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Bitdefender GravityZone Enterprise Security vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Bitdefender GravityZone offers competitive pricing and 35% cost advantage with features comparable to leading security solutions like Sophos and Symantec.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
We have experienced significant return on investment and measurable benefits with Bitdefender GravityZone Enterprise Security.
 

Customer Service

Sentiment score
7.7
Bitdefender GravityZone support is generally helpful, though some users experience delays and communication issues, praising proactive outreach.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
They conduct annual health checks at no cost, making the experience smooth.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
Their technical support is helpful.
 

Scalability Issues

Sentiment score
8.9
Bitdefender GravityZone's scalability is highly praised for ease of expansion, supporting businesses of various sizes effectively.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
8.1
Bitdefender GravityZone is stable and reliable, but resource-heavy with compatibility issues on older systems like Windows 7.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
In terms of stability, we haven't experienced any crashes, downtimes, or performance issues.
 

Room For Improvement

Bitdefender GravityZone needs better usability, pricing, integration, and performance, with improvements in reporting, monitoring costs, and mobile features.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward.
Currently running on-premise, we are considering moving to the cloud-based Bitdefender GravityZone Enterprise Security because it offers more features compared to the on-premises version.
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
 

Setup Cost

Bitdefender GravityZone offers flexible, mid-range pricing and modular licensing, with costs from $0.70 to $4.00 per device.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Regarding pricing, setup cost, and licensing, it is affordable.
Maintaining Bitdefender GravityZone Enterprise Security has been smooth.
 

Valuable Features

Bitdefender GravityZone Enterprise Security excels in threat detection, ransomware protection, and resource management, enhancing network visibility and user satisfaction.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
It operates in real-time, and we've enabled it to detect malicious activities in our network and at the endpoint level, performing quite effectively.
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.2
Reviews Sentiment
8.3
Number of Reviews
30
Ranking in other categories
Virtualization Security (3rd)
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (11th), SSL VPN (6th)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 1.0%, up from 0.8% compared to the previous year. The mindshare of Norton Small Business is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Norton Small Business2.2%
Bitdefender GravityZone Enterprise Security1.0%
Other96.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Delivers lightweight protection while facing challenges with technical aspects
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…
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867,349 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
10%
Manufacturing Company
6%
Government
6%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Maintaining Bitdefender GravityZone Enterprise Security has been smooth. We receive regular notifications about upgrades, and the process has been successful without issues.
What needs improvement with Bitdefender GravityZone Enterprise Security?
We are not currently using the automated patching or patch management. The security analytics feature, which could help us stay compliant with industry standards, hasn't been enabled yet. Currently...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
No data available
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. Norton Small Business and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.