags. Parallels Access users seek improvements in desktop navigation and a more comprehensive set of business tools.

Ease of Deployment and Customer Service: LogMeIn Pro deployment is straightforward with extensive customer service support, making it reliable for larger organizations. Parallels Access has a quick installation process but minimal customer service feedback in comparison.

Pricing and ROI: LogMeIn Pro’s higher cost is justified by its extensive feature set and superior customer support, leading to a generally favorable ROI despite a steep initial setup. Parallels Access offers a cost-effective solution with lower upfront costs and quick adaptability, delivering a notable ROI, particularly for smaller setups and individual users.

To learn more, read our detailed LogMeIn Pro vs. Parallels Access Report (Updated: March 2026).

Buyer's Guide

LogMeIn Pro vs. Parallels Access

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of LogMeIn Pro is 1.6%, up from 1.5% compared to the previous year. The mindshare of Parallels Access is 1.9%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	9.2%
Parallels Access	1.9%
LogMeIn Pro	1.6%
Other	87.3%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Jason Parkinson

CEO at a non-profit with 1-10 employees

Allows users to access and operate their computers remotely

When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that way on both devices, which was troublesome. However, it would sometimes randomly work. I could go on my iPad, find whatever I wanted to do, click copy, then go over to the computer through Parallels Access, click paste, and it would randomly work. I had to call Parallels many times. They would log in and try something, which would temporarily work, but then it wouldn't. When it worked, it made integration between the two things great. That was a very helpful feature that didn't get polished.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In terms of technical support, you will get an immediate response."

"Microsoft Intune is far more efficient and faster than MECM."

"I rate Intune 10 out of 10."

"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."

"I am easily able to manage devices and assets, especially laptops and desktops."

"The solution is stable."

"The system itself is great."

"I have been using the Enterprise Application Management feature of Microsoft Intune, which enhances abilities when it comes to app discovery, deployment, and automatic updating."

More Microsoft Intune pros

"LogMeIn allows me to quickly and efficiently assist my users across the United States."

"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."

"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."

"The most valuable feature is the ability to seamlessly launch a Calling Card on a user’s desktop to quickly and securely access their computer with reboot integration and data transfer."

"Customer support was great because any issues I encountered were responded to in a timely manner and they were able to resolve any issues that I had."

"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."

"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."

"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."

More LogMeIn Pro pros

"The application used to publish for mobile devices is very good and the desktop publishing is very, very good."

"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."

"We don't have problems with stability. Everything is good."

"It's got a very easy-to-use interface."

"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."

"What seems to be the most valuable from the customer side is the ease of operation, and the overall experience they have."

"It's great that the total deployment can happen completely remotely."

"We don't have problems with stability. Everything is good."

Cons

"I switched away from Microsoft Intune because it cannot manage the MacBook very well."

"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."

"The platform is incredibly slow and could be more responsive. Specifically, when making changes to security policies, I would like to see those changes take effect more quickly."

"What would make this product better is adding more security policies and features in the next upgrade."

"The configuration could be better by consolidating options and making it simpler."

"It could offer more attributes for authentication."

"Intune's privilege management feature, while beneficial, is less intuitive than other Intune features, making it challenging to use."

"Automatic updating is pretty rough. It doesn't give me as much control as I had in the past."

More Microsoft Intune cons

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"Pricing has been going up for just going back and forth between two computers. That's crazy."

"Remote Access for external and internal customers."

"If I had to point out one thing, it would be that it is expensive."

"The only issue is that they could have a tier between 10 seats and 50."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

"The UI could be a little bit more robust."

More LogMeIn Pro cons

"There is room for improvement in the pricing policy. The price point is pretty aggressive."

"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."

"They could improve the reporting."

"The scalability is great for small or medium-sized businesses. However, it may not scale well for enterprise-level entities."

"The solution may not scale well for enterprises."

"They could improve the reporting."

"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."

"One challenge we do notice is that the application is limited to Windows servers only."

Pricing and Cost Advice

"For organizations that are a Microsoft shop, the pricing is compelling."

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"I don't have any problem as far as cost is concerned. It is bundled with our license."

"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."

"Microsoft Intune's pricing is reasonable."

"It's reasonable. They're not giving it away, but it's reasonable."

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."

"Pricing can be improved."

More Microsoft Intune pricing and cost advice

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"I did not deal with the financial aspect but my impression is that they are more expensive."

More LogMeIn Pro pricing and cost advice

"The licensing costs are about $100 per user."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Government

Manufacturing Company

10%

Comms Service Provider

Marketing Services Firm

Financial Services Firm

University

13%

Comms Service Provider

10%

Healthcare Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	53
Large Enterprise	167

By reviewers
Company Size	Count
Small Business	11
Large Enterprise	5

No data available

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What do you like most about Parallels Access?

Parallels Access gives me full access and control of the computer, and I can do anything I want remotely.

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What needs improvement with Parallels Access?

When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't ...

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What is your primary use case for Parallels Access?

Parallels Access is an amazing product and a total game changer. The solution allows me to access and operate my comp...

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Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Pro

March 2026

Download LogMeIn Pro product report

Buyer's Guide

Remote Access

March 2026

Download Parallels Access product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

Parallels Access enables high-performance remote connectivity, letting users access their applications and files from any location.

Parallels Access offers a seamless remote access experience with its ease of operation and reliable connectivity. It supports application publishing and device control through a user-friendly interface, making it suitable for businesses of all sizes and individual users with specific needs. However, improvements are needed in reporting, server compatibility, and file transfer features, particularly for Mac and Unix users. Interaction with technical support can help but often provides temporary solutions.

What are the key features of Parallels Access?

Remote Deployment: Quick and easy to set up for remote access.
Application Publishing: Facilitates smooth application access from remote locations.
User Control: Offers comprehensive control over device access.
Scalability: Adapts from small to large-scale business needs.
Security: Provides a secure environment for data handling.

What benefits do users find in Parallels Access?

Ease of Use: Simple setup and maintenance save time.
Flexibility: Supports varied deployments efficiently.
Accessibility: Enhances device control, especially via mobile devices.
Collaboration: Easy to integrate into centralized management systems.

Parallels Access is widely used across industries such as CAD, ERP, and academia, allowing centralized management and virtual desktop infrastructure implementation. It supports system integrators and channel partners in improving customer service. Educational institutes find it valuable for CAD applications, whereas users operating devices via iPads find it especially transformative.

Parallels

Sample Customers

Mitchells and Buzzers, Callaway

The North Face, Slingbox, Lutron, The Weather Company

Gilt Groupe K.K.

Buyer's Guide

LogMeIn Pro vs. Parallels Access

March 2026

Free Report: LogMeIn Pro vs. Parallels Access

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