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Trend Micro Email Security [EOL] vs Trend Micro ScanMail [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (15th), Data Loss Prevention (DLP) (21st), Cloud Access Security Brokers (CASB) (11th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (12th), Bot Management (3rd), ZTNA as a Service (8th), ZTNA (3rd), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Trend Micro Email Security ...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
AsadAli - PeerSpot reviewer
SOC Team Lead at a security firm with 51-200 employees
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.
Sabbir Rubayat - PeerSpot reviewer
Sr. Manager (Technology) at Contessabd
Has struggled with poor documentation and limited tuning options but supports basic protection needs
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be honest, it's not that effective. Their Threat Scan Engine has features that don't work properly; they have features that really don't work properly. Their solution provides writing style verification, but this solution comes with false positives 60% of the time. There is no way from their portal to fix it; you can either turn it off or turn it on. The solution has many bugs. I will recommend Microsoft first for replacing Trend Micro ScanMail, then Barracuda, but the problem with Barracuda is that for impersonation solutions, it doesn't work well. There are many features, but you cannot tune the product. Being able to tune a product is really important; such as adjusting settings to be aggressive, minimal, or to exclude certain things. These are the most important considerations when purchasing a product. When impersonation is needed, but there are false positives, there should be an option to tune the product. Barracuda and Trend Micro Deep Security lack this feature, which is pathetic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm very satisfied with the environment and the dashboard."
"Using Cloudflare One makes my work quite easy because for DDoS protection, all I need to do is understand the OSI model and click; it makes it easier than trying to write a command line or use a Linux command."
"Cloudflare DDoS is better than its competitors for its security, deployment, and scalability."
"The blocking feature is very good."
"Cloudflare, in my opinion, was easy to implement."
"It will take the blow rather than our applications should an attack occur."
"Cloudflare DDoS mitigates DDoS attacks."
"Clover is the best product globally."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The solution's initial setup process was easy since it was deployed on the cloud."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"It does a good job of ensuring users are not compromised via email."
"I have experience with Trend Micro Email Security product and I can believe Trend Micro Email Security is excellent and scores very well; it is better in comparison to Microsoft Windows Defender or Microsoft Office 365."
"Trend Micro is better than any of its competitors."
"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"What I like the most about Trend Micro ScanMail is its easiness."
"The pricing of Trend Micro ScanMail is average, which is fine."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The analysis part is good."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
 

Cons

"The initial onboarding was causing us some confusion."
"They don't have a person to provide support for customers using the solution under their free plan."
"Lacks a VPN feature to provide a secure connection to the data center."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"Our subscription plan for the solution has a limitation of bot signatures."
"The software has automated alerts, but the automated alerts are not available in the mobile app."
"Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions."
"Feedback could be enhanced."
"It is a bit expensive than the market price."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"What I dislike is that I cannot change the spam score. The only changes available are low, very low, and high."
"The solution's configuration policy should be easier."
"Trend Micro Email Security can improve on scam detection. It could use AI in this area."
"Trend Micro Email Security has integrated AI features recently, but the more the learning of their AI engines will yield much better results."
"Sometimes malicious email gets past the email gateway."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
 

Pricing and Cost Advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The solution's pricing lacks transparency."
"The prices are slightly expensive."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"Cloudflare Zero Trust Platform's pricing is good."
"The solution is not that expensive."
"The solution's pricing is very optimum, given its quality, features, and stability."
"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"It's a VPN solution. Trend Micro is reasonably priced."
"The cost is about $6,000 for 300 users for one year."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"The tool must improve its pricing."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Government
7%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise10
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise8
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning m...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a soluti...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their p...
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor....
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experien...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
No data available
ScanMail
 

Overview

 

Sample Customers

23andMe
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: February 2026.
883,089 professionals have used our research since 2012.