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CMW Tracker vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
CMW Tracker streamlined workflows, reduced risks, increased transparency, lowered costs, standardized processes, and maximized investment returns efficiently.
Sentiment score
6.8
Control-M boosts ROI by automating tasks, reducing costs, improving efficiency, and enhancing data management for large enterprises.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
By implementing automation tools, you can minimize human errors and improve efficiency.
 

Customer Service

Sentiment score
7.9
CMW Tracker's customer service is quick and attentive with efficient technical support, though occasional delays exist in uncommon situations.
Sentiment score
7.3
Control-M's support is praised for effectiveness and resources, though some users face delays and require issue escalation.
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
The technical support is very polite, helpful, and available 24/7.
If something fails at 3 AM in the morning, you need to fix it and get it back up and working really quickly.
 

Scalability Issues

Sentiment score
9.1
CMW Tracker scales seamlessly, supporting large teams and diverse workflows, enabling effortless growth without complex setups.
Sentiment score
7.6
Control-M is scalable and adaptable, efficiently managing complex operations across industries, despite occasional server load and cost concerns.
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
It can absorb more workload wherever needed.
As the workload on Control-M increases, its scalability is much higher.
 

Stability Issues

Sentiment score
8.5
CMW Tracker is praised for its 98% uptime, stability, reliability, and effective technical support, outperforming other market offerings.
Sentiment score
7.7
Control-M is praised for stability and reliability, with minimal issues often linked to external factors and resolved quickly.
The downtime is higher compared to AWS.
The testing and development phases need to be more rigorous before releasing patches.
Once properly implemented, the system becomes very stable, which is one of its strongest attributes.
 

Room For Improvement

CMW Tracker needs frequent updates, interface improvements, API expansion, more reporting, better setup guidance, and a mobile app.
Control-M users desire better reporting, lower costs, improved interfaces, enhanced integrations, simplified upgrades, and offline capabilities.
They could provide more documentation and tutorials to make the initial setup easier to understand.
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Documentation should be maintained for all versions since they provided the application.
 

Setup Cost

CMW Tracker offers cost-effective, user-based licensing with valuable features, easy extensions, and no workforce training required.
Enterprise buyers face high costs with Control-M, but many find its comprehensive features a worthwhile investment despite complex licensing.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Control-M is among the highest-priced solutions in the market.
 

Valuable Features

CMW Tracker offers easy deployment, low-code development, and seamless collaboration, excelling in workflow management with budget-friendly integration.
Control-M enhances workflow management with intuitive interfaces, robust automation, and seamless integration, improving flexibility, efficiency, and productivity.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
It is easy to integrate Control-M with technologies for data ops or DevOps processes as things change, and it is not complex compared to other workload automation tools available in the market.
 

Categories and Ranking

CMW Tracker
Ranking in Process Automation
42nd
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (42nd)
Control-M
Ranking in Process Automation
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
135
Ranking in other categories
Managed File Transfer (MFT) (4th), Workload Automation (1st)
 

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of CMW Tracker is 0.4%, up from 0.1% compared to the previous year. The mindshare of Control-M is 4.7%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
Control-M4.7%
CMW Tracker0.4%
Other94.9%
Process Automation
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
Mark_Francome - PeerSpot reviewer
Easily connects to different platforms and ties everything together in a centralized screen
Areas of Control-M that have room for improvement include the reporting feature. The reporting on Control-M hasn't changed much over the years, although it is in a different internal format. It used to be Crystal Reports, and now they've upgraded that. It would be better if that was really flexible where you could define your own reports. You can customize it a little bit, but when people come in with complex questions, you should be able to use that tool and access anything in the database. Control-M has two internal databases that are core to the product. You can go in and do your own SQL queries against the database, but this reporting tool should really be able to do everything that you can do with SQL, and give you good information. Instead, you end up having to export to spreadsheets and then change and update them. It can be very labor-intensive to get this information out. Other than the reporting, they've addressed most things over the years. Control-M is a tool that's been around for more than 30 years, so they have actually fixed most issues that you would encounter. They have a request for enhancement process that most users have sent requests to, but it doesn't move very quickly. The other challenge is they're supporting so many different platforms; BMC just wants it to be a trouble-free release. When users request new features, such as improved reporting, BMC's priority remains maintaining a clean-running system.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
27%
Computer Software Company
11%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise13
Large Enterprise113
 

Questions from the Community

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How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
 

Comparisons

No data available
 

Also Known As

Comindware Tracker
Control M
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Find out what your peers are saying about CMW Tracker vs. Control-M and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.