Cybereason Endpoint Detection & Response vs Norton Small Business comparison

Cybereason and NortonLifeLock are both solutions in the Endpoint Protection Platform (EPP) category. Cybereason is ranked #34 with an average rating of 8.2, while NortonLifeLock is ranked #17 with an average rating of 8.7. Cybereason holds a 0.8% mindshare in EPP, compared to NortonLifeLock’s 2.3% mindshare. Additionally, 89% of Cybereason users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

Cybereason Endpoint Detecti...

Read 21 Cybereason Endpoint Detection & Response reviews

3,422 Views
1,923 Comparison Views

89% willing to recommend

Norton Small Business

Read 11 Norton Small Business reviews

3,224 Views
2,843 Comparison Views

90% willing to recommend

Cybereason Endpoint Detecti...

Norton Small Business

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Executive SummaryUpdated on Sep 9, 2024

Cybereason Endpoint Detection & Response and Norton Small Business both offer robust security solutions tailored for different market segments. Cybereason seems to edge out Norton in terms of advanced features and analytical capabilities, making it more suitable for larger enterprises, while Norton Small Business provides a more user-friendly and cost-effective solution for smaller businesses.

Features: Cybereason Endpoint Detection & Response is praised for its comprehensive threat detection, real-time analytics, and automation capabilities. Norton Small Business is valued for its ease of setup, reliable anti-malware features, and simple management tools. While Cybereason offers more advanced features suited for high-security needs, Norton is favored for its overall ease of use and accessibility for small businesses.

Room for Improvement: Cybereason users often mention the need for better integration with third-party tools and a more streamlined dashboard. Norton Small Business reviews highlight the desire for enhanced customer support and more advanced threat detection features. Cybereason's feedback suggests improvement areas in integration and interface customization, while Norton needs to focus on support responsiveness and advanced threat capabilities.

Ease of Deployment and Customer Service: Cybereason Endpoint Detection & Response has a straightforward, albeit technical, deployment process and is generally supported well by its customer service. Norton Small Business offers a quicker, more hassle-free deployment process, suitable for smaller teams, but its customer service has been noted as needing faster response times. Cybereason is more complex but well-supported, whereas Norton is simpler but needs better customer service.

Pricing and ROI: Cybereason Endpoint Detection & Response users perceive it as more costly but justifiable given its extensive features and higher ROI for large-scale operations. Norton Small Business is appreciated for its lower setup costs and quicker ROI, though it may lack some advanced features seen in Cybereason. Cybereason is seen as a premium investment for large businesses, while Norton offers budget-friendly pricing for small business needs.

To learn more, read our detailed Cybereason Endpoint Detection & Response vs. Norton Small Business Report (Updated: April 2025).

Buyer's Guide

Cybereason Endpoint Detection & Response vs. Norton Small Business

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason Endpoint Detecti...

Ranking in Endpoint Protection Platform (EPP)

34th

Average Rating

8.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (23rd)

Norton Small Business

Ranking in Endpoint Protection Platform (EPP)

17th

Average Rating

8.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Cloud Backup (13th), SSL VPN (6th)

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.2% compared to the previous year. The mindshare of Norton Small Business is 2.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Chad Kliewer

Information Security Officer at PTCI

We can make more informed decisions on whether an action is malicious

The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.

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William_Bowers

CEO at Evise.ai

Provides a secure and hassle-free environment

One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I find most valuable is the clarity of the platform."

"For me, the technical support is good."

"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."

"Immediately we can pick up the computers in the network if any malicious operation that is triggered."

"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."

"It gives all the information in a clear response."

"The initial setup was easy and straightforward."

"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."

More Cybereason Endpoint Detection & Response pros

"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."

"The solution has good performance."

"The performance is fine."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The most valuable feature of the solution is that it offers alerts if I get a spam email."

"The solution detects viruses very, very fast."

"The product’s valuable feature is the availability of support services 24/7."

"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."

More Norton Small Business pros

Cons

"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."

"Reporting could be a bit more granular so that we had the ability to check regions and countries. I just noticed that, for instance, if I look at our servers, it's either "contained" or it's "not contained". I don't have the option, for instance, to look at countries. It only allows me to look at users as one big group."

"The reporting feature needs improvement."

"It should be more stable, and the sensor needs improvement in terms of connectivity."

"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."

"I would like to see improvements on the operational side, specifically in grouping."

"It initially took some time to deploy."

"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."

More Cybereason Endpoint Detection & Response cons

"The integration with Android devices needs enhancement."

"I would like to see Norton 360 improve the speed of its cloud backup."

"The tool's price is an area of concern where improvements are required."

"There's a need for enhanced security measures."

"Norton 360’s features for device optimization could be better."

"The tool should be easily available in the market and should be cheaper."

"The updates must be less frequent."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

More Norton Small Business cons

Pricing and Cost Advice

"The pricing is manageable."

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."

"I do not have experience with the licensing of the product."

"In terms of cost, this is a good choice for our needs."

"In terms of pricing, it's a good solution."

"I had to go through a third-party to purchase it, which I wasn't really pleased about."

More Cybereason Endpoint Detection & Response pricing and cost advice

"It is an inexpensive product. We purchase its yearly license."

"The price is fairly acceptable."

"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

"The tool has a yearly licensing."

"The solution is cost-effective."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Government

Comms Service Provider

11%

Computer Software Company

11%

Government

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?

Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...

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What is your primary use case for Cybereason Endpoint Detection & Response?

We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...

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What do you like most about Cybereason Endpoint Detection & Response?

The interface is user-friendly.

See all answers

What do you like most about Norton 360?

The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.

See all answers

What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

See all answers

What needs improvement with Norton 360?

The updates must be less frequent.

See all answers

Comparisons

Darktrace vs Cybereason Endpoint Detection & Response

Compared 28% of the time

CrowdStrike Falcon vs Cybereason Endpoint Detection & Response

Compared 15% of the time

SentinelOne Singularity Complete vs Cybereason Endpoint Detection & Response

Compared 10% of the time

Microsoft Defender for Endpoint vs Cybereason Endpoint Detection & Response

Compared 10% of the time

Kaspersky Endpoint Security for Business vs Cybereason Endpoint Detection & Response

Compared 5% of the time

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HP Wolf Security vs Norton Small Business

Compared 54% of the time

CrowdStrike Falcon vs Norton Small Business

Compared 20% of the time

Microsoft Defender for Business vs Norton Small Business

Compared 5% of the time

GravityZone Business Security vs Norton Small Business

Compared 4% of the time

Bitdefender GravityZone Enterprise Security vs Norton Small Business

Compared 4% of the time

More Norton Small Business Competitors

Product Reports

Buyer's Guide

Cybereason Endpoint Detection & Response

May 2025

Cybereason Endpoint Detection & Response report

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Buyer's Guide

Cloud Backup

April 2025

Download Norton Small Business product report

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond

No data available

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

NortonLifeLock

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

Information Not Available

Buyer's Guide

Cybereason Endpoint Detection & Response vs. Norton Small Business

April 2025

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