Try our new research platform with insights from 80,000+ expert users

Cisco Secure Endpoint vs Symantec Endpoint Encryption comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
Sentiment score
8.0
Symantec Endpoint Encryption boosts security, improves productivity, integrates easily, meets user needs, and delivers significant ROI despite no direct revenue.
 

Customer Service

Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
Sentiment score
5.3
Symantec Endpoint Encryption's customer service experiences mixed reviews, with responsive support contrasted by delays and regional service inconsistencies.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
I would rate the technical support from Symantec as nine out of ten.
 

Scalability Issues

Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
Sentiment score
7.3
Symantec Endpoint Encryption is praised for scalability and efficient management, despite some hardware compatibility issues, by various users.
Cisco Secure Endpoint is definitely scalable.
 

Stability Issues

Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
Sentiment score
7.7
Symantec Endpoint Encryption is stable and reliable, with minor performance issues and mixed user ratings from seven to ten.
We have not encountered any problems.
I have been using Symantec Endpoint Encryption for many years, and I find it to be a reliable solution.
 

Room For Improvement

Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
Symantec Endpoint Encryption needs better integration, support, interface, and pricing to improve competitiveness and user satisfaction.
The forensic capabilities need enhancement, especially for deep forensic data collection.
Support can sometimes be a problem, although not always.
 

Setup Cost

Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
Symantec Endpoint Encryption's pricing is higher than alternatives, influenced by various factors, and is considered competitive for large deployments.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
 

Valuable Features

Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
Symantec Endpoint Encryption is praised for strong encryption, management, scalability, seamless integration, ease of use, and effective data protection.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
It provides an easy-to-install dashboard that gives a clear understanding of the organization's status regarding encryption and other features.
 

Categories and Ranking

Cisco Secure Endpoint
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), Endpoint Detection and Response (EDR) (13th), Cisco Security Portfolio (5th)
Symantec Endpoint Encryption
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
37
Ranking in other categories
Endpoint Encryption (4th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. Cisco Secure Endpoint is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.5%, down 1.8% compared to last year.
Symantec Endpoint Encryption, on the other hand, focuses on Endpoint Encryption, holds 9.2% mindshare, down 10.4% since last year.
Endpoint Protection Platform (EPP)
Endpoint Encryption
 

Featured Reviews

Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.
Bharath Kumar Gajula - PeerSpot reviewer
Robust data protection with user-friendly deployment, competitive pricing, and comprehensive features like customizable alerts and effective detection capabilities but needs GUI improvements
The stability is relatively good. Occasionally, certain clients may experience disconnection from the management servers, requiring a manual process to rectify. Even in instances where the link is severed, restoring client connectivity can be challenging, sometimes necessitating the uninstallation and reinstallation of the software. Additionally, when clients go out of sync, we do not receive alerts, indicating an area for potential improvement. I would rate it seven out of ten.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
851,371 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
How does Microsoft BitLocker compare with Symantec Endpoint Encryption?
Microsoft BitLocker is very intuitive and easy to maintain. It is basically the global standard solution for drive encryption and it successfully fulfills regulatory needs in terms of data protecti...
What do you like most about Symantec Endpoint Encryption?
Antivirus, URL filtering, and firewall protection are the most effective features for data protection.
What is your experience regarding pricing and costs for Symantec Endpoint Encryption?
I am not sure about the pricing and licensing cost of Symantec Endpoint Encryption.
 

Also Known As

Cisco AMP for Endpoints
Symantec Drive Encryption
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Citrix Systems Inc., City of Lansing, Commercial & Industrial Property, France T_l_visions, Fujian Mobile Co. Ltd., Group Lotus plc, Hall Booth Smith & Slover, P.C. (HBSS), Portugal Telecom, PostFinance, Public Pension Agency
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: April 2025.
851,371 professionals have used our research since 2012.