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Cisco Secure Access vs Palo Alto Networks K2-Series comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Cisco Secure Access boosts ROI with efficiency, cost savings, enhanced security, AI-driven features, and improved user experience.
Sentiment score
6.2
Palo Alto Networks K2-Series improved cybersecurity, efficiency, and cost savings through enhanced visibility, automation, and reduced incident response times.
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
Director, Network Services at a healthcare company with 10,001+ employees
The AI features further contribute by expediting threat detection and incident response, ensuring tangible returns through operational savings.
Principle Cloud Architect at a tech services company with 11-50 employees
It is one of those tools that needs to work right out of the box, and thankfully, it does; it is reliable, and the setup time was quick and straightforward.
Cyber Security Manager at a non-profit with 501-1,000 employees
For CN-Series, there is no competitor which works the same way as Palo Alto does.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.9
Cisco Secure Access customer service is efficient, knowledgeable, and generally well-rated, with users praising support engineers' expertise.
Sentiment score
8.0
Palo Alto Networks K2-Series support is praised for vendor responsiveness and expertise, though partner support is less reliable.
Cisco TAC is very competent.
Network Operations Engineer at a media company with 1,001-5,000 employees
With our established point of contact within Cisco, our experience has greatly improved; we no longer log all issues through technical cases, as we can go directly to our account managers or customer service team, which expedites resolution.
Cyber Security Manager at a non-profit with 501-1,000 employees
I would rate the technical support ten out of ten. Hands down.
Senior Network Administrator at a healthcare company with 1,001-5,000 employees
I would rate tech support from Palo Alto Networks at around eight out of ten points because we had dedicated people assigned to us.
Principle Cloud Architect at a tech services company with 11-50 employees
We get Gold support from them, and they are pretty good.
Design engineer at a construction company with 201-500 employees
I would rate the technical support for the Palo Alto Networks K2-Series from Palo Alto as nine out of ten points.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
 

Scalability Issues

Sentiment score
5.5
Cisco Secure Access efficiently scales with organizational growth, integrating seamlessly with infrastructures while offering robust performance and adaptability.
Sentiment score
7.8
Palo Alto Networks K2-Series offers scalable, flexible solutions for organizations, excelling in network expansion and handling diverse environments.
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
System Engineer at a tech services company with 51-200 employees
Cisco has a great benefit in that you can integrate with other solutions in an easy way because it has a lot of protocols to integrate with others and sophisticated steps that we can apply for integration.
IT Manager at Bavaria Egypt S.A.E.
Performance has remained consistent, usage has increased, and we have not experienced scalability-related limitations.
Manager at a computer software company with 201-500 employees
Vertical scaling allows you to purchase more powerful devices with additional RAM, compute, and larger model form factors.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.8
Cisco Secure Access offers reliable performance and 99.9% uptime, with occasional, swiftly resolved issues like SSL decryption challenges.
Sentiment score
7.8
Palo Alto Networks K2-Series is praised for exceptional stability and dependability, with minor configuration and maintenance issues reported.
Cisco is renowned for their reliability, and their products perform well under high data usage.
Network Operations Engineer at a media company with 1,001-5,000 employees
The service consistently provides secure connectivity for remote users, contractors, and hybrid environments with minimal disruption.
Manager at a computer software company with 201-500 employees
I rate the stability of Cisco Secure Access as ten out of ten.
General Manager at Datasoft Comnet
Palo Alto typically doesn't have many glitches.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Room For Improvement

Cisco Secure Access needs better integration, simplified pricing, enhanced AI, automation, and improved analytics for efficient administration.
Palo Alto Networks K2-Series needs better pricing, integration, usability, and AI to address user demands for support and scalability.
Modernization is needed, specifically in the enhancement of security features and functionality.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
It was challenging to learn because it has a significant learning curve and requires considerable training to become proficient.
Network Operations Engineer at a media company with 1,001-5,000 employees
The granular access issue is coming from the product limitation at the moment, as it does not offer us the option to tell it that a particular role can only manage websites, allowed sites, and blocked sites.
Technical Product Owner at a tech vendor with 10,001+ employees
Enhancing web traffic protection would be a great upgrade.
enterprise architect at a tech services company with 1-10 employees
L1 engineers cannot work on the Palo Alto Networks K2-Series because it's too complex, which requires L2 and above level of engineers.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
With AI, if there is a Precision AI bundle that you're planning on exploring, then that definitely needs a significant uplift because currently it doesn't work for all the known models.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Setup Cost

