Try our new research platform with insights from 80,000+ expert users

Cisco Umbrella vs Symantec Proxy comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (7th)
Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
122
Ranking in other categories
Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Symantec Proxy
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Cisco Umbrella is 15.8%, down from 19.4% compared to the previous year. The mindshare of Symantec Proxy is 1.9%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella15.8%
iboss2.4%
Symantec Proxy1.9%
Other79.9%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Emilio Montoya - PeerSpot reviewer
CTO at PROA
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
Ganesh Basappa - PeerSpot reviewer
Network Security Consultant at a financial services firm with 10,001+ employees
Granular control for web traffic with enhanced content inspection, but support needs improvement
There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Our primary use case for this product is DLP,"
"Technical support is pretty sharp and very responsive."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"We use Cisco Umbrella for DNS filtering and as a secure gateway."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"Cisco Umbrella is the first layer of security that protects me while surfing the net, identifying untrusted websites to prevent access."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
"It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
"The CPL code is the best feature of the solution."
"The security features provided by Symantec Proxy, such as granular controls for web traffic and caching, set it apart from other secure web gateways."
"The Symantec antivirus suite and the proxy component are the most valuable feature."
"Symantec Proxy’s technical support is very good."
"Global Intelligence Network is the best feature of the product."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"The most valuable feature is the caching."
 

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"File integrity monitoring would be very advantageous as an additional feature."
"The dashboards for local use could be better."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"The solution could be faster as the process is very slow."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"Cisco Umbrella should add some more documentation on proxies."
"We need to work on integration as it is very complex."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."
"Technical support is an area that requires some improvement."
"The platform's pricing needs improvement."
"There are performance issues with all of the proxies."
"The tool’s reporting features must be improved."
"Support services are lagging and not very responsive. I rate their support as five out of ten."
"The product needs improvement in support services, as they are lagging and not very responsive when we raise concerns or queries, especially in terms of significant impact."
"Symantec Proxy needs to include content management capabilities."
"The solution is quite complex."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"There are no hidden costs with Umbrella. Everything is included in the package."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"I rate the tool's pricing a five out of ten."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"The pricing was marvelous."
"There is a subscription cost."
"The tool is pretty expensive."
"Our cost was based on a three-year upfront CapEx contract."
"There is a license needed to use Symantec Proxy."
"The price is too expensive compared with that of another solution."
"It's expensive. Clients often go to other products."
"Symantec Proxy has different expiry dates and renewal dates, which is a problem, so Broadcom should improve the licensing renewal process for the solution."
"In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
"The product is highly priced. There are no additional costs apart from the standard licenses."
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
879,259 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
6%
Financial Services Firm
27%
Manufacturing Company
9%
Educational Organization
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Symantec Proxy?
We can address and rectify issues promptly, resulting in consistently positive outcomes.
What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Blue Coat Encrypted Traffic Management, ProxySG Appliance
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Jefferies
Find out what your peers are saying about Cisco Umbrella vs. Symantec Proxy and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.