IT Central Station is now PeerSpot: Here's why

ConnectWise Control vs TeamViewer comparison

Cancel
You must select at least 2 products to compare!
ConnectWise Logo
2,194 views|1,652 comparisons
TeamViewer Logo
18,092 views|15,846 comparisons
Featured Review
Buyer's Guide
ConnectWise Control vs. TeamViewer
May 2022
Find out what your peers are saying about ConnectWise Control vs. TeamViewer and other solutions. Updated: May 2022.
595,546 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.""The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours.""I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on.""You can bring up a command prompt remotely and execute commands without having to disturb the user.""Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."

More ConnectWise Control Pros →

"The most valuable feature of TeamViewer is its ease of use and beneficial remote access.""TeamViewer is a scalable solution.""The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution.""The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use.""I recommend it as a solution for remote disk users.""I am satisfied with TeamViewer, and its performance.""The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use.""The product is quite stable. The performance is good."

More TeamViewer Pros →

Cons
"I would like ConnectWise Control to be more transparent on the real costs to renew their license.""The solution is a little bit complicated when you want to implement it.""Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment.""On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments.""I really didn't care for the onboarding process and it is something that should be improved."

More ConnectWise Control Cons →

"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use.""There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.""The solution could be improved by enhancing the use of the mobile version to be used on phones.""One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine.""I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers.""I would like it if the trial version of TeamViewer allowed you to have a connection for much longer.""The installation and the update agent could improve.""The solution could improve by increasing or removing the time limitation on the use of a session."

More TeamViewer Cons →

Pricing and Cost Advice
  • "We pay $3,000 USD for the service, yearly upfront."
  • "ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
  • "We pay an annual licensing fee."
  • More ConnectWise Control Pricing and Cost Advice →

  • "There is a free and paid version of this solution. I am currently using the free version."
  • "It would be nice if it is cheaper."
  • "TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
  • "The version of the solution we are using is free."
  • "We're using the free version. We do not pay any licensing fees."
  • "The price of the license could be less expensive."
  • "We are not using the solution for commercial use therefore it is free to use."
  • "The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
  • More TeamViewer Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
    595,546 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity… more »
    Top Answer: 
    Four years ago, when we bought it, it was the cheaper side and we had a new license and we got good discounts. We might have originally had a 50% discount due to the fact that we had licensing… more »
    Top Answer: 
    The on-prem installation uses something like an Emulator, which emulates the Windows environment to a written application to run on Linux. We faced different issues related to security which are… more »
    Top Answer: 
    The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer: 
    I recommend it as a solution for remote disk users.
    Ranking
    5th
    out of 59 in Virtual Meetings
    Views
    2,194
    Comparisons
    1,652
    Reviews
    6
    Average Words per Review
    1,309
    Rating
    9.2
    1st
    out of 59 in Virtual Meetings
    Views
    18,092
    Comparisons
    15,846
    Reviews
    20
    Average Words per Review
    316
    Rating
    8.6
    Comparisons
    Also Known As
    ScreenConnect
    Learn More
    Overview

    ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.

    TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.

    Offer
    Learn more about ConnectWise Control
    Learn more about TeamViewer
    Sample Customers
    Jon Rosen Systems
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    REVIEWERS
    Hospitality Company14%
    Media Company14%
    Wellness & Fitness Company14%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider19%
    Government7%
    Insurance Company4%
    REVIEWERS
    Healthcare Company14%
    Comms Service Provider9%
    Maritime Company7%
    Non Profit7%
    VISITORS READING REVIEWS
    Comms Service Provider26%
    Computer Software Company20%
    Government6%
    Educational Organization5%
    Company Size
    REVIEWERS
    Small Business57%
    Midsize Enterprise22%
    Large Enterprise22%
    REVIEWERS
    Small Business46%
    Midsize Enterprise33%
    Large Enterprise21%
    Buyer's Guide
    ConnectWise Control vs. TeamViewer
    May 2022
    Find out what your peers are saying about ConnectWise Control vs. TeamViewer and other solutions. Updated: May 2022.
    595,546 professionals have used our research since 2012.

    ConnectWise Control is ranked 5th in Virtual Meetings with 6 reviews while TeamViewer is ranked 1st in Virtual Meetings with 19 reviews. ConnectWise Control is rated 9.2, while TeamViewer is rated 8.6. The top reviewer of ConnectWise Control writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of TeamViewer writes "Very helpful for tech support with good stability and scalability". ConnectWise Control is most compared with LogMeIn Pro, Check Point Remote Access VPN, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops and BeyondTrust Remote Support, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, GoToMyPC and Skype for Business. See our ConnectWise Control vs. TeamViewer report.

    See our list of best Virtual Meetings vendors and best Remote Access vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.