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Cisco Secure Firewall vs Fortinet FortiOS vs Palo Alto Networks NG Firewalls comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate delivers cost efficiency, improved security, and management simplicity, leading to high user satisfaction and significant ROI.
Sentiment score
4.5
Cisco Secure Firewall offers cost-effective security through reliability, efficiency, and integration, yielding significant returns and long-term savings.
Sentiment score
6.3
Fortinet FortiOS offers cost-effective, scalable security, with competitive pricing and partnerships, enhancing ROI compared to top brands.
Sentiment score
6.9
Palo Alto Networks NG Firewalls offer ROI through cost savings, risk detection, efficiency, and improved security, justifying higher costs.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
There is always a return on investment because you find you invest heavily, but your environment is secure and then you are at rest; you do not need to panic.
Specialist Datacenter And Server at IHS Towers
The biggest return on investment when using Cisco Secure Firewall is that there's no waste in any infrastructure cost and licensing costs for us.
Assistant Vice President at PLDT Enterprise
From my point of view, the biggest return on investment when using Cisco Secure Firewall is the single pane of glass, which is a huge plus for us.
Network Engineer at a government with 10,001+ employees
Once it is deployed, I do not have to revisit or replace the hardware.
Network Administrator at a educational organization with 501-1,000 employees
The pricing of FortiOS is competitive and reasonable compared to other leading products such as Palo Alto and Check Point.
Senior Manager at ITX360 (Pvt) Ltd
Fortinet is strong in terms of cost and compatibility with other vendors.
Technology Consultant at 1ware
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Although the costs for Palo Alto Networks NG Firewalls are on the higher side compared to other vendors, the features and security capabilities justify the investment.
Network Security Engineer at Arrow PC Network Pvt Ltd
 

Customer Service

Sentiment score
6.5
Fortinet FortiGate's support is valued for responsiveness but needs improvement in consistency, speed, and technical competence.
Sentiment score
7.3
Cisco Secure Firewall's support is generally reliable and proficient, though some users report minor delays and inconsistencies.
Sentiment score
8.2
Fortinet FortiOS support is responsive and helpful but sometimes slow with complex issues, lacking top-tier vendor standards.
Sentiment score
7.0
Palo Alto Networks NG Firewalls support is generally efficient but experiences mixed reviews, with varying service levels and recent decline noted.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
I have to provide many logs, yet problems remain unresolved, often requiring workarounds rather than solutions.
VSO at a computer software company with 501-1,000 employees
I have been working with them on firewalls, wireless, switching, and routing, and the support is the best.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
They have expertise and provide solutions for the most difficult problems.
Network Security Administrator at a government with 501-1,000 employees
I would rate them nine or ten out of ten.
Technology Consultant at 1ware
Fortinet technical support is very responsive and helpful.
Senior Manager at ITX360 (Pvt) Ltd
Support engineers sometimes lack eagerness to assist with issues such as the memory problem.
Director, IT Infrastructure Department at Zemen Bank S.C.
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate offers excellent scalability with flexible deployment options, though hardware scalability may require planning or upgrades.
Sentiment score
6.7
Cisco Secure Firewall offers strong scalability and integration but has complex licensing and hardware needs for extreme scaling.
Sentiment score
8.2
Fortinet FortiOS is highly scalable, adapting to different organizations, supporting growth and global deployments, yet may need hardware upgrades.
Sentiment score
7.0
Palo Alto Networks NG Firewalls scale well, but hardware limitations and costs challenge smaller businesses; cloud solutions offer better scalability.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
When something happens in the device, the failover happens very quickly without any interruption.
Network Unit Head at a comms service provider with 501-1,000 employees
Cisco Secure Cloud now allows us to potentially take the management functions of Cisco Secure Firewall, move it into the cloud, and integrate it with other Cisco security products, managing everything from one single pane.
Senior Network Engineer at a insurance company with 5,001-10,000 employees
I rate the scalability as a number 10.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
When customers' networks grow and needs expand, we can easily switch between models to trade up devices.
Technology Consultant at 1ware
It allows for the expansion of users and devices without additional licensing costs.
Senior Manager at ITX360 (Pvt) Ltd
We have been using Fortinet for bandwidth shaping and many other bandwidth-related functions.
Associate Director IT Operations at Procento
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
They support scaling across different environments, allowing you to start with the smallest hardware model for branch offices and scale up to high-end appliances for data centers, such as the PA-700 series, which supports very high throughput.
Network Security Engineer at Arrow PC Network Pvt Ltd
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is a reliable, stable platform needing careful configuration to avoid occasional bugs during updates.
Sentiment score
7.7
Cisco Secure Firewall is praised for stability and reliability, though some users note past issues improved recently.
Sentiment score
7.8
Fortinet FortiOS is praised for stability, with minor issues usually tied to configurations or external factors, not the system.
Sentiment score
8.5
Palo Alto Networks NG Firewalls excels in stability, outperforming competitors like Cisco and Fortinet, with minimal performance issues reported.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
We have often encountered split-brain scenarios during failover processes and code upgrades, which have been persistent problems for us.
Senior Manager, Network Engineering at TTi Power Equipment
We work with a cluster with high availability, so if something goes wrong, we have it functioning.
Cisco Secure Firewall offers exceptional performance and stability.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
While the product is largely stable, it sometimes faces memory issues in specific versions like 11 OE, which can be disruptive.
Director, IT Infrastructure Department at Zemen Bank S.C.
There were no lags, there were no issues, and no hanging of the firewall.
Associate Director IT Operations at Procento
Stability is a seven out of ten because during version migrations, and sometimes with new versions, Fortinet is not as good.
Technology Consultant at 1ware
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Room For Improvement

