Try our new research platform with insights from 80,000+ expert users

Cisco Meraki Systems Manager (MDM+EMM) vs IBM MaaS360 vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 2.6% compared to the previous year. The mindshare of IBM MaaS360 is 4.4%, up from 4.3% compared to the previous year. The mindshare of Microsoft Intune is 33.2%, down from 37.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

GaneshKhutwad - PeerSpot reviewer
A central portal where you can add, stack, configure, and maintain your devices
Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.
Bijay Kumar Swain - PeerSpot reviewer
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most efficient way is to prepare your integration in the cloud. After that, we can push your configuration from the cloud to the site once you connect the device. This process makes connecting the cloud and the new devices seamless and allows for easy configuration pushing."
"Initial setup was easy."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."
"The proprietary standards and modules are the most valuable features."
"Security is the main feature because the company is reliable."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"The solution is quite stable."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"It can change policies based on geolocation or schedules."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"Microsoft Intune is far more efficient and faster than MECM."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"Microsoft Intune has definitely reduced management burdens."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions."
"It's easy to manage and easy to configure."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
 

Cons

"The solution's integration with other products could be improved."
"The price could be better."
"The solution can be expensive."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"Sometimes, the integrations are a bit tough."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"They could include bandwidth-based policies."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The price could be lower."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"Local technical support would be helpful."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"Technical support is not that great."
"It should be easier to define policies and comply with those policies."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune."
"Microsoft support was not very responsive, and it took approximately one and a half months to get on a call to clear what the problem was."
 

Pricing and Cost Advice

"It's extremely competitive and very good for a product in this sphere."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"This product is reasonably priced."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"Meraki MDM is the cheapest solution we have used."
"Cisco Meraki Systems Manager is an expensive solution."
"My clients find it a bit expensive compared to other systems."
"IBM products are a little pricey."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"The solution is expensive."
"I feel the pricing to be very high."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"The solution is cost-effective."
"I rate IBM MaaS360's pricing a six out of ten."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"Microsoft Intune is included in the E5 license at no additional cost."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
report
Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
860,632 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
6%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration ...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
 

Also Known As

Meraki MDM
Fiberlink MaaS360, MaaS360
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Bancroft, Garuda Indonesia
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft, JAMF, Omnissa and others in Enterprise Mobility Management (EMM). Updated: June 2025.
860,632 professionals have used our research since 2012.