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Trend Micro Email Security [EOL] vs Trend Micro ScanMail [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (13th), Data Loss Prevention (DLP) (20th), Cloud Access Security Brokers (CASB) (12th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (12th), Access Management (11th), Bot Management (3rd), ZTNA as a Service (9th), ZTNA (4th), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Trend Micro Email Security ...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
AsadAli - PeerSpot reviewer
SOC Team Lead at a security firm with 51-200 employees
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.
Sabbir Rubayat - PeerSpot reviewer
Sr. Manager (Technology) at Contessabd
Has struggled with poor documentation and limited tuning options but supports basic protection needs
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be honest, it's not that effective. Their Threat Scan Engine has features that don't work properly; they have features that really don't work properly. Their solution provides writing style verification, but this solution comes with false positives 60% of the time. There is no way from their portal to fix it; you can either turn it off or turn it on. The solution has many bugs. I will recommend Microsoft first for replacing Trend Micro ScanMail, then Barracuda, but the problem with Barracuda is that for impersonation solutions, it doesn't work well. There are many features, but you cannot tune the product. Being able to tune a product is really important; such as adjusting settings to be aggressive, minimal, or to exclude certain things. These are the most important considerations when purchasing a product. When impersonation is needed, but there are false positives, there should be an option to tune the product. Barracuda and Trend Micro Deep Security lack this feature, which is pathetic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloudflare One has assisted in securing my remote workforce through a SASE solution with Cloudflare One and the Workers part, although I am not currently using the Workers component."
"It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it."
"The simplicity of the solution is its valuable features as almost no effort was needed to learn the configurations. It is also one of the cheapest firewalls available in this category."
"Cloudflare, in my opinion, was easy to implement."
"The capabilities of the software are strong enough for me to do what it's supposed to do. For me, we don't need to do a lot of configuration on our site. We just enable it and monitor it."
"Using Cloudflare One makes my work quite easy because for DDoS protection, all I need to do is understand the OSI model and click; it makes it easier than trying to write a command line or use a Linux command."
"It's a perfect solution from my perspective; it's easy to understand and easy to configure."
"What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"We were able to reduce the time by 30% in terms of detection and response around 40%."
"The email and the signature based protection is the most valuable feature."
"The performance is great, function checks for reputation, vaccine, and email systems are better than what is offered by other products, and the interface is really good."
"The technical support is good."
"Trend Micro ScanMail is scalable at different levels."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"The pricing of Trend Micro ScanMail is average, which is fine."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
 

Cons

"The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"Our customers no longer use Cloudflare because its service is subpar."
"The tool should provide on-premise versions. Currently, all versions are cloud-based."
"Operating and tuning the product is difficult."
"They don't have a person to provide support for customers using the solution under their free plan."
"Our customers no longer use Cloudflare because its service is subpar."
"The initial onboarding was causing us some confusion."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"Sometimes malicious email gets past the email gateway."
"There is room for improvement in mobile device management. The company also needs to work on pricing because it is quite costly compared to other products."
"One improvement for Trend Micro Email Security would be addressing services that sometimes stop during updates from the internet."
"In terms of improvement, reducing false positives would improve the system."
"The company also needs to work on pricing because it is quite costly compared to other products."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"The enterprise security feature needs improvement."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
 

Pricing and Cost Advice

"The prices are slightly expensive."
"The solution is not that expensive."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The solution's pricing lacks transparency."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"Cloudflare Zero Trust Platform's pricing is good."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The cost is about $6,000 for 300 users for one year."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"It's a VPN solution. Trend Micro is reasonably priced."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The tool must improve its pricing."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"Its price is okay. It is not too high."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Construction Company
20%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
6%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
11%
Comms Service Provider
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise8
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning m...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a soluti...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their p...
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor....
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experien...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
No data available
ScanMail
 

Overview

 

Sample Customers

23andMe
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: May 2026.
895,151 professionals have used our research since 2012.