Coralogix vs ServiceNow Cloud Observability comparison

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Coralogix Logo
1,212 views|899 comparisons
88% willing to recommend
ServiceNow Logo
980 views|815 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Coralogix and ServiceNow Cloud Observability based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Coralogix vs. ServiceNow Cloud Observability Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup is straightforward.""The solution is easy to use and to start with.""The solution offers very good convenience filtering.""A non-tech person can easily get used to it.""The best feature of this solution allows us to correlate logs, metrics and traces.""Numerous data monitoring tools are available, but Coralogix somehow fine-tunes our policies and effectively supports our teams."

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"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services.""The UI is very intuitive.""The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."

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Cons
"It would be helpful if Coralogix could integrate the main modules that any organization requires into a single subscription.""Maybe they could make it more user-friendly.""The documentation of the tool could be improved""We want it to work at what it is expected to work at and not really based on the updated configuration which one developer has decided to change.""The user interface could be more intuitive and explanatory.""From my experience, Coralogix has horrible Terraform providers."

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"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners.""The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement.""The dashboard and graphics must be improved."

More ServiceNow Cloud Observability Cons →

Pricing and Cost Advice
  • "We are paying roughly $5,000 a month."
  • "The cost of the solution is per volume of data ingested."
  • "The platform has a reasonable cost. I rate the pricing a three out of ten."
  • More Coralogix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is easy to use and to start with.
    Top Answer:The pricing depends on our requirements. If you're going to use the bare minimum, then the pricing is quite cheap and is a good start for many companies. However, if you're going to do it full-scale… more »
    Top Answer:The user interface could be more intuitive and explanatory. Additionally, more advanced functionalities can be included in the next release.
    Top Answer:The dashboard and graphics must be improved. We export the information to Grafana because it provides better visualization. The performance is a bit slow when we deal with the traces and spams to load… more »
    Top Answer:We use the product for traceability.
    Ranking
    Views
    1,212
    Comparisons
    899
    Reviews
    5
    Average Words per Review
    566
    Rating
    8.0
    Views
    980
    Comparisons
    815
    Reviews
    3
    Average Words per Review
    537
    Rating
    7.3
    Comparisons
    Also Known As
    LightStep
    Learn More
    ServiceNow
    Video Not Available
    Overview

    Coralogix is a stateful streaming data platform that provides real-time insights and long-term trend analysis with no reliance on storage or indexing, solving the monitoring challenges of data growth in large-scale systems.

    Ingest log, metric, and security data from any source for a single, centralized platform to monitor and alert on your applications. As data is ingested, Coralogix instantly narrows millions of events down to common patterns for deeper insights and faster troubleshooting. Proactive data storage optimization enables up to 70% savings on monitoring costs with better performance.

    ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports. 

    Sample Customers
    Payoneer, AGS, Monday.com, Capgemini
    InVision, Twilio, Lyft, Yext, DigitalOcean,
    Top Industries
    REVIEWERS
    Financial Services Firm29%
    Manufacturing Company14%
    Computer Software Company14%
    Transportation Company14%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Healthcare Company6%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm17%
    Manufacturing Company11%
    Retailer9%
    Company Size
    REVIEWERS
    Small Business67%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise12%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    Coralogix vs. ServiceNow Cloud Observability
    March 2024
    Find out what your peers are saying about Coralogix vs. ServiceNow Cloud Observability and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    Coralogix is ranked 26th in Application Performance Monitoring (APM) and Observability with 7 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. Coralogix is rated 8.4, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of Coralogix writes "Good capabilities, has a helpful interface and is straightforward to set up". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". Coralogix is most compared with Datadog, Grafana, Sentry, New Relic and Elastic Search, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability. See our Coralogix vs. ServiceNow Cloud Observability report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.