We performed a comparison between Cybereason Managed Detection & Response and Digital Guardian Endpoint Detection and Response Service [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The case interface is Binary Defense MDR's most valuable feature."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"The deployment's so much easier than other options."
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"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"We found a couple of bugs in the user interface."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"The current reporting system could benefit from improvement."
"I would like to get more reports from Binary Defense about what they're blocking."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"Typically the competition will undercut them and they'll lose on price as they are quite expensive."
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More Cybereason Managed Detection & Response Pricing and Cost Advice →
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Earn 20 points
Cybereason Managed Detection & Response is ranked 23rd in Managed Detection and Response (MDR) with 1 review while Digital Guardian Endpoint Detection and Response Service [EOL] doesn't meet the minimum requirements to be ranked in Managed Detection and Response (MDR). Cybereason Managed Detection & Response is rated 8.0, while Digital Guardian Endpoint Detection and Response Service [EOL] is rated 10.0. The top reviewer of Cybereason Managed Detection & Response writes " A scalable tool with an easy initial setup phase useful to deal with incident response". On the other hand, the top reviewer of Digital Guardian Endpoint Detection and Response Service [EOL] writes "Great detection and response with very good compliance reporting". Cybereason Managed Detection & Response is most compared with , whereas Digital Guardian Endpoint Detection and Response Service [EOL] is most compared with .
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