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Cloudflare Workers vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare Workers
Ranking in Rapid Application Development Software
24th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
13th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Low-Code Development Platforms (8th), No-Code Development Platforms (4th)
 

Featured Reviews

KA
Our application responds faster and uses global data effectively
The most valuable feature of Cloudflare Workers ( /products/cloudflare-workers-reviews ) is that the data is on the edge. Since the data is on the edge, it makes the application more responsive worldwide, thus lowering the loading time and increasing user engagement. The scalability of Cloudflare Workers is also impressive, as it can handle spikes of traffic with ease. Cloudflare Workers also contributes to the application being faster and geographically distributed.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Cloudflare Workers is that the data is on the edge."
"Overall, Cloudflare Workers is a very good solution."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"Assignment Group history is really important to me."
"The simplicity is great."
"It is a very stable solution."
"This is a development platform that provides us with a strong database and a low code environment."
"The integration with other tools is pretty good."
"It is a stable solution...It is a scalable solution."
"The initial setup is very straightforward."
 

Cons

"In general, the security of the product could be improved with minimal latency due to its many points of presence."
"Monitoring needs improvement. It's a bit difficult to understand how many failures occur and manage logging effectively."
"The product's UI is ugly, making it an area where improvements are required."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"The initial setup requires a lot of customization based on the individual company's processes."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The solution's user interface is very average, and it needs to be more enriched and user-friendly."
"The Playbooks feature is useful for visualizing steps in a process, however, it lacks support for rollbacks in case of complex customer processes."
 

Pricing and Cost Advice

Information not available
"The price of the product falls on the higher side of the spectrum."
"People seem to be buying the tool a lot. I think its licensing is okay."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"The solution is expensive, and I rate it a ten for pricing."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Computer Software Company
9%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cloudflare Workers?
Pricing is fair considering the features offered. Our costs vary based on load, with expenses around €100 per month for CORS and approximately €600 per month for using Workers to have data on the e...
What needs improvement with Cloudflare Workers?
Monitoring needs improvement. It's a bit difficult to understand how many failures occur and manage logging effectively.
What is your primary use case for Cloudflare Workers?
We use Cloudflare Workers ( /products/cloudflare-workers-reviews ) mainly to avoid Cross-Origin Resource Sharing (CORS) issues and as a reverse proxy. It has also been beneficial in speeding up our...
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
 

Overview

 

Sample Customers

Information Not Available
experian, beachbody, health partners
Find out what your peers are saying about Cloudflare Workers vs. ServiceNow Now Platform and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.