

CircleCI and Harness are prominent platforms in the continuous integration and delivery realm. CircleCI's user-friendly features and pricing advantage provide an upper hand, but Harness excels in automation and security, which can justify its cost.
Features: CircleCI offers advanced CI pipelines, easy scalability, and extensive integrations, making it ideal for diverse workflows. Harness, contrastingly, provides automated deployments, sophisticated security, and real-time monitoring, appealing to organizations seeking cutting-edge automation.
Room for Improvement: CircleCI could enhance its security features and introduce better real-time monitoring. It also benefits from improved automation capabilities. Harness could become more intuitive in terms of user interface. It might also streamline the integration process and work on reducing initial setup complexity to attract smaller businesses.
Ease of Deployment and Customer Service: CircleCI boasts a quick setup and solid customer support, making it accessible and straightforward. Harness emphasizes detailed onboarding and extensive support, catering to sophisticated deployment needs and offering in-depth assistance for complex implementations.
Pricing and ROI: CircleCI presents a transparent cost structure that appeals to startups and SMBs with good ROI. Harness, despite higher initial expenses, offers substantial automation that promises long-term savings for larger enterprises. This results in enhanced ROI through efficiencies that overshadow the initial investment over time.
I have seen a return on investment with CircleCI, as it saves money and time, requires fewer employees because it automates deployments easily, and enables us to complete all development tasks in much less time with limited employees.
Before we were using CircleCI, deploying and setting up architecture or deploying an application for our customers took one or two days, but using CircleCI, it only takes around half a day, so it has improved significantly.
Time has certainly been saved in terms of reducing the manual effort of building and deploying.
By adopting templates and various different pipelines across our own IDP platform, we have saved upwards of 30 to 40% of development time.
With Harness, the release process decreased from three or four hours to one or two hours, making deployments much quicker.
I believe the efficiency improvement is more than a twenty to thirty percent increase compared to Jenkins.
I would rate the customer support a ten out of ten, as they take money but provide the best customer support.
Whenever we have had issues with initial setup or questions, both the customer support and technical support teams have been excellent.
We have rarely faced issues with Harness tech support.
We have not faced any customer support issues, with tickets resolved in less than a four-day SLA.
We have been receiving incident reports whenever an incident occurs on Harness, and they are usually quick to respond.
It is highly scalable, as it is not on our system, so we do not need to take care of the runners as well.
From a scalability point of view, CircleCI allows us to easily configure active and passive clusters, making it very good in terms of scalability.
CircleCI is great in terms of scalability.
Our entire organization uses it with hundreds of applications, and it supports this scale effectively.
It is able to work on our infrastructure side, which is EKS, and we are able to handle our organization growth effectively for an enterprise use case.
When I integrated Harness to more than 20 applications in one place, it becomes less stable.
Harness is completely stable, and we are using it in production without facing any stability issues at all.
We have rarely faced issues with Harness tech support.
Harness is decently stable.
If CircleCI implemented a function approach similar to GitHub Actions, it would be significantly better.
CircleCI should leverage the growing trend of AI by offering an out-of-the-box AI-driven dynamic YAML file creation feature using natural language processing.
It is very expensive, and many organizations cannot afford it.
There is not a lot of good support for pipeline as code, and I often find myself not using pipeline as code the way other platforms such as GitHub Actions or Jenkins integrate pipeline as code.
Improved documentation and onboarding tutorials would help accelerate adoption.
Harness can be improved by providing more clarity on the credits it issues for Harness Cloud, as it has a tiered pricing structure involving license and credit costs, which can get confusing.
From what I understand with respect to Harness, licensing and setup costs were relatively low for an enterprise, and the pricing was more catered toward enterprises who would invest in the technology.
The GitHub integration is most valuable because of its ease of use, as it only requires integration with the GitHub repository and then creating the pipeline as a YAML file within the repository code.
Among those features, I find the most valuable in my day-to-day work the automation aspect, as we have a large product team with many developers who continuously create branches and push code, necessitating automation that builds the pipeline and the branches automatically while giving faster feedback.
Running parallel jobs where dev gets automatically updated every time has helped our team significantly.
Harness uses AI to suggest errors in case of deployment failures.
The platform also supports cloud-native environments and Kubernetes deployments, making pipeline management easier, and its automation capabilities significantly improve speed and reliability.
The best features in Harness are its user-friendliness and setup configuration.
| Product | Mindshare (%) |
|---|---|
| Harness | 5.1% |
| CircleCI | 3.8% |
| Other | 91.1% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 9 |
CircleCI is a continuous integration and delivery platform that automates software development, streamlining the process for engineers and developers. It's valued for its ability to enhance development speed while maintaining high software quality.
Known for its robust CI/CD capabilities, CircleCI supports a wide range of programming languages and integrations, allowing teams to build and deploy code with efficiency and reliability. Its flexibility and automation features help teams quickly adapt to changing project requirements. CircleCI's cloud-based architecture ensures scalability and accessibility, making it an attractive option for modern development environments.
What are CircleCI's key features?In tech-driven industries, CircleCI enables efficient software development pipelines. Its ability to run automated tests and manage deployments effectively is particularly beneficial in fast-paced, innovation-driven fields like fintech, mobile app development, and SaaS platforms. Offering tools that meet high-demand environments, it supports teams in delivering timely and quality software products.
Harness offers a comprehensive toolset for automating deployment processes and enhancing software update efficiency. It's lauded for its CI/CD capabilities, feature flagging, and real-time deployment monitoring. Key features include an intuitive UI, secret management, and robust rollback functionalities, all contributing to improved productivity and reduced errors in DevOps environments.
We monitor all Build Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.