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Cisco Umbrella vs Versa Unified Secure Access Service Edge (SASE) Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Umbrella enhances security and productivity, reduces costs, and simplifies network management, offering significant ROI and client satisfaction.
Sentiment score
5.7
Versa's SASE improved speed and user experience, but financial benefits remain uncertain and require detailed analysis.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
 

Customer Service

Sentiment score
8.0
Cisco Umbrella provides knowledgeable support, but users desire faster response times despite high satisfaction and effective resources.
Sentiment score
6.0
Versa's SASE platform receives mixed reviews, praised for expertise but criticized for slow, less specialized support compared to competitors.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
I work with a partner, not directly with the OEM, which makes getting technical support on call very challenging.
 

Scalability Issues

Sentiment score
8.2
Cisco Umbrella offers scalable, cloud-based cybersecurity, easily handling thousands of users and sites while adapting to organizational needs.
Sentiment score
7.4
Versa SASE Platform is scalable, ideal for large enterprises, with easy capacity increase, though less suited for smaller businesses.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
The scalability from a performance point of view is good, but from a commercial perspective, it is low.
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is praised for its stability, high uptime, minimal glitches, and seamless performance across platforms with high user satisfaction.
Sentiment score
7.3
Users praise Versa SASE Platform's stability and reliability, with Dell hardware preferred, resolving initial firmware issues successfully.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
 

Room For Improvement

Users seek improved integrations, security features, customization, licensing flexibility, interface ease, support, pricing, and deployment for Cisco Umbrella.
Versa SASE Platform requires enhanced features, better integration, improved stability, and AI incorporation, while being costly and lacking resources.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
There should be more technical materials and certifications available to improve awareness and skills in the industry.
 

Setup Cost

Cisco Umbrella pricing is flexible yet debated, with negotiable discounts and enterprise bundles but mixed views on cost transparency.
Versa SASE offers cost-effective pricing with SD-WAN and firewall integration, appealing to users for its agility and support.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The solution is very expensive, costing above one crore Indian rupees for our setup, which spans around twenty five branches.
 

Valuable Features

Cisco Umbrella offers robust DNS security, easy deployment, and integration, enhancing protection and visibility for hybrid work environments.
Versa Unified SASE enhances cost-efficiency and flexibility with advanced features, centralized management, scalability, and intuitive deployment.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
The most valuable features of Versa Unified Secure Access Service Edge (SASE) are application prioritization, advanced routing features, and network gateway firewall capabilities.
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Versa Unified Secure Access...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (10th), WAN Edge (12th), Secure Access Service Edge (SASE) (18th)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 21.2%, down 26.7% compared to last year.
Versa Unified Secure Access Service Edge (SASE) Platform, on the other hand, focuses on Software Defined WAN (SD-WAN) Solutions, holds 4.3% mindshare, down 5.1% since last year.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella21.2%
Infoblox Advanced DNS Protection20.6%
Palo Alto Networks DNS Security11.5%
Other46.7%
Domain Name System (DNS) Security
Software Defined WAN (SD-WAN) Solutions Market Share Distribution
ProductMarket Share (%)
Versa Unified Secure Access Service Edge (SASE) Platform4.3%
Fortinet FortiGate19.9%
Cisco Catalyst SD-WAN14.3%
Other61.5%
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
PranavGupta - PeerSpot reviewer
A cloud-managed, cloud-delivered private access service efficiently connecting distributed users with. distributed applications without compromising on security or user experience.
Certainly, there are areas that require enhancement, and the current focus is on improvements. Presently, I believe that the emphasis should be on enhancing user interface (UI) features, particularly over end devices. The issue arises when attempting to log in to Versa from other devices, as the UI is not device-specific. Consequently, guiding someone to log in to Versa antivirus becomes challenging. Despite the absence of issues on the website, the lack of a login scope impedes graphical representation of user data or databases. Since work databases support only a limited range of features, I recommend augmenting features for end devices to address these limitations.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
6%
Computer Software Company
12%
Government
12%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Versa Titan?
The necessary enhancement pertains to the controller segment, specifically addressing the issue of frequent flapping when a link is left. In the case of Versa Unified, if a link experiences frequen...
What is your experience regarding pricing and costs for Versa Titan?
The solution is very expensive, costing above one crore Indian rupees for our setup, which spans around twenty five branches.
What needs improvement with Versa Titan?
The cost of Versa Unified Secure Access Service Edge (SASE) is higher than other solutions available in the market. Additionally, there should be more technical materials and certifications availab...
 

Also Known As

OpenDNS
Versa FlexVNF, FlexVNF, Versa Titan
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
CenturyLink, RCN Business, Colt Technology Services
Find out what your peers are saying about Cisco Umbrella vs. Versa Unified Secure Access Service Edge (SASE) Platform and other solutions. Updated: June 2025.
865,985 professionals have used our research since 2012.