Trend Micro Email Security vs Trend Micro ScanMail comparison

The compared Trend Micro Email Security and Trend Micro ScanMail solutions aren't in the same category. Trend Micro Email Security is ranked #8 in Email Security , with an average rating of 8.6, and holds a 1.8% mindshare in the category. Trend Micro ScanMail is ranked #19 in Anti-Malware Tools , with an average rating of 9.0, and holds a 0.7% mindshare. Additionally, 93% of Trend Micro Email Security users are willing to recommend the solution, compared to 75% of Trend Micro ScanMail users who would recommend it.

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Executive Summary

We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Proofpoint, Check Point Software Technologies and others in Email Security.

To learn more, read our detailed Email Security Report (Updated: February 2026).

Buyer's Guide

Email Security

February 2026

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Helped 882,744 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cloudflare One

Mindshare comparison

Email Security Market Share Distribution
Product	Market Share (%)
Trend Micro Email Security	1.8%
Microsoft Defender for Office 365	9.1%
Proofpoint Email Protection	8.1%
Other	81.0%

Email Security

Anti-Malware Tools Market Share Distribution
Product	Market Share (%)
Trend Micro ScanMail	0.7%
Microsoft Defender for Endpoint	8.1%
F-Secure Total	3.9%
Other	87.3%

Anti-Malware Tools

Featured Reviews

Cobe Van Coller

Network Architect at IP Dimension

Cloud security has improved remote access and has reduced costs for smaller client sites

I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.

Read full review

AsadAli

SOC Team Lead at a security firm with 51-200 employees

Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection

The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.

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Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is easy to understand and easy to configure."

"Cloudflare DDoS mitigates DDoS attacks."

"The simplicity of the solution is its valuable features as almost no effort was needed to learn the configurations. It is also one of the cheapest firewalls available in this category."

"Cloudflare, in my opinion, was easy to implement."

"Cloudflare DDoS is better than its competitors for its security, deployment, and scalability."

"The solution has different options that can be used to differentiate DDoS attacks."

"Clover is the best product globally."

"The best feature is rate limiting. If I'm expecting 500 visits per hour, Cloudflare will limit the requests if I suddenly get 50,000."

More Cloudflare One pros

"The most valuable feature of Trend Micro Email Security is effective phishing prevention."

"The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it."

"The most valuable features of the solution are spam protection and email continuity."

"The solution's initial setup process was easy since it was deployed on the cloud."

"The initial setup is not overly complex."

"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."

"We were able to reduce the time by 30% in terms of detection and response around 40%."

"The interface is really good."

More Trend Micro Email Security pros

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"The pricing of Trend Micro ScanMail is average, which is fine."

"I like that Trend Micro ScanMail is very effective and quite strong."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"Its integration with mail platforms is valuable."

"The analysis part is good."

"What I like the most about Trend Micro ScanMail is its easiness."

More Trend Micro ScanMail pros

Cons

"When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where improvements are needed."

"Operating and tuning the product is difficult."

"Lacks a VPN feature to provide a secure connection to the data center."

"Cloudflare DDoS has poor technical support."

"The onboarding process can be improved a little bit."

"The software has automated alerts, but the automated alerts are not available in the mobile app."

"They don't have a person to provide support for customers using the solution under their free plan."

"Our subscription plan for the solution has a limitation of bot signatures."

More Cloudflare One cons

"The send box needs improvement to match other products."

"The tool's dashboard is old."

"The solution's interface, which we get from an admin perspective, sometimes gets confusing."

"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."

"The time to answer is a long time. It takes maybe three or four days until we have the answer for a case."

"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."

"They need to adjust the spam filtering and make it stronger."

"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."

More Trend Micro Email Security cons

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"The sandboxing part can be improved."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"Even Trend Micro ScanMail support staff are not familiar with this product."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

More Trend Micro ScanMail cons

Pricing and Cost Advice

"Cloudflare Zero Trust Platform's pricing is good."

"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."

"The solution is not that expensive."

"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."

"The prices are slightly expensive."

"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."

"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."

"The solution's pricing lacks transparency."

"Trend Micro Email Security's pricing is reasonable."

"It's a VPN solution. Trend Micro is reasonably priced."

"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."

"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."

"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."

"The price of Trend Micro Email Security is annual. There are no additional fees."

