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Cisco Umbrella vs McAfee Web Protection [EOL] vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
VivekGupta7 - PeerSpot reviewer
DGM at a financial services firm with 10,001+ employees
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Umbrella is a totally different solution; they are the first to come up with this idea of security and it's a totally new concept of security for everybody, for every time, real time, perfectionism."
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"The most valuable feature is that it secures our network against blacklisted or malicious websites."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"The agent that gets installed on the endpoints or on people's laptops and devices is a Cisco AnyConnect Umbrella module. It's one of the most impressive things because you are able to protect your users anywhere they are."
"Cisco Umbrella performed very well compared to Zscaler and other solutions."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"The product is quite an effective firewall."
"The product is very easy to implement, the process is straightforward with no complexities to speak of, and it's very quick to deploy so you can install it and have it up and running in ten minutes."
"Provides good accessibility and handles any overload very well."
"The LiveSafe version works very well and has a very small price."
"The most valuable is the blocking of blacklisted sites, a URL that is, either by intelligence or by McAfee, detected as a malicious site."
"The most valuable feature of this solution is that it protects against threats that are coming from the web."
"The solution does what it's meant to do."
"The most valuable feature is the ease in the configuration for security roles."
"The most valuable feature is the ability to drop packets."
"​After a proper implementation, the maintenance is very low.​"
"The main benefit that we have seen is performance improvements based on not having to backhaul traffic and getting cloud services closer to the user."
"Zscaler Internet Access's best feature is the granular policy controls."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The product's initial setup phase is a bit easy, as one doesn't need high technical expertise."
"In summary, this is a good product and I completely recommend it."
"From the top to bottom, Zscaler Internet Access is a great security product that protects my end users and remote users in the cloud."
 

Cons

"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."
"The solution is costly. It doesn't come cheap. The licensing also comes with additional costs for extra services (such as sandboxing feature, L3/L4 firewall, etc...)."
"In the way we are using the solution it would be good for us if they would do some simplification of the analytics. They need to improve this feature so they have analytics to show the content of the user activity."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything; however, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users."
"They need to improve analytics so they report on more of the specifics of user activity."
"The pricing is a bit high."
"We would like them to add more features to Cisco Umbrella."
"There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good."
"We need a better customer experience and more flexibility in the product."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"The solution could always use more security features. If it was more secure, it would be an even stronger product."
"The technical support is good, but it's always "I'll call you back", especially when there are no threats."
"The initial setup could be simplified, there is a learning curve during the implementation."
"Currently, the solution's interface is not that user-friendly."
"With the pricing structure that they currently have, it is only for big customers."
"The pricing is an issue. It is expensive if you have all of your users in the same location."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
 

Pricing and Cost Advice

"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."
"Pricing depends on the automation requirements of the organization."
"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
"The pricing is great and very competitive with the rest of the market."
"We did a good negotiation, and at the moment, its price is fine."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"Licensing fees are paid on a yearly basis."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"$150 Canadian per year."
"The pricing is cheaper than some of the other options that are available."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"The license number would be approximately $35,000."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"The price is competitive. It's not cheap and it's not expensive."
"The tool is moderately priced."
"Zscaler is transparent about its pricing model."
"The price of Zscaler Internet Access should improve, it is expensive."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
Marketing Services Firm
17%
Financial Services Firm
15%
Construction Company
12%
Performing Arts
12%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great f...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
What needs improvement with Zscaler Internet Access?
The admin UI and documentation for Zscaler Internet Access could be more intuitive for new users, specifically during...
 

Also Known As

OpenDNS
McAfee Web Gateway, McAfee SaaS Web Protection
ZIA
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Sicredi
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Zscaler, iboss and others in Internet Security. Updated: April 2026.
890,088 professionals have used our research since 2012.