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Cloudflare Workers vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare Workers
Ranking in Rapid Application Development Software
24th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
13th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
Low-Code Development Platforms (8th), No-Code Development Platforms (4th)
 

Mindshare comparison

As of August 2025, in the Rapid Application Development Software category, the mindshare of Cloudflare Workers is 0.3%, up from 0.0% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

KA
Our application responds faster and uses global data effectively
The most valuable feature of Cloudflare Workers is that the data is on the edge. Since the data is on the edge, it makes the application more responsive worldwide, thus lowering the loading time and increasing user engagement. The scalability of Cloudflare Workers is also impressive, as it can handle spikes of traffic with ease. Cloudflare Workers also contributes to the application being faster and geographically distributed.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, Cloudflare Workers is a very good solution."
"The most valuable feature of Cloudflare Workers is that the data is on the edge."
"The tool is generally easy to use, making it a very user-friendly product."
"The solution has more products than being an ITSM tool. Big customers such as those from Telcom tend to like it. Some of our customers use AI-based chatbots."
"The initial setup is very straightforward."
"The CMDB is robust, with a strong data model and well-structured data."
"The solution is a seamless tool that can integrate with all applications."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"The main reason that people use ServiceNow is that performance is very good."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
 

Cons

"In general, the security of the product could be improved with minimal latency due to its many points of presence."
"Monitoring needs improvement. It's a bit difficult to understand how many failures occur and manage logging effectively."
"ServiceNow Now Platform's adoption seems to be a main challenge for our clients."
"The UI is not intuitive."
"The price is a bit high and can be a bit of a barrier for some customers."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"It's not quick or cheap."
"We would like to see AI used to automate some of the functionality in this solution."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
 

Pricing and Cost Advice

Information not available
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"The solution is expensive, and I rate it a ten for pricing."
"The price of the product falls on the higher side of the spectrum."
"The solution is expensive."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"People seem to be buying the tool a lot. I think its licensing is okay."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
"The product is very expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Government
9%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cloudflare Workers?
Pricing is fair considering the features offered. Our costs vary based on load, with expenses around €100 per month for CORS and approximately €600 per month for using Workers to have data on the e...
What needs improvement with Cloudflare Workers?
Monitoring needs improvement. It's a bit difficult to understand how many failures occur and manage logging effectively.
What is your primary use case for Cloudflare Workers?
We use Cloudflare Workers ( /products/cloudflare-workers-reviews ) mainly to avoid Cross-Origin Resource Sharing (CORS) issues and as a reverse proxy. It has also been beneficial in speeding up our...
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
What could be improved in ServiceNow Now Platform is the availability of skill sets. For some reason, we don't get too many people who know this technology easily. Regarding their pricing, I would ...
 

Overview

 

Sample Customers

Information Not Available
experian, beachbody, health partners
Find out what your peers are saying about Cloudflare Workers vs. ServiceNow Now Platform and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.