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Cloudflare Workers vs ServiceNow Now Platform comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare Workers
Ranking in Rapid Application Development Software
22nd
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
16th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
51
Ranking in other categories
Low-Code Development Platforms (12th), No-Code Development Platforms (4th), Business Orchestration and Automation Technologies (18th)
 

Mindshare comparison

As of October 2026, in the Rapid Application Development Software category, the mindshare of Cloudflare Workers is 0.8%, up from 0.3% compared to the previous year. The mindshare of ServiceNow Now Platform is 2.3%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
ServiceNow Now Platform2.3%
Cloudflare Workers0.8%
Other96.9%
Rapid Application Development Software
 

Featured Reviews

Rajaraman Ramachandran - PeerSpot reviewer
Co Founder And CTO at Gamucopia Creatives
Streamlined lead capture has boosted web performance and made form handling more efficient
Currently, we are not using Cloudflare's security suite to the level much, as Cloudflare by default provides DDoS support; we are just using Cloudflare's DDoS support, which by default protects against denial-of-service attacks. I have used Cloudflare Workers' key-value pair for data storage. It has helped with data access efficiency, especially the data collection of the forms, as key-value pairs are easy to connect, and we are able to validate information much sooner, checking the mobile number. I assess the execution speed of Cloudflare Workers to be faster, at least providing a 30-40% increase compared to traditional server-based architectures, at a minimum. I have noticed time efficiency as the best return on investment with Cloudflare Workers; I am not seeing anything else, as time is the major one. We are planning to integrate WebAssembly with Cloudflare Workers, but we have not done it. I think we are good with Cloudflare Workers as we were having initial troubles with the ID integration, such as Visual Studio Code, but they have started adding some support when we start using their default packages, which can test locally as well as work in deployment; it is easier now, although the documentation can improve. I think the pricing of Cloudflare Workers is decent; it is good.
Vishal Savajiani - PeerSpot reviewer
Senior Analyst at DXC Technology
Low-code workflows have transformed how we automate processes and build enterprise apps
First and foremost, ServiceNow Now Platform allows us to do a low-code or no-code platform, which is the wonderful first feature. On top of that, if you want to do some customization along with the low-code and no-code, you can do it. Beyond that, if you write a full-fledged customized code and make your functionality, you can do it. Workflow is there, and we can automate our workflows. Flow is there as an option. Apart from workflow and flow, we have many business rules and script includes. These are all the technical components and features of ServiceNow Now Platform that allow us to achieve our objective. ServiceNow Now Platform offers a very easy feature that we call workflow or flow. Using workflow or flow, we can customize industry workflows. The development on that flow is very simple, and you can use drag and drop functionality. If you want to do some scripting, you can do it. This is an awesome feature of ServiceNow Now Platform that allows us to develop or automate any flow in quick time. Internally, ServiceNow Now Platform uses a lot of AI features and machine learning features. This makes it more wonderful. AI and machine learning are the core of ServiceNow Now Platform, and they are using it heavily. It is making a lot of impact on deliverables. You can develop anything whatever you want on ServiceNow Now Platform. If you understand ServiceNow Now Platform capabilities, you can develop a full-fledged application on ServiceNow Now Platform easily. You don't have to write scratch code or do any database operations. You just need to create tables and forms, which are very easy to develop if you are familiar with ServiceNow. Everything is on one platform, so it is a single source of data that you can find on ServiceNow itself for the overall enterprise. ServiceNow Now Platform offers a reporting feature very well. Along with the reporting, they are offering workspace and dashboard. All these UI interfaces you can use to extract precise information for your customer. This is really helping the customer make decisions with the precise and versatile reports. You can have a list report view, a graph report view, or a pie chart. All these features can be developed quickly and used in ServiceNow. This is where ServiceNow Now Platform makes a lot of difference.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overall positive impact and benefits I have observed since starting to work with Cloudflare Workers have been good; easy testing, setting up, and testing and deployments are much simpler, and the performance is good with faster execution; it appears to be made for the use case that we want, so it is good."
"Overall, Cloudflare Workers is a very good solution."
"ServiceNow Now Platform is very powerful in terms of data management."
"The primary feature we find valuable is data management."
"The ServiceNow Now Platform is also very customizable, scalable, and performance-wise, it's very good."
"The solution has more products than being an ITSM tool. Big customers such as those from Telcom tend to like it. Some of our customers use AI-based chatbots."
"ServiceNow Now Platform has a workflow automation feature that I have worked with, and it was helpful to streamline my processes since I worked with the integration of NetBackup and a monitoring tool for creating tickets and auto-resolutions."
"Now Platform's best features are collaboration, configurability, and customizability."
"The level of automation within the platform is great."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
 

Cons

"In general, the security of the product could be improved with minimal latency due to its many points of presence."
"The stability and reliability of Cloudflare Workers have been good, except for a few incidents that happened recently where Cloudflare was down, causing some disturbances very lately, in the last few months."
"Bug and defect management are not available in ServiceNow."
"The UI is very bad and needs to be updated."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"The licensing for this solution, with respect to the user, needs to be improved."
"The integration towards other ERP systems could be improved."
"I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from other tools that could be better."
"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."
"The solution’s AI and NLP features could be improved."
 

Pricing and Cost Advice

Information not available
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
"People seem to be buying the tool a lot. I think its licensing is okay."
"The solution is expensive, and I rate it a ten for pricing."
"The pricing of this solution is done annually and it is very expensive."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"The product is very expensive."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
"There are extra expenses for maintaining the product apart from the licenses."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
13%
Outsourcing Company
11%
Financial Services Firm
9%
Outsourcing Company
13%
Construction Company
12%
Financial Services Firm
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise36
 

Questions from the Community

What is your experience regarding pricing and costs for Cloudflare Workers?
I am only testing the solution and have not used the paid version of Cloudflare Workers, so I do not have information on pricing.
What needs improvement with Cloudflare Workers?
Currently, we are not using Cloudflare's security suite to the level much, as Cloudflare by default provides DDoS support; we are just using Cloudflare's DDoS support, which by default protects aga...
What is your primary use case for Cloudflare Workers?
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the last 12 months. I work with Cloudflare Workers. I have been working with Cloudf...
What is your experience regarding pricing and costs for ServiceNow Now Platform?
I do not know the setup cost details. I am not at that level where I make decisions on the cost.
What needs improvement with ServiceNow Now Platform?
There are areas of ServiceNow Now Platform that could be improved or enhanced in the future. So far, I do not have many complaints with ServiceNow Now Platform, and it is working as intended. I do ...
What is your primary use case for ServiceNow Now Platform?
As a customer of this solution, I use it as a ticketing platform in my projects. I have multiple use cases for ServiceNow Now Platform as I use it for service, requests, incident, and change and pr...
 

Overview

 

Sample Customers

Information Not Available
experian, beachbody, health partners
Find out what your peers are saying about Cloudflare Workers vs. ServiceNow Now Platform and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.