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Cloudflare Workers vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare Workers
Ranking in Rapid Application Development Software
23rd
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
Low-Code Development Platforms (9th), No-Code Development Platforms (4th)
 

Mindshare comparison

As of October 2025, in the Rapid Application Development Software category, the mindshare of Cloudflare Workers is 0.3%, up from 0.0% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
ServiceNow Now Platform1.9%
Cloudflare Workers0.3%
Other97.8%
Rapid Application Development Software
 

Featured Reviews

KA
Our application responds faster and uses global data effectively
The most valuable feature of Cloudflare Workers is that the data is on the edge. Since the data is on the edge, it makes the application more responsive worldwide, thus lowering the loading time and increasing user engagement. The scalability of Cloudflare Workers is also impressive, as it can handle spikes of traffic with ease. Cloudflare Workers also contributes to the application being faster and geographically distributed.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, Cloudflare Workers is a very good solution."
"The most valuable feature of Cloudflare Workers is that the data is on the edge."
"The integration with other tools is pretty good."
"The solution has more products than being an ITSM tool. Big customers such as those from Telcom tend to like it. Some of our customers use AI-based chatbots."
"Now Platform's best features are collaboration, configurability, and customizability."
"This is a development platform that provides us with a strong database and a low code environment."
"The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly."
"Assignment Group history is really important to me."
"We have seen a big improvement in the experience that we want to create for our end users."
"It is an absolutely scalable solution."
 

Cons

"Monitoring needs improvement. It's a bit difficult to understand how many failures occur and manage logging effectively."
"In general, the security of the product could be improved with minimal latency due to its many points of presence."
"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."
"ServiceNow Now Platform's automation process needs improvement."
"The UI and mobile UI need to be improved."
"This platform is used more by large companies because it is a little bit expensive."
"It's not quick or cheap."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"The analytics should be more readily available on the base product."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
 

Pricing and Cost Advice

Information not available
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"The price of the product falls on the higher side of the spectrum."
"The solution is expensive, and I rate it a ten for pricing."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"There are extra expenses for maintaining the product apart from the licenses."
"The product is very expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Government
10%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise34
 

Questions from the Community

What is your experience regarding pricing and costs for Cloudflare Workers?
Pricing is fair considering the features offered. Our costs vary based on load, with expenses around €100 per month for CORS and approximately €600 per month for using Workers to have data on the e...
What needs improvement with Cloudflare Workers?
Monitoring needs improvement. It's a bit difficult to understand how many failures occur and manage logging effectively.
What is your primary use case for Cloudflare Workers?
We use Cloudflare Workers ( /products/cloudflare-workers-reviews ) mainly to avoid Cross-Origin Resource Sharing (CORS) issues and as a reverse proxy. It has also been beneficial in speeding up our...
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
What could be improved in ServiceNow Now Platform is the availability of skill sets. For some reason, we don't get too many people who know this technology easily. Regarding their pricing, I would ...
 

Overview

 

Sample Customers

Information Not Available
experian, beachbody, health partners
Find out what your peers are saying about Cloudflare Workers vs. ServiceNow Now Platform and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.