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Trend Micro Email Security vs Trend Micro ScanMail comparison

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Featured Review
Buyer's Guide
Email Security
July 2022
Find out what your peers are saying about Proofpoint, Cisco, Microsoft and others in Email Security. Updated: July 2022.
622,949 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."

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"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution.""Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security.""The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient.""The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."

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"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem.""I like that Trend Micro ScanMail is very effective and quite strong."

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Cons
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."

More Cisco Secure Email Cons →

"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring.""There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro.""The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration.""There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."

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"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it.""ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

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Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "The cost is about $6,000 for 300 users for one year."
  • "The price of Trend Micro Email Security is annual. There are no additional fees."
  • More Trend Micro Email Security Pricing and Cost Advice →

  • "Its price is okay. It is not too high."
  • "It's a yearly subscription, but the price could be better."
  • More Trend Micro ScanMail Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Email Security solutions are best for your needs.
    622,949 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a… more »
    Top Answer:The solutions manufacturer tries to upgrade the customer to move from on-premises to the cloud. They plan to replace… more »
    Top Answer:I like that Trend Micro ScanMail is very effective and quite strong.
    Top Answer:It's a yearly subscription, but the price could be better.
    Top Answer:The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It… more »
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    ScanMail
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Stop more attacks with a cross-generational blend of threat techniques.

    More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

    ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

    Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

    Offer
    Learn more about Cisco Secure Email
    Learn more about Trend Micro Email Security
    Learn more about Trend Micro ScanMail
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
    L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company21%
    Government7%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Comms Service Provider27%
    Computer Software Company20%
    Government7%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Comms Service Provider21%
    Computer Software Company15%
    Government11%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise18%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise20%
    Large Enterprise60%
    Buyer's Guide
    Email Security
    July 2022
    Find out what your peers are saying about Proofpoint, Cisco, Microsoft and others in Email Security. Updated: July 2022.
    622,949 professionals have used our research since 2012.

    Trend Micro Email Security is ranked 18th in Email Security with 4 reviews while Trend Micro ScanMail is ranked 16th in Anti-Malware Tools with 2 reviews. Trend Micro Email Security is rated 8.4, while Trend Micro ScanMail is rated 6.0. The top reviewer of Trend Micro Email Security writes "Easily configurable solution suitable for small to medium businesses". On the other hand, the top reviewer of Trend Micro ScanMail writes "Works fine and can handle a high volume of emails, but the management console and the report engine are old-fashioned". Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Barracuda Email Security Gateway, Proofpoint Email Protection, Fortinet FortiMail and Microsoft Exchange Online Protection, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection, Proofpoint Email Protection, Proofpoint Targeted Attack Protection, Fortinet FortiMail and Symantec Messaging Gateway.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.