No more typing reviews! Try our Samantha, our new voice AI agent.

Check Point Email Security (formerly Harmony Email & Collaboration) vs Trend Micro Email Security [EOL] comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Check Point Email Security boosts ROI by reducing phishing incidents, minimizing IT reliance, and enhancing operational efficiency.
Sentiment score
6.0
Trend Micro Email Security is cost-effective, enhances protection, saves money, and improves management efficiency without needing more staff.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
Pre Sales Consultant at Redington Group
We have gone from three to four successful phishing attacks every year to a maximum of one.
Network Cyber Security Specialist at a tech services company with 51-200 employees
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
Account Manager at iValue Group
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
Soc Team Lead at Super Secure
The IT security team now spends significantly less time investigating phishing emails, cleaning up spam-related tickets, and responding to user-reported malicious messages.
Senior Engineer Systems & Security at Connex Information Technologies
Trend Micro Email Security [EOL] is the best solution to provide email security.
Engineer Systems & Security at a tech consulting company with 51-200 employees
 

Customer Service

Sentiment score
6.7
Check Point Email Security offers prompt, knowledgeable support, though some report delays and time-consuming interactions during high-severity issues.
Sentiment score
6.6
Trend Micro Email Security support is helpful but varies in speed and consistency, with potential for improvement.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
Manager, Information Technology at a hospitality company with 201-500 employees
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
Pre Sales Consultant at Redington Group
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Sr. Technical Specialist at Softcell Technologies Limited
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
Soc Team Lead at Super Secure
Clients are generally very satisfied with the various types of support available.
CEO at Haniya Technologies
The area of support that requires improvement would be the response time.
Senior Engineering Director at a insurance company with 201-500 employees
 

Scalability Issues

Sentiment score
7.5
Check Point Email Security offers seamless scalability for organizations, effortlessly integrating with systems and accommodating growth needs.
Sentiment score
7.2
Trend Micro Email Security offers scalable, flexible solutions for enterprises with a cloud-based model and credit-based licensing.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Cyber security manager at a government with 1,001-5,000 employees
If I want to scale this product to 2,000 users or 5,000 users, it can scale within no time, so that is not an issue.
Cybersecurity And Information Governance Head at Aeren
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
Technical Specialist at Softcell Technologies Limited
Overall, stability and scalability are two of its strong points, especially for organizations that want consistent protection without managing underlying infrastructure.
Senior Engineer Systems & Security at Connex Information Technologies
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
Soc Team Lead at Super Secure
We have a company that sends almost 2,000 to 3,000 emails per hour or more.
Cybersecurity Engineer with 11-50 employees
 

Stability Issues

Sentiment score
8.1
Check Point Email Security is highly stable, reliable, and effectively manages email threats with minimal downtime and quick issue resolution.
Sentiment score
8.1
Trend Micro Email Security [EOL] is stable and reliable, with minimal downtime and occasional minor web proxy issues.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Ingeniero en seguridad informática at Elcatex
Over these eighteen months I have been working with the product, it has been very stable, and I would recommend it to most of my peers who have issues related to the email security piece.
Associate Vice President at Novac Technology Solutions
Once your MX record and all configurations are in place, you don't experience downtime.
Soc Team Lead at Super Secure
I have never experienced downtime with this platform.
Cybersecurity Engineer with 11-50 employees
The reliability and stability of Trend Micro Email Security [EOL] for me is quite solid; till today, I have not found any downfall issue or any compromise issue.
AVP - IT Systems Administrator at National Bank of Pakistan
 

Room For Improvement

Check Point Email Security needs better dashboard, deployment, integration, support, reporting, documentation, and more competitive pricing and customization.
Trend Micro Email Security needs improved support, integration, reporting, user interface, spam filtering, cost, scalability, and customization.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Technical Specialist at Softcell Technologies Limited
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
Pre Sales Consultant at Redington Group
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
Manager, Information Technology at a hospitality company with 201-500 employees
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
Soc Team Lead at Super Secure
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
Network And Security Architect Consultant at AssurOne Group SA
There are other areas for improvement with Trend Micro Email Security [EOL], especially with the AI security, where additional protection should be added such as LLM, which is called large language models, AI agents, then there should be a vector database, AI APIs, that integration, and AI-generated contents, which would be great, especially with current features with Mimecast, and especially with the banners.
Project Management IT Infrastructure Infrastructure Officer (Senior ) at a retailer with 1,001-5,000 employees
 

