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Fortinet FortiOS vs Fortinet FortiWeb comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
8.0
Fortinet FortiOS offers competitive pricing, easy scalability, and reliable security, resulting in solid ROI and reduced upgrade costs.
Sentiment score
6.5
Fortinet FortiWeb offers cost-effective security, reducing expenses by up to 80%, enhancing reliability, and mitigating cyber threats.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Once it is deployed, I do not have to revisit or replace the hardware.
Network Administrator at a educational organization with 501-1,000 employees
The pricing of FortiOS is competitive and reasonable compared to other leading products such as Palo Alto and Check Point.
Senior Manager at ITX360 (Pvt) Ltd
Fortinet is strong in terms of cost and compatibility with other vendors.
Technology Consultant at 1ware
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
7.8
Fortinet FortiOS support is helpful but inconsistent, with quick basic solutions, delays on complex issues, and documentation needing improvement.
Sentiment score
6.6
Fortinet FortiWeb's support is responsive and competent, though users note room for improvement in expertise and response times.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
I would rate them nine or ten out of ten.
Technology Consultant at 1ware
Fortinet technical support is very responsive and helpful.
Senior Manager at ITX360 (Pvt) Ltd
Support engineers sometimes lack eagerness to assist with issues such as the memory problem.
Director, IT Infrastructure Department at Zemen Bank S.C.
Their support is truly exceptional when I compare it with similar large-sized companies.
Global Channel Alliances Lead at a tech vendor with 10,001+ employees
The expertise of engineers varies across different time zones, affecting the effectiveness of the support provided, especially during our daytime.
Chief Technology Officer at Future Point Technologies
The back-end development team is available, and if any issue arises, they will help us immediately by providing solutions when contacted.
Technical Support Engineer at Intimesolutions
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
8.6
Fortinet FortiOS offers scalable solutions for varying business sizes, though some hardware upgrades may be needed for expansion.
Sentiment score
7.1
Fortinet FortiWeb is scalable but limited in hardware upgrades; virtual machines offer more adaptability for various needs.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
When customers' networks grow and needs expand, we can easily switch between models to trade up devices.
Technology Consultant at 1ware
It allows for the expansion of users and devices without additional licensing costs.
Senior Manager at ITX360 (Pvt) Ltd
Fortinet FortiOS is scalable, allowing the addition of users and firewalls as required.
Director, IT Infrastructure Department at Zemen Bank S.C.
You can add additional boxes that combine together to achieve a bigger throughput for investigation and research.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
7.5
Fortinet FortiOS is stable and reliable, outperforming alternatives, with any issues mainly due to configuration challenges.
Sentiment score
7.9
Fortinet FortiWeb is generally reliable, with minimal stability issues, although some users face occasional configuration or version challenges.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
While the product is largely stable, it sometimes faces memory issues in specific versions like 11 OE, which can be disruptive.
Director, IT Infrastructure Department at Zemen Bank S.C.
Stability is a seven out of ten because during version migrations, and sometimes with new versions, Fortinet is not as good.
Technology Consultant at 1ware
I would rate the stability of FortiOS as an eight out of ten.
Senior Manager at ITX360 (Pvt) Ltd
We have not faced any significant issues during deployments.
Chief Technology Officer at Future Point Technologies
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
Fortinet FortiOS users want improved usability, better management, enhanced security features, and more efficient support, especially for 60D models.
Fortinet FortiWeb needs improvements in upgrades, support, threat intelligence, user interface, cloud integration, reporting, stability, and load balancing.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Senior IT specialist at SAUDIA ALIRLINES
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
Fortinet FortiOS faces memory issues, which can lead to unexpected downtimes.
Director, IT Infrastructure Department at Zemen Bank S.C.
There should be more documentation on how to use the CLI or how to perform CLI versions of tasks that can be done through the GUI.
Network Administrator at a educational organization with 501-1,000 employees
Compared to other market leaders like Palo Alto and Check Point, FortiOS has many bugs in its initial releases.
Senior Manager at ITX360 (Pvt) Ltd
If the GUI includes notifications and improved logging capabilities that allow us to see traffic and store logs for six months, that would be very helpful.
Technical Support Engineer at Intimesolutions
Fine-tuning is a room for improvement in Fortinet FortiWeb.
Joint Director at PAA
After the customer submits a specific question and requests troubleshooting help from Fortinet support, it takes at least three to five days to provide a proper answer.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
Fortinet FortiOS pricing is moderate and scalable, with renewal costs potentially high despite competitive initial bundling offers.
Fortinet FortiWeb provides flexible pricing and licensing, appealing to enterprises for cost-effectiveness despite some users noting variable costs.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
It is an affordable solution for us.
Technology Consultant at 1ware
Fortinet products are somewhat pricey, similar to Cisco equivalents, however, they have justified their price point.
Network Administrator at a educational organization with 501-1,000 employees
I am satisfied with the pricing, licensing, and setup costs of FortiOS, rating it nine out of ten compared to other familiar leading firewalls.
