Logpoint and CylanceOPTICS are competing cybersecurity solutions. Logpoint is favored for its ease of use, while CylanceOPTICS is highly rated for its advanced threat detection capabilities.
Features: Logpoint offers robust log management and customizable dashboards. CylanceOPTICS provides AI-driven threat detection, automation, and comprehensive threat intelligence. CylanceOPTICS has more advanced features, making it preferable for users needing a deeper level of analytics.
Room for Improvement: Logpoint users suggest better integration with third-party tools and streamlined reporting. They also desire enhanced user guidance and more straightforward configuration settings. CylanceOPTICS users desire enhanced user guidance and more straightforward configuration settings.
Ease of Deployment and Customer Service: Logpoint has a straightforward deployment model that users find manageable, coupled with responsive customer service. CylanceOPTICS, while effective once set up, has a more complex deployment process.
Pricing and ROI: Logpoint is praised for its lower setup costs and higher perceived ROI. CylanceOPTICS, despite higher pricing, is seen as worth the investment due to its advanced features.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
I have received reports indicating glitches and downtimes with Logpoint.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
I rate the pricing at eight, suggesting it's relatively good or affordable.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
Product | Market Share (%) |
---|---|
CylanceOPTICS | 0.3% |
Logpoint | 0.3% |
Other | 99.4% |
Company Size | Count |
---|---|
Small Business | 7 |
Midsize Enterprise | 2 |
Large Enterprise | 4 |
Company Size | Count |
---|---|
Small Business | 17 |
Midsize Enterprise | 3 |
Large Enterprise | 4 |
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
Logpoint is a cutting-edge security information and event management (SIEM) solution that is designed to be intuitive and flexible enough to be used by an array of different businesses. It is capable of expanding according to its users' needs.
Benefits of Logpoint
Some of the benefits of using Logpoint include:
Reviews from Real Users
Logpoint is a security and management solution that stands out among its competitors for a number of reasons. Two major ones are its data gathering and artificial intelligence (AI) capabilities. Logpoint enables users to not only gather the data, but also to maximize both the amount of data that can be gathered and its usefulness. It removes many of the challenges that users may face in data collection. The solution allows users to set rules for collection and then it pulls information from sources that meet the rules that have been set. This data is then broken into manageable segments and ordered. Users can then analyze these ordered segments with ease. Additionally, LogPoint utilizes both machine learning and AI technology. Users gain the ability to protect themselves from and if necessary resolve emerging threats as soon as they arise. The AI sets security parameters for a user’s system. These act as a baseline that are triggered and notify the user if anything deviates from the rules that it set up.
The chief infrastructure & security officer at a financial services firm writes, “It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. Logpoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parsed because all logs are not the same, but with Logpoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them.”
A. Secca., a Cyber Security Analyst at a transportation company, writes, “It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all of the user’s activities. It devises a baseline and monitors if there is any deviation from the baseline.”
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