Logpoint and CylanceOPTICS are competing cybersecurity solutions. Logpoint is favored for its ease of use, while CylanceOPTICS is highly rated for its advanced threat detection capabilities.
Features: Logpoint offers robust log management and customizable dashboards. CylanceOPTICS provides AI-driven threat detection, automation, and comprehensive threat intelligence. CylanceOPTICS has more advanced features, making it preferable for users needing a deeper level of analytics.
Room for Improvement: Logpoint users suggest better integration with third-party tools and streamlined reporting. They also desire enhanced user guidance and more straightforward configuration settings. CylanceOPTICS users desire enhanced user guidance and more straightforward configuration settings.
Ease of Deployment and Customer Service: Logpoint has a straightforward deployment model that users find manageable, coupled with responsive customer service. CylanceOPTICS, while effective once set up, has a more complex deployment process.
Pricing and ROI: Logpoint is praised for its lower setup costs and higher perceived ROI. CylanceOPTICS, despite higher pricing, is seen as worth the investment due to its advanced features.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
Logpoint's customer support is not sufficient with only one engineer in the US.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
I recommend a submission to Logpoint because I worked with it before.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
I have received reports indicating glitches and downtimes with Logpoint.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
I rate the pricing at eight, suggesting it's relatively good or affordable.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
The most valuable feature, which is endpoint security, is included in Logpoint, and an extra feature is the integration.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.6% |
| Logpoint | 1.0% |
| CylanceOPTICS | 0.6% |
| Other | 94.8% |



| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 21 |
| Large Enterprise | 53 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
CylanceOPTICS utilizes cutting-edge AI and ML to offer proactive threat management, ensuring robust security even when offline. Its integration with SIEM systems provides enhanced network visibility and behavior analytics to detect and mitigate threats effectively.
CylanceOPTICS is an AI-driven endpoint detection and response tool engineered to tackle zero-day threats with offline functionality, AI monitoring, and auto-containment features. Its behavior analytics rapidly identifies anomalies, while lightweight construction ensures seamless SIEM integration. Designed for proactive threat anticipation, it creates effective logs and collects endpoint data to boost network visibility. Though highly trusted, there’s room for improvement in detection speed, management processes, and scalability for larger enterprises. Some users report frequent false positives, limited reporting, and automation, while contextual analysis and alerting require refinement. Adequate technical and local support presence is needed for broader market reach.
What are the key features of CylanceOPTICS?Organizations in finance and healthcare sectors predominantly implement CylanceOPTICS for its intelligent intrusion detection capabilities and offline functionality. It's instrumental in detecting, quarantining malware, and mitigating threats like ransomware while ensuring processes revert to recovery points post updates, adding value to its exceptional threat detection capabilities in these industries.
Logpoint offers a robust SIEM system tailored for compliance with regulations like PCI DSS and GDPR, enhancing security monitoring and enabling efficient incident response.
Logpoint strengthens cybersecurity by offering essential tools for log collection, security monitoring, and forensic analysis. Its features include an intuitive dashboard, a powerful correlation engine, and extensive third-party integrations, making it a versatile asset for security operations centers. Despite its advantages, areas for improvement include ransomware protection, cloud-native deployment, and more flexible pricing. Improvements in features like SOAR and UEBA functionality can boost its competitiveness.
What are the most important features of Logpoint?Many organizations utilize Logpoint across industries as part of their security infrastructure. It supports standard compliance, orchestrating incident responses and security threat monitoring. Logpoint empowers businesses by integrating and correlating security data, improving cybersecurity posture in varied environments.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.