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CrowdStrike Falcon vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
173
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Endpoint Detection and Response (EDR) (2nd)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (8th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.7%
Microsoft Defender for Endpoint6.5%
SentinelOne Singularity Endpoint4.5%
Other83.3%
Endpoint Protection Platform (EPP)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery3.9%
kCura Relativity5.2%
Commvault Cloud4.7%
Other86.2%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"Has great threat detection capabilities."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"I've found the solution to be highly scalable for enterprises."
"This software helps us understand any issues that may arise when someone is not at work."
"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"CrowdStrike enables the infrastructure managers to visualize all the events and get information about the network."
"The most valuable feature of CrowdStrike Falcon for me is its unified sensor, applicable across all models."
"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"CrowdStrike Falcon is the best endpoint protection solution I've used so far."
"As long as the machine is connected to the Internet, and CrowdStrike is running, then it will be on and we will have visibility; no VPNing in or making some type of network connection. CrowdStrike always there and running in the background; for us, that is big. We wanted something that could give us data as long as the machines connected to the Internet and be almost invisible to the employees."
"CrowdStrike Falcon has positively impacted my organization by helping us to stay secure, resilient, and provide what our customers need all the time without impacting their data or disclosing their personal information."
"The most valuable feature is the indicator of compromise, which show you what file was either quarantined or removed."
"The product provides good monitoring features."
"The solution is very stable."
"The most important feature we've found is the Enscripts, as it allows me to customize the scripts and deploy them as and how I need them, for example to segregate and index files efficiently."
"Image creation and image analysis in one program, basically for ease of use."
"It indexes much faster, and is more reflexive because of the Enscripts."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It speeds up the process, so I can meet my deadlines."
"It is a very useful tool; it is worth buying irrespective of price."
 

Cons

"It takes time to scan the servers and devices."
"Limited remote connection."
"It is a complex solution to implement."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"Based on our experience so far, its implementation is quite complex."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"For customer service and technical support, it can be spotty at times."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant."
"The pricing is a bit too high."
"I'm concerned about the recent issue that involved a faulty update."
"I think CrowdStrike Falcon could be improved by making the interface more modern and simpler."
"CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good."
"The KDR solution is immature. They do not have much preemption in ITDR. Threat prevention should be their first priority, and false positive reductions are needed."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"There were minor UI bugs."
"From a customer service standpoint, this is unacceptable."
"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."
"This is not the program I would suggest for a newbie using to learn. It is just too expensive for the full experience, and the student versions, while very good, are just for that, students."
"In the past, incident response time for tech support was slow."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"The reporting is a bit unreliable. It needs to be better."
 

Pricing and Cost Advice

"I am using the Community edition."
"It has a yearly renewal."
"Cortex XDR's pricing is ok."
"The solution is expensive. It's pricing is on a yearly-basis."
"The pricing is okay, although direct support can be expensive."
"This is an expensive solution."
"The tool's price is moderate."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"The cost of CrowdStrike Falcon could be reduced. It is quite expensive if you compare it to other solutions, such as Blue Coat, Symantec, McAfee, or Kaspersky."
"The pricing on CrowdStrike is per license. It was about $42 per seat yearly."
"All I can say about the licensing cost is that it's negotiable."
"The price is fixed with no room for negotiation."
"The pricing will depend upon your volume of usage."
"The pricing could be reduced. If it was more reasonable that would be great."
"This solution offers annual subscriptions. The pricing for this solution could be reduced."
"The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end users PC and we can tell if it's something that we actually need or something that's malicious."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
9%
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
13%
Construction Company
9%
Performing Arts
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise46
Large Enterprise83
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
EnCase eDiscovery
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: September 2026.
914,322 professionals have used our research since 2012.