Fortinet FortiGate users seek better integration, pricing, stability, security, support effectiveness, GUI ease, and documentation improvements.
Cisco Secure Firewall requires UI improvements, enhanced logging, better integration, simpler licensing, stable updates, and intuitive management tools.
Fortinet FortiOS requires improvements in VPN, pricing, compatibility, UI, security features, support, updates, deployment, and pricing consistency.
Palo Alto Networks NG Firewalls need enhancements in configuration, cost, management, usability, integration, reporting, support, and training for improved user satisfaction.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
My ongoing complaint for the last six years has been the lack of CLI functionality, which hinders my ability to work on the firewall, alongside concerns regarding deployment time.
Senior Manager, Network Engineering at TTi Power Equipment
The GUI is useless for me and frustrates me to a very high degree, which led me to switch to the CLI for configuration.
Network Engineer at a logistics company with 10,001+ employees
Firewall as a Service can scale to a very large extent because it is a cloud-based offering that can scale up to a very large number, which is not a problem.
Chief Technology Officer at Binary Global Limited
Fortinet FortiOS faces memory issues, which can lead to unexpected downtimes.
Director, IT Infrastructure Department at Zemen Bank S.C.
There should be more documentation on how to use the CLI or how to perform CLI versions of tasks that can be done through the GUI.
Network Administrator at a educational organization with 501-1,000 employees
Compared to other market leaders like Palo Alto and Check Point, FortiOS has many bugs in its initial releases.
Senior Manager at ITX360 (Pvt) Ltd
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
One of the main challenges we face is the high cost, especially for small to mid-sized businesses (SMBs), with licensing for features such as threat prevention, URL filtering, and WildFire being quite expensive.
Network Security Engineer at Arrow PC Network Pvt Ltd
 

Setup Cost

Fortinet FortiGate offers cost-effective, scalable solutions with competitive pricing, yet some users find advanced feature costs high.
Cisco Secure Firewall pricing is mixed, with discounts available, licensing complexity, and costs perceived as average to high.
Fortinet FortiOS is often pricey but justified by features, with agreements influencing costs, suitable for mid-size businesses.
Palo Alto Networks NG Firewalls are costly but valued for strong security, with complex licensing and multi-year contract discounts.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
It's good to have them, however, it costs us a lot.
It Administration at Dilcon Community School
It's considered a premium, but people pay that price for Cisco.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
There are a lot of in-place contracts for us that provide the benefit of discounts.
Solutions Architect at a manufacturing company with 501-1,000 employees
It is an affordable solution for us.
Technology Consultant at 1ware
Fortinet products are somewhat pricey, similar to Cisco equivalents, however, they have justified their price point.
Network Administrator at a educational organization with 501-1,000 employees
I am satisfied with the pricing, licensing, and setup costs of FortiOS, rating it nine out of ten compared to other familiar leading firewalls.
Senior Manager at ITX360 (Pvt) Ltd
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
 

Valuable Features

Fortinet FortiGate offers strong security, SD-WAN efficiency, and user-friendly management, valued for cost-effectiveness and integration with Fortinet products.
Cisco Secure Firewall offers robust security features, seamless integration, and enhanced remote access with VPN, DDoS protection, and centralized management.
Fortinet FortiOS is praised for UTM, user-friendly interface, robust security, excellent performance, cost-effectiveness, and seamless management.
Palo Alto Networks NG Firewalls provide comprehensive security with advanced features and integration for proactive threat defense and efficiency.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
What stands out positively about Cisco is their training and support, which has effectively prepared engineers to work with their products.
Senior Manager, Network Engineering at TTi Power Equipment
This is very important to my organization, as we work extensively with security because we are a bank, so we can keep the data safe.
Network Security Administrator at a government with 501-1,000 employees
Cisco Secure Firewall allows me to safeguard Layer 7 or Layer 3 and manage the security rules with the business needs of my organization.
It is user-friendly when it comes to turning on features, and it has been reliable and effective.
Network Administrator at a educational organization with 501-1,000 employees
The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs.
Senior Manager at ITX360 (Pvt) Ltd
The solution offers good threat intelligence, which is crucial for our customers' security purposes.
Technology Consultant at 1ware
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
 

