Commvault Cloud vs OpenText EnCase eDiscovery comparison

Commvault and OpenText are both solutions in the eDiscovery category. Commvault is ranked #3 with an average rating of 8.8, while OpenText is ranked #5 with an average rating of 9.0. Commvault holds a 3.2% mindshare in eD, compared to OpenText’s 3.1% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

19,132 Views
383 Comparison Views

95% willing to recommend

OpenText EnCase eDiscovery

Read 8 OpenText EnCase eDiscovery reviews

808 Views
436 Comparison Views

75% willing to recommend

Commvault Cloud

OpenText EnCase eDiscovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Commvault Cloud and OpenText EnCase eDiscovery compete in the eDiscovery and cloud data management sectors. Commvault Cloud appears to have the upper hand in cost-effectiveness and ease of deployment, while OpenText EnCase eDiscovery is preferred for its comprehensive features.

Features: Commvault Cloud offers robust integration capabilities, extensive automation features, and strong support. OpenText EnCase eDiscovery is recognized for its advanced forensic capabilities, comprehensive data analysis tools, and depth in eDiscovery functions.

Room for Improvement: Commvault Cloud could improve data retrieval speed, simplify certain processes, and enhance process efficiency. OpenText EnCase eDiscovery should improve user experience consistency, report generation efficiency, and focus on user-focused refinements.

Ease of Deployment and Customer Service: Commvault Cloud is known for straightforward deployment models and responsive customer service. OpenText EnCase eDiscovery has a reliable deployment, though with slightly longer setup time, complemented by comprehensive customer support.

Pricing and ROI: Commvault Cloud is seen as cost-effective with favorable ROI, appealing to budget-conscious buyers. OpenText EnCase eDiscovery, while more expensive, justifies its cost by delivering substantial ROI through superior analytical and investigative capabilities.

To learn more, read our detailed Commvault Cloud vs. OpenText EnCase eDiscovery Report (Updated: December 2025).

Buyer's Guide

Commvault Cloud vs. OpenText EnCase eDiscovery

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in eDiscovery

3rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)

OpenText EnCase eDiscovery

Ranking in eDiscovery

5th

Average Rating

7.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 3.2%, down from 3.2% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.1%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery Market Share Distribution
Product	Market Share (%)
Commvault Cloud	3.2%
OpenText EnCase eDiscovery	3.1%
Other	93.7%

eDiscovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

A stable and scalable hybrid solution with easy setup

The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"

"Commvault Cloud stands out for its ease of use and reliable backups, along with its ability to handle large data volumes for VMs, servers, and applications."

"The return points are very valuable."

"The functionality and features of Commvault were much better compared to other solutions."

"The most valuable features of Commvault HyperScale X are all the general functions and the performance."

"The VM backups and the recovery from cloud infrastructure are valuable."

"Metallic is user-friendly, cost-effective, and the technical support is impressive."

"Commvault has support for backing up operating systems and servers."

More Commvault Cloud pros

"It indexes much faster, and is more reflexive because of the Enscripts."

"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."

"It speeds up the process, so I can meet my deadlines."

"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."

"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."

"The technical support is excellent."

"The solution is very stable."

Cons

"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."

"I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized."

"Commvault Complete Data Protection would benefit from improving their training resources."

"The solution requires improvement with its connection and bandwidth."

"I think there is room for improvement with the reports. They are a little poor."

"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."

"Could be easier to implement."

"Endpoint backup."

More Commvault Cloud cons

"The reporting is a bit unreliable. It needs to be better."

"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."

"Ease of use and learning curve need improvement."

"There were minor UI bugs."

"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."

"Sometimes the application can take more time to complete the image processing or fail at the end of the process."

"In the past, incident response time for tech support was slow."

Pricing and Cost Advice

"Based on the customer's needs, their pricing and model is very confusing sometimes. You need to check with their sales to make sure you are getting the right pricing on whatever you are using. I know that they have simplified a lot regarding the licensing model nowadays, but it is good to always double check and make sure it has everything that you really need."

"The price is not cheap, but when you compare it to the other products they are all almost the same level in terms of price."

"It is a bit more than other products, but when you consider the time savings, it is saving money."

"The tool is affordable."

"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."

"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."

"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."

"The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten."

More Commvault Cloud pricing and cost advice

"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."

"The product is affordable and user-friendly."

"EnCase is an affordable solution."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Performing Arts

14%

Government

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What do you like most about ThreatWise?

Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

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Comparisons

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Compared 13% of the time

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Compared 11% of the time

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Compared 4% of the time

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Compared 4% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 3% of the time

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Compared 14% of the time

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Compared 14% of the time

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Compared 13% of the time

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Compared 12% of the time

Microsoft Purview eDiscovery vs OpenText EnCase eDiscovery

Compared 7% of the time

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Product Reports

Buyer's Guide

Commvault Cloud

January 2026

Download Commvault Cloud product report

Buyer's Guide

eDiscovery

January 2026

Download OpenText EnCase eDiscovery product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

EnCase eDiscovery

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

OpenText

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department

Buyer's Guide

Commvault Cloud vs. OpenText EnCase eDiscovery

December 2025

Free Report: Commvault Cloud vs. OpenText EnCase eDiscovery

Find out what your peers are saying about Commvault Cloud vs. OpenText EnCase eDiscovery and other solutions. Updated: December 2025.

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