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Cisco Umbrella vs McAfee Web Protection [EOL] vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

Sabbir Ahmed - PeerSpot reviewer
Blocks threats before they reach the user's device
Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability. The product can only shield a small area, making it less effective for larger spaces or multiple users. Additionally, strong winds can disrupt its functionality, and the opening and closing mechanism can be awkward in tight spaces.
VivekGupta7 - PeerSpot reviewer
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"The most valuable feature is that it secures our network against blacklisted or malicious websites."
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"Cisco Umbrella offers DNS layer security, a secure web gateway, and cloud access security broker functionality."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"Cisco is a very efficient and on-point solution that controls the whole network and settings on one page. We can monitor the entire network."
"I haven't found any issues related to latency or any other issue."
"It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"It has dependable anti-malware and intrusion prevention features all-in-one package."
"The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit."
"The stability has a good standard right now."
"The product is quite an effective firewall."
"The solution is not too expensive. It's affordable."
"Provides good accessibility and handles any overload very well."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"I would recommend Zscaler Internet Access due to its ease of use and deployment, with a user-friendly interface."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"Zscaler Internet Access's best feature is the granular policy controls."
"The protection is most valuable."
"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."
"Zscalar Internet Access is for Internet security, like an Internet security gateway. I like how it runs seamlessly in the background with a single sign-on. The controls you can have on devices for Internet security are good, and it doesn't impact speed wherever you're connected. Overall, I think it's very good so far."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
 

Cons

"It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."
"I would like for their support to be faster."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"Missing a real data leakage prevention solution."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"The pricing could be improved."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"We used a consultant to help us set it up. Unfortunately, he was not that good. They were out of McAfee people. He was a consultant and knew the product, but he was not a McAfee person. How they managed it and how they worked was not straightforward."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"The solution should be more proactive in regards to sending you updates."
"The solution could always use more security features. If it was more secure, it would be an even stronger product."
"Endpoints are lightweight agents, eating too much of the host resources."
"The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet."
"I'm not sure if the solution itself is cloud-based or not. If it isn't they really need to begin to develop that out a bit."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The OS capabilities and WSL support could be improved."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"The interface for administration could be better. They should upgrade the management portal."
"We'd like for them to include some sort of antivirus tool."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"There are some performance issues when we add on additional controls."
 

Pricing and Cost Advice

"The product is pricey compared to Cisco Firepower."
"The solution’s pricing is reasonable."
"The price could be lower."
"There is a subscription cost."
"Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."
"The pricing is great and very competitive with the rest of the market."
"The license number would be approximately $35,000."
"$150 Canadian per year."
"The pricing is cheaper than some of the other options that are available."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"It is a few pounds per user per month."
"If we need any extra features, the price will increase."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"The tool is moderately priced."
"Our monthly fee is around R3000."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Educational Organization
18%
Financial Services Firm
7%
Manufacturing Company
7%
No data available
Computer Software Company
15%
Educational Organization
14%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great f...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by se...
 

Also Known As

OpenDNS
McAfee Web Gateway, McAfee SaaS Web Protection
ZIA
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Sicredi
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Zscaler, iboss and others in Internet Security. Updated: May 2025.
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