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Cofense Platform vs Splunk SOAR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cofense Platform
Average Rating
0.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
Email Security (33rd), Security Incident Response (12th), Threat Intelligence Platforms (TIP) (43rd), Security Awareness Training (11th)
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Cofense Platform is designed for Email Security and holds a mindshare of 1.2%, up 0.3% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 6.9% mindshare, down 8.0% since last year.
Email Security Mindshare Distribution
ProductMindshare (%)
Cofense Platform1.2%
Proofpoint Email Protection5.9%
Microsoft Defender for Office 3655.1%
Other87.8%
Email Security
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR6.9%
Microsoft Sentinel9.8%
Palo Alto Networks Cortex XSOAR9.0%
Other74.3%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

MohamedShaker - PeerSpot reviewer
Sales Team Leader at ITVikings
Secures the business for customers quickly and accurately
It secures the business for the customers. For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment.
Vikash Kushwaha - PeerSpot reviewer
Full-Stack Software Engineer at mindpathtech
Automated playbooks have transformed incident response and now protect critical services
The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment."
"It secures the business for the customers."
"Splunk SOAR really automates triaging and investigation, reducing an engineer's one-hour incident investigation to just a few minutes while automatically closing false positive tickets with a high level of granularity."
"Splunk SOAR has made a huge impact across security operations and the business overall."
"The features of Splunk SOAR that I appreciate most are the integrations with all the other applications and tools."
"Splunk SOAR has helped to improve my company's business resilience."
"The tool's most valuable feature is its searchability and ease of action on the logs. I can easily search within the logs and take action on them, and I can trace them back to my environment because the way the logs are written is very helpful for us."
"One particular example I can recall is that in enterprise, we get around 100 to 200 notables daily, which consumes approximately 16 to 40 hours per day for an analyst, but since we have Splunk SOAR, it is now just about five to seven minutes or five to 10 minutes per alert."
"When you design a playbook, you can integrate multiple log sources and define rules... After that, the platform automatically compiles all these activities and, based on the results, the analyst only has to indicate whether the result is a true or false positive. That reduces the time and effort involved."
"If a company wants to automate redundant work, this solution is perfect for that."
 

Cons

"If they continue improving and enhancing this solution, it could be even faster and more accurate."
"To make Splunk SOAR more usable, the tool needs to be simplified."
"Splunk's support for integration is subpar and has room for improvement."
"Splunk SOAR can be improved by simplifying certain aspects of the Automation Broker. The Automation Broker is utilized to connect to any on-premises security controls, but the primary challenge is that installing it on Linux is quite difficult."
"Because Splunk SOAR was initially based off the Phantom application, there is still some leftover legacy code from Phantom that should be upgraded and made its own."
"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."
"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."
"A pain point is that you cannot debug from the console or widget within the playbook itself."
"It would be ideal for us if Splunk SOAR could integrate with Teams."
 

Pricing and Cost Advice

Information not available
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"The licensing cost is reasonable."
"Splunk SOAR is more expensive compared to other options for SOAR."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"I found the price of Splunk SOAR to be good."
"I don't know the exact price, but for my region, it is very expensive."
"Splunk SOAR is an expensive solution for an organization of our size."
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Top Industries

By visitors reading reviews
Construction Company
18%
Comms Service Provider
14%
Manufacturing Company
9%
Energy/Utilities Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise54
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Phantom?
I was not involved with the pricing, setup cost, and licensing.
What needs improvement with Splunk Phantom?
To improve Splunk SOAR, I would suggest making it easier for integration with third-party applications without having to learn custom API commands. If something is not supported out of the box, it ...
What is your primary use case for Splunk Phantom?
My main use case for Splunk SOAR is integration with third-party apps. A quick specific example of how I use Splunk SOAR for integrating with third-party apps is collecting context data to help wit...
 

Also Known As

Cofense Intelligence, PhishMe Intelligence, Intelligence ThreatHQ, Cofense Triage, Cofense LMS
Phantom
 

Overview

 

Sample Customers

Jackson Health System
Recorded Future, Blackstone
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