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CylanceOPTICS vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Logpoint
Ranking in Endpoint Detection and Response (EDR)
43rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Log Management (39th), Security Information and Event Management (SIEM) (30th), User Entity Behavior Analytics (UEBA) (12th), Security Orchestration Automation and Response (SOAR) (18th)
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Logpoint is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can use the solution to query certain things."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"CylanceOPTICS is easy to use."
"CylanceOPTICS is pretty stable."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"Log collection, dashboards and reporting are good."
"It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. LogPoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parseable because all logs are not the same, but with LogPoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them."
"We like the user and entity behaviour analytics (UEBA) and find it valuable."
"What I like best about LogPoint is its cost-effectiveness compared to other solutions. LogPoint also has better dashboards which I find valuable. I also like that you can create use cases based on your assets."
"The search feature is valuable. The dashboards are also valuable for our bosses. Another valuable feature, which is the main feature of the product, is the centralization of all the logs."
"Technical support is responsive and very friendly."
"The most valuable features are the ones that we use the most, which are the search and report facilities."
"The UEBA component, as well as the SOAR component, are some of the most valuable features of Logpoint."
 

Cons

"It takes more time to investigate or dig up and understand what's going on."
"The product's technical support is slow."
"Too many false positives are reported."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The detection component is something that they have to work on."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The product's initial setup process could be easy."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"LogPoint can improve its dashboards. We are not able to customize the dashboard when creating them. They only have preset dashboards which do not have exactly what we are looking for."
"LogPoint must find a way to integrate the servers without agents."
"The interface needs things like wizards that will assist with creating complex correlation rules."
"One of the downsides is it is not a SaaS solution. It must be on-premises."
"I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products."
"Logpoint is not flexible. Its documentation is not user-friendly."
"In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved."
"I would rate the stability of Logpoint as a six out of ten. I have received reports indicating glitches and downtimes with Logpoint."
 

Pricing and Cost Advice

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"I would rate the pricing a three out of five."
"Logpoint's pricing is mid-ranged and depends on the number of devices."
"It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
"For a hundred user deployment the cost is about $10,000. The next year it would be the same because it's a subscription-based license. There are separate costs as well, for example, if a customer asks for training for their staff."
"Our licensing fees are about $10,000 USD per month, which I think is fair."
"On a scale of one to ten, where one is cheap, and ten is expensive, I would rate LogPoint's pricing a seven. It is not very expensive compared to some of the more costly products, and it is not very cheap compared to some of the cheaper products in the SIEM market."
"My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."
"It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
"It has a fixed price, which is what I like about LogPoint. I bought the system and paid for it, and I pay maintenance. It is not a consumption model. Most SIEMs or most of the log management systems are consumption-based, which means that you pay for how many logs you have in the system. That's a real problem because logs can grow very quickly in different circumstances, and when you have a variable price model, you never know what you're going to pay. Splunk is notoriously expensive for that reason. If you use Splunk or QRadar, it becomes expensive because there are not just the logs; you also have to parse the logs and create indexes. Those indexes can be very expensive in terms of space. Therefore, if they charge you by this space, you can end up paying a significant amount of money. It can be more than what you expect to pay. I like the fact that LogPoint has a fixed cost. I know what I'm going to pay on a yearly basis. I pay that, and I pay the maintenance, and I just make it work."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
18%
Financial Services Firm
8%
Insurance Company
6%
Educational Organization
34%
Computer Software Company
18%
Comms Service Provider
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
 

Comparisons

 

Overview

 

Sample Customers

Cerdant, Washoe County School District
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about CylanceOPTICS vs. Logpoint and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.