Senior Manager at ITX360 (Pvt) Ltd
For VM machines, the price increases based on CPU configurations of 2, 4, or 8 CPUs.
Presales Engineer at SAUDI PARAMOUNT COMPUTER SYSTEMS
Most security products charge less at the time of purchase because of competition, but when we go to renewals, the prices become very high.
Joint Director at PAA
Fortinet FortiWeb is cost-effective compared to solutions like F5.
Chief Technology Officer at Future Point Technologies
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
Fortinet FortiOS offers ease of use, robust security features, scalability, and cost-effectiveness, ideal for large-scale deployments.
Fortinet FortiWeb provides advanced security features and seamless integration, offering cost-effective, robust protection and easy deployment for enterprises.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
It is user-friendly when it comes to turning on features, and it has been reliable and effective.
Network Administrator at a educational organization with 501-1,000 employees
The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs.
Senior Manager at ITX360 (Pvt) Ltd
The solution offers good threat intelligence, which is crucial for our customers' security purposes.
Technology Consultant at 1ware
Fortinet FortiWeb has positively impacted my organization because most of our servers and applications are secure from hackers and other security threats.
Joint Director at PAA
Fortinet's pricing is way more competitive than Cisco or Palo Alto.
Global Channel Alliances Lead at a tech vendor with 10,001+ employees
The machine learning-based threat detection is significant, as it uses a learning method that eases the configuration burden, making it very useful.
Chief Technology Officer at Future Point Technologies
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Fortinet FortiOS
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
81
Ranking in other categories
Firewalls (22nd)
Fortinet FortiWeb
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Web Application Firewall (WAF) (1st)
 

Mindshare comparison

Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiOS1.2%
Fortinet FortiGate19.1%
OPNsense11.5%
Other68.2%
Firewalls
Web Application Firewall (WAF) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiWeb8.2%
F5 Advanced WAF8.0%
Imperva Application Security Platform7.5%
Other76.3%
Web Application Firewall (WAF)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
MB
Director, IT Infrastructure Department at Zemen Bank S.C.
Seamless upgrades ensure uninterrupted service
In some specific products, Fortinet FortiOS faces memory issues, which can lead to unexpected downtimes. This is particularly true for a version like 11 OE, which has a problem at the software level concerning memory, causing it to get stuck in production. Support quality and eagerness to resolve issues, such as the memory issues, could improve.
HameedAhmed - PeerSpot reviewer
Joint Director at PAA
Security threats have been reduced through seamless deployment and strong integration with other tools
I have used Fortinet FortiWeb's integration features. We have easily integrated all of the applications with the product. Most of the applications we are using are in-house built. My technical team is looking after the best features. I have not used it extensively for maybe two and a half years. I have been involved in the installation, but I am not actually using the product. I work with it from time to time but not extensively. I would assess Fortinet FortiWeb's adaptive machine learning and artificial intelligence as having new patches installed regarding artificial intelligence, but when we bought it, I think the learning feature was there. Now they have installed artificial intelligence features through patches. We have a complete portfolio of Fortinet in our organization, including FortiMail, Fortinet FortiWeb, and FortiGate, along with multi-factor authentication. All of the products are from Fortinet. Fortinet tools integrate with each other and work in conjunction. I think Fortinet FortiWeb has helped us meet regulatory compliance because we are not a regulatory organization, but our sister organization is regulatory. We have regulatory compliance with the International Civil Aviation Authority, whose audit teams have checked our data center and these security products, and they are satisfied with us. The question about leveraging Fortinet FortiWeb's automated policy management does not pertain to my domain because I am not so technical, but I am in a management role now. My engineer is more technical than me. I would rate this product an eight point five out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
9%
Government
7%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise132
Large Enterprise188
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise13
Large Enterprise23
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise27
Large Enterprise36
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
What do you like most about Fortinet FortiOS?
The SSL VPN is fee for use is most attractive.
What is your experience regarding pricing and costs for Fortinet FortiOS?
I rate the pricing for FortiOS as eight or nine out of ten. It is an affordable solution for us.
What do you like most about Fortinet FortiWeb?
The WAF profiles has been effective at mitigating web-based threats.
What is your experience regarding pricing and costs for Fortinet FortiWeb?
The pricing for Fortinet FortiWeb varies with different models having different prices. It depends on the requirement...
What needs improvement with Fortinet FortiWeb?
There is room for improvement in Fortinet FortiWeb. The team was only from FortiGate itself. They are making new firm...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
FortiWeb Web Application Firewall (WAF)
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Lush, Barnabas Health, Options, Riverside Healthcare, Hillsbourough County Schools, Columbia Public Schools, Schiller AG
Find out what your peers are saying about Fortinet, Netgate, OPNsense and others in Firewalls. Updated: December 2025.
879,259 professionals have used our research since 2012.