We performed a comparison between Cisco Secure Email and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"There are several features that I consider valuable."
"Does a thorough job of examining email and URLs for malicious content."
"The good part is that you don't have to configure it, which is very convenient."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The product's scalability is good."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"ATP has been the most valuable in improving our email security posture."
"The advanced phishing protection and the integration with the awareness tool that Cisco has embedded into the solution to bring awareness to the customers about the dangers of phishing attacks and other things that come from email are the most valuable features."
"I can customize the configuration and policies."
"I like that Trend Micro ScanMail is very effective and quite strong."
"What I like the most about Trend Micro ScanMail is its easiness."
"The analysis part is good."
"Its integration with mail platforms is valuable."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The custom alerts have to improve a lot."
"Microsoft Defender for Office 365 should be more proactive."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"We need to be able to whitelist data at the backend."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"There are some concerns in the way the architecture is set up, making it an area where improvements are required."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The tool's pricing can be improved."
"In future releases, I would like to see two main improvements come to mind. First, the current solution requires maintaining two separate operating systems for FTD, which can be cumbersome. I'd love to see a single operating system for the FTD box."
"The scalability must be improved."
"We cannot manage multiple devices from a single UI."
"The user interface could be updated."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The sandboxing part can be improved."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Trend Micro ScanMail is ranked 27th in Anti-Malware Tools with 5 reviews. Cisco Secure Email is rated 8.4, while Trend Micro ScanMail is rated 6.6. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Trend Micro ScanMail writes "Integrates well with mail platforms, but the UI is pretty old-fashioned". Cisco Secure Email is most compared with Microsoft Exchange Online Protection (EOP), Trellix Collaboration Security, Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Microsoft Defender for Endpoint, Fortinet FortiMail and CrowdStrike Falcon.
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