Cisco Secure Access offers value but requires careful evaluation of pricing models, discounts, and service expectations for enterprise suitability.
Palo Alto Networks K2-Series is expensive, suitable for large enterprises, with straightforward licensing but requires frequent price negotiations.
The solution is cheaper than premium options such as Palo Alto, existing Cisco licenses facilitate replacing previous solutions with Cisco Secure Access smoothly and affordably.
Principle Cloud Architect at a tech services company with 11-50 employees
It is good because you want to push Cisco Secure Access, and regarding the price, it is very much below other products.
Junior Information Technology Consultant Security at a tech services company with 10,001+ employees
Improvement on the pricing will help in expanding the market for Cisco Secure Access and then it can be affordable to much more number of companies than what it is right now.
Technical Manager at Ledorbis Solutions
It's a little bit expensive.
enterprise architect at a tech services company with 1-10 employees
The pricing for the Palo Alto Networks K2-Series solution is affordable.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
 

Valuable Features

Cisco Secure Access enhances connectivity and security with VPN, Zero Trust, AI policy management, and cloud-based architecture.
Palo Alto Networks K2-Series provides advanced, scalable security with AI-driven features, strong threat prevention, and user-friendly management.
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
General Manager at Datasoft Comnet
They are sending the traffic encrypted and categorizing the traffic based on the type, whether web traffic or internet traffic, and doing the security mechanism that is needed for the traffic type.
Solution Architect at Velocis Systems
Using ZTNA in Cisco Secure Access has positively affected my transition and my clients' transition to Zero Trust and least privilege principles, reinforcing the security posture.
Ts Senior Technical Consultant at a tech vendor with 10,001+ employees
Overall, the K2-Series helps in much more protection, and dashboard compliances are being met.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
We had configured dynamic user groups and App-ID based policies, which makes it all Zero Trust.
Principle Cloud Architect at a tech services company with 11-50 employees
Mainly, it is very easy to understand, and the logs are very good.
Design engineer at a construction company with 201-500 employees
 

Categories and Ranking

Cisco Secure Access
Ranking in Firewalls
9th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
72
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (6th), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (2nd)
Palo Alto Networks K2-Series
Ranking in Firewalls
36th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Cisco Secure Access is 0.4%, up from 0.0% compared to the previous year. The mindshare of Palo Alto Networks K2-Series is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access0.4%
Palo Alto Networks K2-Series0.4%
Other99.2%
Firewalls
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
Tejas Jain - PeerSpot reviewer
Principle Cloud Architect at a tech services company with 11-50 employees
Has provided strong traffic visibility and efficient policy management for advanced network environments
Palo Alto Networks K2-Series could be improved, though I don't think of much. I'm unsure how widespread the adoption for K2-Series alone is. Looking at the base Palo Alto capabilities, they are going in the right direction. K2 specifically about its efficacy with all these 5G protocols, the GPRS tunneling protocol performed without many hiccups during testing. With AI, if there is a Precision AI bundle that you're planning on exploring, then that definitely needs a significant uplift because currently it doesn't work for all the known models. There are many false positives that need to be addressed. While it's still ahead of its competitors, on the AI security side, there is quite a room for improvement.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Outsourcing Company
8%
Construction Company
14%
Performing Arts
13%
Financial Services Firm
11%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise13
Large Enterprise36
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Before adopting Cisco Secure Access, we primarily relied on traditional VPN-based remote access solutions combined with supporting security tools for web filtering, access control, and visibility. ...
What is your primary use case for Cisco Secure Access?
Cisco Secure Access serves as our primary solution for providing secure remote access to corporate applications and resources for a distributed workforce. We use it to enforce consistent security p...
What advice do you have for others considering Cisco Secure Access?
My biggest piece of advice is to approach Cisco Secure Access as a strategic, zero trust initiative rather than simply a replacement for traditional VPN technology. Organizations get the most value...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
What is your experience regarding pricing and costs for Palo Alto Networks K2-Series?
The pricing for the Palo Alto Networks K2-Series solution is affordable and there are no complaints about the licensing.
What needs improvement with Palo Alto Networks K2-Series?
Palo Alto Networks K2-Series could be improved, though I don't think of much. I'm unsure how widespread the adoption for K2-Series alone is. Looking at the base Palo Alto capabilities, they are goi...
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
State of North Dakota, SEGA, Alameda County Office of Education, Temple University, VERGE, CAME
Find out what your peers are saying about Cisco Secure Access vs. Palo Alto Networks K2-Series and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.