Trend Micro Email Security vs Trend Micro ScanMail comparison

The compared Trend Micro Email Security and Trend Micro ScanMail solutions aren't in the same category. Trend Micro Email Security is ranked #8 in Email Security , with an average rating of 8.1, and holds a 2.6% mindshare in the category. Trend Micro ScanMail is ranked #19 in Anti-Malware Tools , with an average rating of 9.0, and holds a 0.7% mindshare. Additionally, 91% of Trend Micro Email Security users are willing to recommend the solution, compared to 75% of Trend Micro ScanMail users who would recommend it.

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Executive Summary

We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Proofpoint, Cisco and others in Email Security.

To learn more, read our detailed Email Security Report (Updated: June 2025).

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Email Security

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

Email Security

Anti-Malware Tools

Featured Reviews

Tolu Omolaja

Head of Department of Network Communications at Eko electricity

Great URL scanning and attachment scanning, but I would like more proactive threat analysis

The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.

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Nadeem Syed

CEO at Haniya Technologies

Offers comprehensive security, easy integration, and good support

It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

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Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The DLP feature of Microsoft Defender for Office 365 is valuable, and we also use the DLP feature for email real-time detection."

"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."

"The email protection is excellent, especially in terms of anti-phishing policies."

"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."

"Defender helps us prioritize threats across our organization."

"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."

"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."

"The most valuable aspect of Microsoft Defender for Office 365 is its ability to protect us from malware."

More Microsoft Defender for Office 365 pros

"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."

"The most valuable features of the solution are spam protection and email continuity."

"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."

"The most valuable feature of Trend Micro Email Security is effective phishing prevention."

"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."

"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."

"The solution's initial setup process was easy since it was deployed on the cloud."

"Trend Micro Email Security’s most valuable feature is spam filtering."

More Trend Micro Email Security pros

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"The analysis part is good."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"Its integration with mail platforms is valuable."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"What I like the most about Trend Micro ScanMail is its easiness."

"I like that Trend Micro ScanMail is very effective and quite strong."

Cons

"The changes to customer service, specifically the new model for support agreements, are not favorable."

"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."

"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."

"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."

"Configuration at the mid-level could be improved for the support team."

"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."

"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."

"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."

More Microsoft Defender for Office 365 cons

"In terms of improvement, reducing false positives would improve the system."

"Trend Micro Email Security can improve on scam detection. It could use AI in this area."

"There needs to be more documentation for the product."

"The tool's dashboard is old."

"The enterprise security feature needs improvement."

"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."

"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."

"The solution's configuration policy should be easier."

More Trend Micro Email Security cons

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"The sandboxing part can be improved."

Pricing and Cost Advice

"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."

"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."

"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."

"From the pricing point of view, like any other product in the market, there is scope for negotiation."

"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."

"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."

"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."

"I know that the product is incredibly expensive."

More Microsoft Defender for Office 365 pricing and cost advice

"The tool must improve its pricing."

"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."

"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."

"The solution is inexpensive so we recommend it to small to mid-sized businesses."

"The cost is about $6,000 for 300 users for one year."

"The price of Trend Micro Email Security is more than Sophos' similar solution."

"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."

"It's a VPN solution. Trend Micro is reasonably priced."

More Trend Micro Email Security pricing and cost advice

"Its price is okay. It is not too high."

"It's a yearly subscription, but the price could be better."

"It is an expensive solution. I rate the pricing a seven out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

16%

Financial Services Firm

11%

Comms Service Provider

Insurance Company

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

See all answers

What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

Microsoft is quite affordable with a lot of features available for any size organization.

See all answers

What needs improvement with Microsoft Defender for Office 365?

Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

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What needs improvement with Trend Micro Email Security?

There is room for improvement in mobile device management. The company also needs to work on pricing because it is qu...

See all answers

What advice do you have for others considering Trend Micro Email Security?

I would definitely recommend it. Trend Micro is better than any of its competitors. I would rate it a nine out of ten...

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What do you like most about Trend Micro ScanMail?

What I like the most about Trend Micro ScanMail is its easiness.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are m...

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What needs improvement with Trend Micro ScanMail?

I believe there is room for improvement in better signatures, better reporting features, and more insight into the sp...

See all answers

Comparisons

Proofpoint Email Protection vs Microsoft Defender for Office 365

Compared 13% of the time

Check Point Harmony Email & Collaboration vs Microsoft Defender for Office 365

Compared 7% of the time

Barracuda Email Protection vs Microsoft Defender for Office 365

Compared 5% of the time

Mimecast Email Security vs Microsoft Defender for Office 365

Compared 5% of the time

Cisco Secure Email vs Microsoft Defender for Office 365

Compared 4% of the time

More Microsoft Defender for Office 365 Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 11% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 9% of the time

Proofpoint Email Protection vs Trend Micro Email Security

Compared 9% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 7% of the time

Mimecast Email Security vs Trend Micro Email Security

Compared 4% of the time

More Trend Micro Email Security Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 32% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 15% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 12% of the time

Cisco Secure Email vs Trend Micro ScanMail

Compared 10% of the time

Barracuda Email Security Gateway vs Trend Micro ScanMail

Compared 8% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

Microsoft Defender for Office 365

May 2025

Microsoft Defender for Office 365 report

Download Microsoft Defender for Office 365 product report

Buyer's Guide

Trend Micro Email Security

May 2025

Download Trend Micro Email Security product report

Buyer's Guide

Anti-Malware Tools

January 2025

Download Trend Micro ScanMail product report

Also Known As

MS Defender for Office 365

No data available

ScanMail

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Microsoft

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Find out what your peers are saying about Microsoft, Proofpoint, Cisco and others in Email Security. Updated: June 2025.

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