Mindshare comparison

As of May 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 16.0%, down from 21.6% compared to the previous year. The mindshare of Cisco Secure Firewall is 7.6%, up from 5.9% compared to the previous year. The mindshare of Fortinet FortiOS is 1.1%, up from 1.0% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 5.1%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate16.0%
Cisco Secure Firewall7.6%
Palo Alto Networks NG Firewalls5.1%
Fortinet FortiOS1.1%
Other70.19999999999999%
Firewalls
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
Phil Shiflett - PeerSpot reviewer
Senior Manager, Network Engineering at TTi Power Equipment
Unified policies streamline network management but complex licensing requires attention
Cisco Secure Firewall has some growth opportunities in terms of visibility and control capabilities regarding managing encrypted traffic. It has the ability to analyze encrypted traffic, and there is potential for more integration with APIs and AI to enhance these capabilities. Cisco Secure Firewall needs improvement in deployment time and the capability to access the CLI during support calls. I often encounter issues when technical support uses a CLI that is not familiar to me while troubleshooting through the GUI. My ongoing complaint for the last six years has been the lack of CLI functionality, which hinders my ability to work on the firewall, alongside concerns regarding deployment time. For the next release, they should look at the features offered by competitors such as Fortinet, including the ability to perform packet capture directly from the interface. If they enhanced their troubleshooting efficiency related to packet capture for each specific rule, it would simplify the process significantly.
MS
Associate Director IT Operations at Procento
Single-pane management has simplified firewall control and has improved risk mitigation
I would not say that Fortinet FortiOS is not very scalable. Generally, what happens is that for enterprises, we hire consultants who do the capacity planning and sizing to determine what kind of firewalls to put in place. At the same time, it is not only the number of users; it also depends on the number of WAN links coming in and everything, because we have been using Fortinet for bandwidth shaping and many other bandwidth-related functions. They should improve their machine learning AI capabilities of Fortinet FortiOS because there is too much competition. Other players are also improving and making a lot of changes in their UI and overall operating system.
Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Advanced visibility has transformed security policies and provides proactive threat prevention
Palo Alto Networks NG Firewalls are powerful, but there are areas for improvement that could enhance their effectiveness, such as cost and licensing models. One of the main challenges we face is the high cost, especially for small to mid-sized businesses (SMBs), with licensing for features such as threat prevention, URL filtering, and WildFire being quite expensive. Additionally, centralized management with Panorama is a dependency for managing multiple firewalls, leading to added costs and complexity, and the built-in centralized management features could be made more user-friendly. Moreover, the learning curve associated with the initial setup and advanced configuration including NAT, decryption, and routing can be complex for new users, and enhancements in logging and reporting could also improve the user experience. There are a few more areas where improvements could streamline operations, such as optimizing commit times. Sometimes committing changes takes a noticeable amount of time, particularly for larger configurations, so a faster commit option would significantly help during urgent troubleshooting. Easier policy troubleshooting is necessary as well. Even though logs are detailed, finding the exact rule match and issue can still be time-consuming in complex environments, so having automated policy simulation and a recommendation tool would expedite troubleshooting. Additionally, better default templates and best practices for SMB data centers and branch offices would speed up deployment and reduce errors. Enhancing integration visibility through a unified dashboard would simplify monitoring, and improving the firmware upgrade process to allow for a more seamless zero downtime upgrade would also enhance operations, as upgrades are stable but typically require careful planning and downtime.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
7%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
7%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise129
Large Enterprise232
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise13
Large Enterprise23
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise56
Large Enterprise85
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
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What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Which is better - Fortinet FortiGate or Cisco ASA Firewall?
One of our favorite things about Fortinet Fortigate is that you can deploy on the cloud or on premises. Fortinet Fort...
How does Cisco's ASA firewall compare with the Firepower NGFW?
It is easy to integrate Cisco ASA with other Cisco products and also other NAC solutions. When you understand the Cis...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
What is your experience regarding pricing and costs for Fortinet FortiOS?
I rate the pricing for FortiOS as eight or nine out of ten. It is an affordable solution for us.
What needs improvement with Fortinet FortiOS?
I would not say that Fortinet FortiOS is not very scalable. Generally, what happens is that for enterprises, we hire ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What is your experience regarding pricing and costs for Palo Alto Networks NG Firewalls?
The pricing cost for Palo Alto Networks NG Firewalls depends on the models and requirements, such as the throughput I...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Cisco Adaptive Security Appliance (ASA) Firewall, Cisco ASA NGFW, Adaptive Security Appliance, Cisco Sourcefire Firewalls, Cisco ASAv, Cisco Firepower NGFW Firewall, Cisco Secure Firewall ASA Virtual - BYOL
No data available
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, Rio Olympics, The French Laundry, Rackspace, and City of Tomorrow.
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Fortinet, Netgate, Sophos and others in Firewalls. Updated: April 2026.
895,151 professionals have used our research since 2012.