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Cofense Platform vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cofense Platform
Average Rating
0.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
Email Security (33rd), Security Incident Response (12th), Threat Intelligence Platforms (TIP) (43rd), Security Awareness Training (11th)
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Cofense Platform is designed for Email Security and holds a mindshare of 1.2%, up 0.2% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 7.1% mindshare, down 7.9% since last year.
Email Security Mindshare Distribution
ProductMindshare (%)
Cofense Platform1.2%
Proofpoint Email Protection6.3%
Microsoft Defender for Office 3655.7%
Other86.8%
Email Security
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR7.1%
Microsoft Sentinel9.3%
Palo Alto Networks Cortex XSOAR8.9%
Other74.7%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

MohamedShaker - PeerSpot reviewer
Sales Team Leader at ITVikings
Secures the business for customers quickly and accurately
It secures the business for the customers. For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment.
Vikash Kushwaha - PeerSpot reviewer
Full Stack Software Engineer at mindpathtech
Automated playbooks have transformed incident response and now protect critical services
The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment."
"It secures the business for the customers."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"Splunk SOAR allows us to connect to multiple platforms, whether they are networks, security, or observability."
"The features of Splunk SOAR that I appreciate most are the integrations with all the other applications and tools."
"We are not a 24/7 SOC, so the most valuable feature of Splunk SOAR is the auto-response to threats when we are not in the office and the notifications that it sends to the on-call engineer."
"Very flexible integration with other tools"
"The benefits were immediate when we started using Mission Control Splunk SOAR over a year ago; it has made it easier for our analysts to work on alerts using playbooks and forward them."
"Splunk SOAR has freed up our resources by automating tasks like IOC enrichment, reputation checks, ticket creation, and incident updates, reducing our manual efforts by approximately 20 to 30 percent and giving our analysts more time to focus on complex tasks and complex investigations."
"The most valuable feature is the risk-based access control."
 

Cons

"If they continue improving and enhancing this solution, it could be even faster and more accurate."
"Splunk SOAR could be improved with a more intuitive user interface, better playbooks, and more detailed documentation."
"Splunk SOAR follows very flat pricing and most of the time it's very high when compared to the other competitors."
"We've run into a few minor issues. Some of the playbook writing is a bit complicated. We've had a few hiccups with the source control. We'd really like to use GitHub deployment keys for a dedicated account. We haven't been able to do that. I think those are some of the major ones."
"Improving the integration ecosystem can raise the quality of the bottom tier of the integrations so that they can work better out of the box."
"I have found a challenge in my three months with Splunk SOAR in that it is quite a heavy tool to maintain."
"It would be nice if we could put it on other search heads, not just Enterprise Security."
"Splunk's support for integration is subpar and has room for improvement."
"The number of playbooks on offer should be increased."
 

Pricing and Cost Advice

Information not available
"Splunk SOAR is an expensive solution for an organization of our size."
"The cost is high and the licensing is on an annual basis."
"Splunk SOAR is more expensive compared to other options for SOAR."
"The tool is not cheap."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"I found the price of Splunk SOAR to be good."
"I don't know the exact price, but for my region, it is very expensive."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
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Top Industries

By visitors reading reviews
Construction Company
18%
Comms Service Provider
12%
Manufacturing Company
9%
Energy/Utilities Company
7%
Financial Services Firm
12%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Phantom?
For pricing, I would rate Splunk SOAR a seven where one is high price and ten is low price.
What needs improvement with Splunk Phantom?
When it comes to Splunk SOAR, in terms of improvement, I feel there should be some pre-deployed solutions available. If we want to enable Splunk SOAR capability, we need to process some playbooks a...
What is your primary use case for Splunk Phantom?
I started working with Splunk SOAR four years ago. I provide Splunk SOAR solutions to our customers as an MSSP. We work with two customers that have different solutions. They have defense-in-width ...
 

Also Known As

Cofense Intelligence, PhishMe Intelligence, Intelligence ThreatHQ, Cofense Triage, Cofense LMS
Phantom
 

Overview

 

Sample Customers

Jackson Health System
Recorded Future, Blackstone
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: July 2026.
910,409 professionals have used our research since 2012.