We performed a comparison between CrowdStrike Falcon and Cybereason Endpoint Detection & Response based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"The most valuable feature is signature-based malware detection."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"It has definitely minimized resources. When everything was on-prem, there was a lot more work maintaining it. One of the big value tickets: I don't have lists of hundreds of exceptions for certain applications that I have to maintain, add, delete, and move. The very nature of the product has lessened my workload considerably."
"The EDR is amazing and ease of integration with Splunk is a big plus. Integration with BigQuery is also a plus for me and workflow creation is easy. Overall, CrowdStrike Falcon is a great product."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"The scalability is good."
"The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections."
"The 10 hours a week that we are freeing up from having to manage and monitor our AV solution has really allowed us to focus on other areas of the business. This has been a huge return on investment."
"One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."
"The dashboard is very good and you can consider it as an interactive UI."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"The initial setup is not overly complicated."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"This product has issues with the number of false positives that it reports."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"I would like to see equal support across all versions. Aside from that, I would say most of the features are there."
"In the future release of CrowdStrike Falcon, they should add a sandbox feature."
"The management of the solution could improve."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"We can do a threat analysis of any machine at any time, but that threat analysis is very limited."
"The price is too high."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"The management reporting functionality needs to be improved."
"The product's reporting isn't great."
"They need to improve their technical support services."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"Cybereason does not have sandbox functionality."
More Cybereason Endpoint Detection & Response Pricing and Cost Advice →
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CrowdStrike Falcon is ranked 1st in EPP (Endpoint Protection for Business) with 48 reviews while Cybereason Endpoint Detection & Response is ranked 23rd in EPP (Endpoint Protection for Business) with 9 reviews. CrowdStrike Falcon is rated 8.8, while Cybereason Endpoint Detection & Response is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Speeds up the data collection for our phishing playbooks dramatically". On the other hand, the top reviewer of Cybereason Endpoint Detection & Response writes "We can make more informed decisions on whether an action is malicious". CrowdStrike Falcon is most compared with Microsoft Defender for Endpoint, SentinelOne, Cortex XDR by Palo Alto Networks, Darktrace and Trend Micro XDR, whereas Cybereason Endpoint Detection & Response is most compared with SentinelOne, Microsoft Defender for Endpoint, Darktrace, Cortex XDR by Palo Alto Networks and Sophos Intercept X. See our CrowdStrike Falcon vs. Cybereason Endpoint Detection & Response report.
See our list of best EPP (Endpoint Protection for Business) vendors and best EDR (Endpoint Detection and Response) vendors.
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