"The solution is inexpensive so we recommend it to small to mid-sized businesses."

"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."

More Trend Micro Email Security pricing and cost advice

"It's a yearly subscription, but the price could be better."

"It is an expensive solution. I rate the pricing a seven out of ten."

"Its price is okay. It is not too high."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Insurance Company

Financial Services Firm

12%

Manufacturing Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	2
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2

Questions from the Community

What needs improvement with Cloudflare Access?

Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...

See all answers

What is your primary use case for Cloudflare Access?

Cloudflare Access provides secure access to internal applications for employees, external members of the organization...

See all answers

What advice do you have for others considering Cloudflare Access?

Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

See all answers

What needs improvement with Trend Micro Email Security?

Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning m...

See all answers

What advice do you have for others considering Trend Micro Email Security?

I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a soluti...

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their p...

See all answers

What needs improvement with Trend Micro ScanMail?

The major limitation of this product is that their documentation is very poor; their documentation is extremely poor....

See all answers

What advice do you have for others considering Trend Micro ScanMail?

I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experien...

See all answers

Comparisons

Cato SASE Cloud Platform vs Cloudflare One

Compared 5% of the time

Zscaler Zero Trust Exchange Platform vs Cloudflare One

Compared 4% of the time

Prisma Access by Palo Alto Networks vs Cloudflare One

Compared 3% of the time

FortiSASE vs Cloudflare One

Compared 3% of the time

Twingate vs Cloudflare One

Compared 3% of the time

More Cloudflare One Competitors

Microsoft Defender for Office 365 vs Trend Micro Email Security

Compared 16% of the time

Proofpoint Email Protection vs Trend Micro Email Security

Compared 10% of the time

Check Point Harmony Email & Collaboration vs Trend Micro Email Security

Compared 9% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 7% of the time

IRONSCALES vs Trend Micro Email Security

Compared 3% of the time

More Trend Micro Email Security Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 22% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 16% of the time

Trend Micro Deep Discovery Email Inspector vs Trend Micro ScanMail

Compared 11% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Trend Micro ScanMail

Compared 11% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 9% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

Cloudflare One

February 2026

Download Cloudflare One product report

Buyer's Guide

Trend Micro Email Security

January 2026

Download Trend Micro Email Security product report

Buyer's Guide

Trend Micro ScanMail

January 2026

Download Trend Micro ScanMail product report

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform

No data available

ScanMail

Overview

Cloudflare One is a comprehensive platform for security, performance, and connectivity. It provides features like rate limiting, DDoS protection, and application access, tailored to enhance user experience while securing internet access and accelerating communications.

Designed to integrate security measures with ease of use and scalability, Cloudflare One offers a secure web gateway and zero trust network access. These features ensure seamless setup and operation, making connectivity reliable and protected. Users appreciate its integrated console, intuitive interface, and the ability to manage risk effectively. It offers straightforward deployment, improves latency, and boasts cost-effectiveness. While its onboarding process and documentation need enhancement, its value in content delivery and application shielding is notable. Despite challenges in integrating Cloudflare Access with existing VPNs and the need for better automation and support, it remains vital for DNS and infrastructure protection.

What features make Cloudflare One stand out?

Rate Limiting: Controls the traffic rate to prevent abuse.
DDoS Protection: Shields applications from distributed denial-of-service attacks.
Secure Web Gateway: Provides secure internet access with seamless operation.
Zero Trust Network Access: Ensures secure, application-based connectivity without relying on traditional VPNs.
Access for Connectivity: Facilitates access to internal applications securely.

What benefits should users look for in reviews?

Security: Robust measures for DNS and browsing protection.
Performance: Enhanced site accessibility and communication speed.
Cost-Effectiveness: Offers competitive pricing for its features.
Ease of Deployment: Straightforward and efficient setup process.

In industries like finance, retail, and technology, Cloudflare One is crucial for enabling secure remote access and protecting web applications against dynamic threats. It supports compliance access policies and enhances content delivery, playing a key role in safeguarding digital infrastructure.

Cloudflare

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

TrendAI

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

TrendAI

Sample Customers

23andMe

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Find out what your peers are saying about Microsoft, Proofpoint, Check Point Software Technologies and others in Email Security. Updated: February 2026.

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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.