ConnectWise RMM vs SolarWinds Server and Application Monitor comparison

ConnectWise and SolarWinds are both solutions in the Server Monitoring category. ConnectWise is ranked #16 with an average rating of 8.3, while SolarWinds is ranked #6 with an average rating of 8.0. ConnectWise holds a 1.9% mindshare in SM, compared to SolarWinds’s 2.9% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

ConnectWise RMM

Read 8 ConnectWise RMM reviews

5,506 Views
1,101 Comparison Views

100% willing to recommend

SolarWinds Server and Appli...

Read 44 SolarWinds Server and Application Monitor reviews

7,596 Views
2,431 Comparison Views

89% willing to recommend

ConnectWise RMM

SolarWinds Server and Appli...

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Executive Summary

We performed a comparison between ConnectWise RMM and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. SolarWinds Server and Application Monitor Report (Updated: August 2026).

Buyer's Guide

ConnectWise RMM vs. SolarWinds Server and Application Monitor

August 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Server Monitoring

16th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (54th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)

SolarWinds Server and Appli...

Ranking in Server Monitoring

6th

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (19th), Active Directory Management (8th)

Mindshare comparison

As of August 2026, in the Server Monitoring category, the mindshare of ConnectWise RMM is 1.9%, up from 0.2% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring Mindshare Distribution
Product	Mindshare (%)
SolarWinds Server and Application Monitor	2.9%
ConnectWise RMM	1.9%
Other	95.2%

Server Monitoring

Featured Reviews

Faiz Fortune

Project Engineer at Moksh Tech

Automated monitoring has streamlined time tracking and project management across all clients

I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.

Read full review

NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We've seen a lot of MSPs who have grown by using Continuum."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The most valuable feature is the patching solution."

"It enables us to respond to issues quickly and efficiently."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The technical support has been fantastic."

"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."

More ConnectWise RMM pros

"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."

"There are many valuable features, including the network configuration manager, and the network performance manager."

"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."

"Once we got our IT inventory organized and aligned with the business, we were able to leverage our Orion Platform to provide more than just a reactive-based monitoring service to the business."

"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."

"The OOTB (Out of the Box) implementation does have very good node specific pages and can provide a wealth of information."

"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."

"SolarWinds SAM is very stable, and we are using it with hundreds or thousands of customers and there are no stability issues."

More SolarWinds Server and Application Monitor pros

Cons

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"The solution could improve by offering better overall management and dashboards."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"ConnectWise RMM sometimes has a lag, and the speed can be an issue."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"The product needs to reduce its price."

"The current script monitoring feature has limitations, especially when dealing with custom scripts."

"I think they need to make reporting easier and more simple & dynamic."

"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."

"The technical support team's response time could be improved."

"PerfStack can be made more effective."

"SAM's software-defined network monitoring capability is also low and could be improved."

"A lot of times, we have to do a lot of manual cleanups."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."

"I would rate the pricing for this solution a three out of five."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."

"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."

"The product is expensive."

"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

More SolarWinds Server and Application Monitor pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

14%

Outsourcing Company

Comms Service Provider

Performing Arts

Educational Organization

13%

University

Financial Services Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...

See all answers

What needs improvement with Continuum Command?

I have not noticed any limitations or pain points so far.

See all answers

What is your primary use case for Continuum Command?

I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

See all answers

What is your primary use case for SolarWinds Server and Application Monitor?

I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...

See all answers

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Product Reports

Buyer's Guide

ConnectWise RMM

August 2026

Download ConnectWise RMM product report

Buyer's Guide

SolarWinds Server and Application Monitor

July 2026

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

Continuum Command, Continuum RMM

SolarWinds SAM

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

SolarWinds Server and Application Monitor provides comprehensive server, application, and infrastructure monitoring, focusing on integration, application dependency, and network insights through user-friendly interfaces and detailed dashboards.

With AppStack and AppInsight support, SolarWinds Server and Application Monitor offers service management, detailed resource dashboards, and integration capabilities. It monitors hardware metrics and performance parameters, facilitating database and network insights for cloud and virtual environments. Robust alerting, predictive analytics, and capacity planning ensure efficient management of server health and application performance.

What are the key features?

Integration: Seamlessly connects with existing tools.
AppStack: Provides a holistic view of applications.
AppInsight: Supports widely-used applications.
SNMP Polling: Efficient network data collection.
Diagnostics: Real-time troubleshooting.
Customizable Dashboards: Tailored monitoring views.

What benefits should users expect?

Comprehensive Monitoring: Extends from servers to databases.
Transparent Control: Enhances visibility into performance metrics.
User-Friendly: Simplifies proactive monitoring with alerts.
Predictive Features: Supports capacity and trend planning.

Industries implement SolarWinds Server and Application Monitor to enhance server utilization reporting, network configuration, and AV equipment performance tracking. They benefit from monitoring critical services across diverse deployment models, improving management efficiency and decision-making.

SolarWinds

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Andr. L. Riis AS, NetSuite

Buyer's Guide

ConnectWise RMM vs. SolarWinds Server and Application Monitor

August 2026

Free Report: ConnectWise RMM vs. SolarWinds Server and Application Monitor

Find out what your peers are saying about ConnectWise RMM vs. SolarWinds Server and Application Monitor and other solutions. Updated: August 2026.

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