We performed a comparison between CyberArk Privileged Access Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The solution is stable."
"Technical support is very helpful whenever we have any questions."
"We have demoted a lot of domain admins and taken a lot of that away from people, giving it a shared account structure."
"CyberArk PAM can be easily automated."
"DVR like video recording and text-based recording for easier audits."
"It is scalable."
"The product is an important security measure against credential theft. It ensures session isolation and password rotation including pushing passwords to the endpoints."
"We have been able to manage application credentials in CyberArk, whether they come as a custom plugin or straight out-of-the-box."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"It offers a nice price. It's mid-range."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"Using the implementation guide, I was able to implement the solution with ease."
"Automated provisioning removes manual labor and manual provisioning."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"The product is relatively easier to use than other identity management products."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"The solution needs better features for end users to manage their own whitelisting for API retrieval."
"They need to provide better training for the System Integrator."
"The admin interface of the Password Vault Web Access (PVWA) is moving from an old style (the classic interface) to a new style (the v10 interface) and unfortunately, this process is quite slow."
"We would, of course, always prefer it if the pricing was cheaper."
"Online help needs to be looked into with live agent support."
"The initial setup has room for improvement to be more straightforward."
"The issue of technical support is crucial, as there are not many specialized partners available in Brazil to provide this service. While English language support is of good quality, there is a significant shortage of partners capable of meeting the demand locally."
"Provisioning has a dependency on Windows."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"The product works slowly while accessing cloud-native solutions."
"The solution is not the best or the fastest available."
"Symantec is only on-premises, not on the cloud."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Symantec Identity Governance and Administration is ranked 19th in Identity Management (IM) with 65 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management.
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