ConnectWise RMM vs Huawei eSight comparison

ConnectWise and Huawei are both solutions in the IT Infrastructure Monitoring category. ConnectWise is ranked #49 with an average rating of 7.5, while Huawei is ranked #35 with an average rating of 9.0. ConnectWise holds a 0.6% mindshare in IM, compared to Huawei’s 0.8% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 72% of Huawei users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

3,923 Views
942 Comparison Views

100% willing to recommend

Huawei eSight

Read 10 Huawei eSight reviews

3,240 Views
2,009 Comparison Views

72% willing to recommend

ConnectWise RMM

Huawei eSight

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and Huawei eSight based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. Huawei eSight Report (Updated: April 2026).

Buyer's Guide

ConnectWise RMM vs. Huawei eSight

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (59th), Server Monitoring (23rd), Cloud Monitoring Software (36th), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)

Huawei eSight

Ranking in IT Infrastructure Monitoring

35th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (10th)

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of ConnectWise RMM is 0.6%, up from 0.0% compared to the previous year. The mindshare of Huawei eSight is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Huawei eSight	0.8%
ConnectWise RMM	0.6%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the patching solution."

"At this point, this product does everything that I want."

"We've seen a lot of MSPs who have grown by using Continuum."

"It enables us to respond to issues quickly and efficiently."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The technical support has been fantastic."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"Technical support is good from Huawei."

"The most important features are alarm management and the visualization of the health of our network devices."

"We can scale the solution."

"The most important features are alarm management and the visualization of the health of our network devices."

"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."

"We have found the product to be stable and reliable."

More Huawei eSight pros

Cons

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"The solution could improve by offering better overall management and dashboards."

"They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"The solution could improve by offering better overall management and dashboards."

More ConnectWise RMM cons

"The price is very expensive."

"Something that could be improved is the lack of integration with Cisco switches."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."

"When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"The price could be less costly."

"The variety of license types should be made simpler as, at present, it is complex."

More Huawei eSight cons

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The solution’s pricing is reasonable."

"The price is very expensive."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

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Top Industries

By visitors reading reviews

Construction Company

13%

Comms Service Provider

10%

Performing Arts

Outsourcing Company

Financial Services Firm

15%

Comms Service Provider

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

See all answers

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

See all answers

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

See all answers

What advice do you have for others considering Huawei eSight?

See all answers

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Compared 6% of the time

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Compared 5% of the time

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Compared 7% of the time

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Compared 5% of the time

PRTG Network Monitor vs Huawei eSight

Compared 5% of the time

SolarWinds NPM vs Huawei eSight

Compared 4% of the time

OpenText Network Node Manager vs Huawei eSight

Compared 4% of the time

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Product Reports

Buyer's Guide

ConnectWise RMM

May 2026

Download ConnectWise RMM product report

Buyer's Guide

Network Management Applications

May 2026

Download Huawei eSight product report

Also Known As

Continuum Command, Continuum RMM

No data available

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

Huawei eSight provides efficient network and infrastructure management, known for supporting all Huawei devices. With features like alarm management and device health visualization, it remains a stable, scalable tool for Huawei partners seeking effective monitoring and control.

Huawei eSight offers detailed monitoring, supporting Huawei devices seamlessly, praised for its simplicity and integration with Windows servers. Users appreciate its Network Traffic Analyzer and dashboard, which includes storage and resource monitoring. It is cost-effective and scales well for Huawei users. However, interface and menu design updates are needed, alongside better automation and third-party device integration like Cisco switches. Improvements in wireless reporting and licensing options would enhance usability. Excessive alerts and flexibility issues should be addressed, as should support and deployment processes.

What key features does Huawei eSight provide?

Alarm Management: Provides timely notifications for potential issues.
Device Health Visualization: Offers clear insights into device status and performance.
Real-Time Location Monitor: Tracks device locations efficiently.
Network Traffic Analyzer: Analyzes traffic for better decision making.
Resource Monitoring: Monitors resources ensuring optimal usage.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides value suitable for Huawei devices.
Stability: Ensures reliable performance.
Scalability: Adapts to growing network demands.
Efficiency: Simplifies management tasks.

Huawei eSight is widely adopted in industries for managing network infrastructure. Organizations use it to monitor switches, routers, and access points, often in data centers or enterprise networks. It aids in device configuration, management, and support, tailored to networks built on Huawei's product ecosystem.

Huawei

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Marina Bay, CITIC Pacific Mining

Buyer's Guide

ConnectWise RMM vs. Huawei eSight

April 2026

Free Report: ConnectWise RMM vs. Huawei eSight

Find out what your peers are saying about ConnectWise RMM vs. Huawei eSight and other solutions. Updated: April 2026.

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