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Cisco Umbrella vs Versa Unified Secure Access Service Edge (SASE) Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Cisco Umbrella enhances security, reduces costs, and integrates easily, offering quick deployment and significant financial returns within a year.
Sentiment score
4.2
Organizations improved network performance and user experience with Versa SASE, despite unclear cost savings and OEM-specific limitations.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
 

Customer Service

Sentiment score
8.0
Cisco Umbrella offers professional, reliable customer support with expertise, though some users desire faster response times and streamlined processes.
Sentiment score
6.4
Versa SASE technical support is praised for responsiveness and knowledge, though some desire faster escalation and specialized staffing.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
I work with a partner, not directly with the OEM, which makes getting technical support on call very challenging.
Assistant Vice President at icici lombard
I would rate Versa Unified Secure Access Service Edge (SASE) Platform's technical support around eight out of ten.
Senior Client Partner at NTT DATA
 

Scalability Issues

Sentiment score
8.2
Cisco Umbrella offers a scalable, adaptable, and efficient solution for various company sizes, simplifying user and site management.
Sentiment score
7.2
Versa Unified Secure Access provides scalable network solutions for diverse enterprises, supporting growth, flexibility, and extensive branch deployments.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
The scalability from a performance point of view is good, but from a commercial perspective, it is low.
Assistant Vice President at icici lombard
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is praised for its stability, reliability, minimal maintenance, and quick resolution of rare connectivity issues.
Sentiment score
7.3
Versa SASE is stable with few bugs; stability varies by hardware, and external factors often cause any issues.
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
 

Room For Improvement

Cisco Umbrella needs enhancements in reporting, integration, user-friendliness, protection, licensing, infrastructure, and support for an improved user experience.
Versa SASE Platform needs improved switch capabilities, UI, enhanced features, better support, and expanded resources for better market positioning.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
There should be more technical materials and certifications available to improve awareness and skills in the industry.
Assistant Vice President at icici lombard
Versa Unified Secure Access Service Edge (SASE) Platform could possibly be improved if they can integrate it with their own SD-WAN.
Senior Client Partner at NTT DATA
They could promote Versa Unified Secure Access Service Edge (SASE) Platform more because when we talk of SASE, it's Prisma that comes to the customer's mind, and if they can position it in a more aggressive manner, it will certainly help them.
Senior Client Partner at NTT DATA
 

Setup Cost

Cisco Umbrella's pricing is fair yet varies, offering value in security coverage with opportunities to bundle for discounts.
Versa SASE offers cost-effective pricing with integrated features, single-point contact, and reasonable renewal fees, benefiting enterprises long-term.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
The solution is very expensive, costing above one crore Indian rupees for our setup, which spans around twenty five branches.
Assistant Vice President at icici lombard
As a reseller, I see their pricing as competitive.
Senior Client Partner at NTT DATA
Pricing for Versa Unified Secure Access Service Edge (SASE) Platform is competitive.
Senior Client Partner at NTT DATA
 

Valuable Features

Cisco Umbrella offers DNS-based protection, ease of use, and integration, enhancing productivity, security compliance, and visibility across networks.
Versa’s SASE Platform enhances network performance and security with SD-WAN, advanced features, and ease of deployment.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
SD-WAN has further enhanced the aspect of security on the open internet link, which has helped my customers in protecting sensitive data.
Senior Client Partner at NTT DATA
The most valuable features of Versa Unified Secure Access Service Edge (SASE) are application prioritization, advanced routing features, and network gateway firewall capabilities.
Assistant Vice President at icici lombard
Versa Unified Secure Access Service Edge (SASE) Platform's features most valuable from the security perspective, wherein customers don't need to have multiple security devices, so one device can take care of SD-WAN capabilities as well as security features.
Senior Client Partner at NTT DATA
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Versa Unified Secure Access...
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
25
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (10th), WAN Edge (9th), Secure Access Service Edge (SASE) (14th)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 20.5%, down 25.2% compared to last year.
Versa Unified Secure Access Service Edge (SASE) Platform, on the other hand, focuses on Software Defined WAN (SD-WAN) Solutions, holds 5.3% mindshare, up 4.8% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella20.5%
Infoblox Advanced DNS Protection10.7%
Palo Alto Networks DNS Security8.1%
Other60.7%
Domain Name System (DNS) Security
Software Defined WAN (SD-WAN) Solutions Mindshare Distribution
ProductMindshare (%)
Versa Unified Secure Access Service Edge (SASE) Platform5.3%
Fortinet FortiGate12.3%
Cisco Catalyst SD-WAN10.1%
Other72.3%
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
AS
Senior Client Partner at NTT DATA
Has improved network performance and strengthened data protection with flexible multi-tenancy support
The most valuable feature I find in Versa Unified Secure Access Service Edge (SASE) Platform is multi-tenancy. This is part of the feature list when discussing its Zero Trust Network Access. It has benefited my customer's network performance. The underlay network has become very independent in the sense that we no longer need to position MPLS services. On the internet itself, we are able to give the best features as far as SD-WAN is concerned. Even in MPLS, it was end-to-end encryption itself, but SD-WAN has further enhanced the aspect of security on the open internet link, which has helped my customers in protecting sensitive data. The flexibility and application optimization is one feature which my customers have benefited from the most.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
885,728 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What needs improvement with Versa Titan?
So far, none of my customers have delved into much detail about Versa Unified Secure Access Service Edge (SASE) Platform's threat intelligence capabilities because it's more of a focus on manufactu...
What is your primary use case for Versa Titan?
I'm in sales, so I'm a seller for Versa Unified Secure Access Service Edge (SASE) Platform. I usually recommend Versa Unified Secure Access Service Edge (SASE) Platform for manufacturing and small ...
 

Also Known As

OpenDNS
Versa FlexVNF, FlexVNF, Versa Titan
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
CenturyLink, RCN Business, Colt Technology Services
Find out what your peers are saying about Cisco Umbrella vs. Versa Unified Secure Access Service Edge (SASE) Platform and other solutions. Updated: June 2025.
885,728 professionals have used our research since 2012.