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Correlsense SharePath vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Correlsense SharePath
Ranking in Application Performance Monitoring (APM) and Observability
62nd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
175
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Correlsense SharePath is 0.7%, up from 0.1% compared to the previous year. The mindshare of New Relic is 3.7%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.7%
Correlsense SharePath0.7%
Other95.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

it_user394539 - PeerSpot reviewer
IT Capacity and Performance Manager at a financial services firm with 501-1,000 employees
It's a flexible APM solution that can be deployed across multiple applications.
It's a flexible APM solution that can be deployed across multiple applications. It's hugely configurable in terms of how the data is presented and categorized. It's reliable, with low administration overheads once up and running It provides customer insight and behaviour. It's improved our…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a flexible APM solution that can be deployed across multiple applications."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"From operationally rich, to developer deep."
"It has prevented failures from occurring in our production environment."
"I don’t see us being able to operate without New Relic."
"NewRelic provides a one-stop shop monitoring solution for organizations that are looking for 360 degree monitoring solution: Application, Infrastructure, Network, Database, Enduser monitoring, Mobile everything under one roof."
"Dashboards let us monitor applications; we can see exactly what the problem is and where we need to go to troubleshoot it to solve the problem."
"I’ve gotten our teams to use New Relic to help them craft code that properly performs right out of the gate."
"It helps me to identify root cause on the code level issues."
 

Cons

"Scaling out requires the added cost of multiple servers, and we don't have plans to do that."
"It constantly aggregates data so it’s not a true indication of how our application is doing."
"The main reason we switched away from New Relic is that the cost is too high."
"Perhaps the retention on some of the old problem traces would be an improvement."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"Raw transaction didn’t give us data that we needed."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"The only limitation we experience is with Insights query limit of 1,000 transactions."
 

Pricing and Cost Advice

Information not available
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"I loved this product, but we can no longer afford it, so we dropped it."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"This is an expensive product."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise51
Large Enterprise79
 

Questions from the Community

Ask a question
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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...
What is your primary use case for New Relic Insights?
Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...
 

Also Known As

SharePath
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

London South Bank University, First International Bank of Israel
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: May 2026.
900,644 professionals have used our research since 2012.