Setup Cost

Check Point Email Security offers robust features and flexible licensing, making it attractive and valuable despite higher pricing.
Trend Micro Email Security is generally seen as reasonably priced, balancing features and flexibility, though opinions on cost vary.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
Technical Specialist at Softcell Technologies Limited
I consider the pricing to be a bit expensive, similar to other solutions.
Technical Director at Geekz Information Technology
The pricing is lower compared to what I used before.
Cyber security manager at a government with 1,001-5,000 employees
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
CEO at Haniya Technologies
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
Soc Team Lead at Super Secure
This is the biggest consideration companies think about when deciding to implement Trend Micro Email Security.
Cybersecurity Engineer with 11-50 employees
 

Valuable Features

Check Point Email Security offers AI threat intelligence, phishing protection, seamless integration, and enhanced data protection for less manual effort.
Trend Micro Email Security excels in phishing protection and spam filtering, offering robust integration, data protection, and comprehensive threat reporting.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
Manager, Information Technology at a hospitality company with 201-500 employees
For us, I prefer Check Point before Palo Alto and before other brands because Check Point is most effective in attack mitigation and attack detection.
Cybersecurity & Networking Professional at Quantic Technology
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Head of Operations at DNI
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
Soc Team Lead at Super Secure
When we implemented Trend Micro Email Security, we found that about 80% of emails were blocked because they are phishing and spam.
Cybersecurity Engineer with 11-50 employees
The service updates to the latest antivirus solution signatures from the cloud and identifies threats in emails.
Security Engineer at LTI Mindtree
 

Categories and Ranking

Check Point Email Security ...
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
99
Ranking in other categories
Email Security (3rd), Data Loss Prevention (DLP) (3rd), Cloud Workload Protection Platforms (CWPP) (7th)
Trend Micro Email Security ...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Harish (Kumar) - PeerSpot reviewer
Cybersecurity And Information Governance Head at Aeren
Email security has blocked sophisticated phishing and now protects inboxes with AI detection
The only challenge with Check Point Email Security (formerly Harmony Email & Collaboration) is that it is an API-based solution. In an API-based solution, the major challenge is that it can read email content and Google Drive content. This presents a data privacy challenge, and we had to mitigate it by signing a Data Processing Agreement and other agreements. Because it is not a traditional in-line solution, Check Point Email Security (formerly Harmony Email & Collaboration) connects with Google Workspace using API permission and can access email, attachments, sender, recipient information, links, and all metadata is with Check Point. Data storage and everything else is with Check Point, which is the challenge. This solution has a drawback because of API deployment, while other solutions are traditional secure email gateways that are in-line solutions. In those solutions, we need to change the MX record, but with this solution we do not need to change the MX record, which is a pro of API-based deployment. However, there is also a con in that with API solutions, the email is scanned but after delivery in the mailbox.
AsadAli - PeerSpot reviewer
Soc Team Lead at Super Secure
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
912,753 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Computer Software Company
8%
Construction Company
8%
Financial Services Firm
8%
Construction Company
9%
Outsourcing Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise24
Large Enterprise37
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise11
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
We are not currently using this product. Six months back, we removed that product due to a few issues. The major issue is naturally the budget, as it is expensive. Our organization is expanding and...
What is your primary use case for Check Point Harmony Email & Office?
The major use case for Check Point Email Security (formerly Harmony Email & Collaboration) was Business Email Compromise, CEO fraud, and vendor impersonation. Phishing attacks were also a major...
What needs improvement with Check Point Harmony Email & Office?
The only challenge with Check Point Email Security (formerly Harmony Email & Collaboration) is that it is an API-based solution. In an API-based solution, the major challenge is that it can rea...
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning mode to learn all traffic and compare it with signatures in the database. Sometim...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a solution called Splunk, which I use with XDR, Trend Micro, along with different securi...
What is your primary use case for Trend Micro Email Security?
I work with Trend Micro Email Security as a customer, and I also worked with an integrator. I use Trend Micro Email Security to secure all access for all endpoints, for example, for enterprise or f...
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
No data available
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
912,753 professionals have used our research since 2012.