Trend Micro Email Security vs Trend Micro ScanMail comparison

The compared Trend Micro Email Security and Trend Micro ScanMail solutions aren't in the same category. Trend Micro Email Security is ranked #8 in Email Security , with an average rating of 8.1, and holds a 2.5% mindshare in the category. Trend Micro ScanMail is ranked #18 in Anti-Malware Tools , with an average rating of 9.0, and holds a 0.7% mindshare. Additionally, 92% of Trend Micro Email Security users are willing to recommend the solution, compared to 75% of Trend Micro ScanMail users who would recommend it.

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Executive Summary

We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Proofpoint, Abnormal Security and others in Email Security.

To learn more, read our detailed Email Security Report (Updated: June 2025).

Buyer's Guide

Email Security

June 2025

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Helped 860,632 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

Email Security

Anti-Malware Tools

Featured Reviews

Tolu Omolaja

Head of Department of Network Communications at Eko electricity

Great URL scanning and attachment scanning, but I would like more proactive threat analysis

The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.

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Nadeem Syed

CEO at Haniya Technologies

Offers comprehensive security, easy integration, and good support

It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

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Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."

"The most valuable feature of Microsoft Defender for Office 365 is data backups that we can provide through ticket requests."

"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."

"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."

"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."

"The most valuable feature of Microsoft Defender for Office 365 is its spam filter."

"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."

"The initial setup was easy."

More Microsoft Defender for Office 365 pros

"It does a good job of ensuring users are not compromised via email."

"The interface is really good."

"The initial setup is not overly complex."

"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."

"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."

"Trend Micro constantly releases new versions and patches based on evolving needs."

"The email and the signature based protection is the most valuable feature."

"The integration capability of the solution is good."

More Trend Micro Email Security pros

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"Its integration with mail platforms is valuable."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"The analysis part is good."

"What I like the most about Trend Micro ScanMail is its easiness."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"I like that Trend Micro ScanMail is very effective and quite strong."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

Cons

"Microsoft Defender for Office 365's Mac functionality requires improvement to deliver the same level of protection found on Windows devices."

"The product must provide better malware detection."

"The visibility into threats is not up to the mark, as I do not have control. I rate my experience with Microsoft Defender for Office 365 as six out of ten due to troubleshooting and pricing concerns."

"Several simulation options are available within 365, and the phishing simulation could be better."

"You should be able to deploy Defender for every subscription without the need to add servers."

"Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions."

"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."

"There is room for improvement in terms of reporting."

More Microsoft Defender for Office 365 cons

"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."

"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."

"The product must provide better customization features."

"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."

"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."

"It is a bit expensive than the market price."

"While they are good, not 100% of email is protected just yet."

"The solution's interface, which we get from an admin perspective, sometimes gets confusing."

More Trend Micro Email Security cons

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"The sandboxing part can be improved."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

Pricing and Cost Advice

"The license is expensive because the cost is based on the number of users."

"The pricing has become expensive."

"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."

"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."

"The pricing is normal. Considering its popularity, it's not overpriced."

"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."

"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."

"It is much more expensive than using another solution because we have had to include some options and upgrade our license."

More Microsoft Defender for Office 365 pricing and cost advice

"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."

"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."

"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."

"It's a VPN solution. Trend Micro is reasonably priced."

"The cost is about $6,000 for 300 users for one year."

"The price of Trend Micro Email Security is more than Sophos' similar solution."

"The price of Trend Micro Email Security is annual. There are no additional fees."

"The solution is inexpensive so we recommend it to small to mid-sized businesses."

More Trend Micro Email Security pricing and cost advice

"It is an expensive solution. I rate the pricing a seven out of ten."

"It's a yearly subscription, but the price could be better."

"Its price is okay. It is not too high."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

16%

Financial Services Firm

10%

Insurance Company

Manufacturing Company

Financial Services Firm

15%

Manufacturing Company

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

See all answers

What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

Microsoft is quite affordable with a lot of features available for any size organization.

See all answers

What needs improvement with Microsoft Defender for Office 365?

Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

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What needs improvement with Trend Micro Email Security?

They need to improve the dashboard in the future to make the product more effective.

See all answers

What advice do you have for others considering Trend Micro Email Security?

There's not much difference between similar products; almost everything is the same, but the dashboard was a very dec...

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What do you like most about Trend Micro ScanMail?

What I like the most about Trend Micro ScanMail is its easiness.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are m...

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What needs improvement with Trend Micro ScanMail?

I believe there is room for improvement in better signatures, better reporting features, and more insight into the sp...

See all answers

Comparisons

Proofpoint Email Protection vs Microsoft Defender for Office 365

Compared 13% of the time

Check Point Harmony Email & Collaboration vs Microsoft Defender for Office 365

Compared 7% of the time

Barracuda Email Protection vs Microsoft Defender for Office 365

Compared 6% of the time

Mimecast Email Security vs Microsoft Defender for Office 365

Compared 5% of the time

Sophos Email vs Microsoft Defender for Office 365

Compared 3% of the time

More Microsoft Defender for Office 365 Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 11% of the time

Proofpoint Email Protection vs Trend Micro Email Security

Compared 9% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 9% of the time

Check Point Harmony Email & Collaboration vs Trend Micro Email Security

Compared 8% of the time

Symantec Messaging Gateway vs Trend Micro Email Security

Compared 4% of the time

More Trend Micro Email Security Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 32% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 16% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 13% of the time

Barracuda Email Security Gateway vs Trend Micro ScanMail

Compared 10% of the time

Cisco Secure Email vs Trend Micro ScanMail

Compared 10% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

Microsoft Defender for Office 365

June 2025

Microsoft Defender for Office 365 report

Download Microsoft Defender for Office 365 product report

Buyer's Guide

Trend Micro Email Security

June 2025

Download Trend Micro Email Security product report

Buyer's Guide

Anti-Malware Tools

January 2025

Download Trend Micro ScanMail product report

Also Known As

MS Defender for Office 365

No data available

ScanMail

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Microsoft

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Find out what your peers are saying about Microsoft, Proofpoint, Abnormal Security and others in Email Security. Updated: June 2025.

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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.