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Commvault Cloud vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in eDiscovery
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), Cloud Backup (4th), Disaster Recovery as a Service (2nd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
OpenText EnCase eDiscovery
Ranking in eDiscovery
8th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 4.7%, up from 3.3% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.9%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud4.7%
OpenText EnCase eDiscovery3.9%
Other91.4%
eDiscovery
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very stable."
"Commvault's Command Center is one of the best solutions out there, and you can rely on Commvault solutions for the most complex and most demanding environments."
"This product has allowed us to recover data when we've had issues."
"Commvault is also a very reliable backup solution; this is one of our main use cases."
"The product is a reliable solution."
"We evaluated other options, but Commvault is a very complete solution."
"The Commvault Complete Data Protection interface is straightforward to use."
"The initial setup is straightforward."
"The most important feature we've found is the Enscripts, as it allows me to customize the scripts and deploy them as and how I need them, for example to segregate and index files efficiently."
"The solution has been quite good, and, overall, the features we need are available to us."
"It speeds up the process, so I can meet my deadlines."
"The technical support is excellent."
"It is a very useful tool; it is worth buying irrespective of price."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"Using Encase we are able to implement security and also Forensics."
"Image creation and image analysis in one program, basically for ease of use."
 

Cons

"I would like more communication informing us on what Commvault is doing in the background."
"Mostly controls, visibility, cost allocation."
"The product is expensive."
"The price could be lower."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"Their single pane of glass solution is daunting at first. It's not the easiest interface but, as with anything that you use, eventually you'll get better and better at it."
"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."
"We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud."
"The reporting is a bit unreliable. It needs to be better."
"From a customer service standpoint, this is unacceptable."
"Ease of use and learning curve need improvement."
"There were minor UI bugs."
"In the past, incident response time for tech support was slow."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
 

Pricing and Cost Advice

"It is a bit more than other products, but when you consider the time savings, it is saving money."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions."
"I rate the product’s pricing a five out of ten."
"The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik."
"It is cheaper than Veeam."
"The price could perhaps be lower as well."
"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"​The product is affordable and user-friendly.​"
"EnCase is an affordable solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
10%
Outsourcing Company
7%
Outsourcing Company
13%
Construction Company
9%
Performing Arts
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
EnCase eDiscovery
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about Commvault Cloud vs. OpenText EnCase eDiscovery and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.