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Check Point Email Security (formerly Harmony Email & Collaboration) Logo

Check Point Email Security (formerly Harmony Email & Collaboration) pros and cons

4.4 out of 5
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Pros & Cons summary

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Prominent pros & cons

PROS

Check Point Harmony Email & Collaboration has significantly improved email security by effectively blocking phishing, malware, and ransomware threats.
Check Point provides advanced phishing protection, proactively catching threats before users even see them, including subtle impersonation attempts and suspicious links.
Machine learning and AI capabilities in Check Point help guard information against security threats, enhancing email security.
Check Point offers seamless integration with other products, resulting in a best-in-class experience, and improves security with its granular features.
Phishing filtering reduces phishing emails and data breaches by stopping most infected emails before they reach users' inboxes.

CONS

Stability is frequently highlighted as an issue, with users experiencing latency and network-related failures.
Technical support is often criticized for its slow response time, lack of immediate assistance, and low effectiveness compared to other vendors.
There is a need for better integration with third-party services and a broader range of cloud applications to enhance collaboration capabilities.
False positives are reported as a common issue, affecting the reliability of email filtering and threat detection.
The exporting of reports and data from the dashboard is not intuitive and lacks comprehensive options, creating challenges in data handling and analysis.
 

Check Point Email Security (formerly Harmony Email & Collaboration) Pros review quotes

it_user694761 - PeerSpot reviewer
Managing Partner with 51-200 employees
Jul 12, 2018
It is the collaboration between users inside the company. It is a big advantage with Check Point to be able to work together on the same document.
NetworkSc612 - PeerSpot reviewer
Network Security Specialist at a tech services company with 51-200 employees
Feb 12, 2019
The main benefit is that hackers can't steal information.
KM
Global Manager at a computer software company with 51-200 employees
Feb 12, 2019
The automated rule cleanups and automated policy installs have improved my customers' organizations.
Learn what your peers think about Check Point Email Security (formerly Harmony Email & Collaboration). Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
890,027 professionals have used our research since 2012.
SN
Security Specialist at a computer software company with 51-200 employees
Feb 12, 2019
Check Point adds value with east-west protection in the data center.
Technoloc685 - PeerSpot reviewer
Technology Security Manager at a energy/utilities company with 1,001-5,000 employees
Aug 2, 2019
It seems quite scalable. We don't anticipate any scaling issues. We have it deployed in the cloud.
it_user1161051 - PeerSpot reviewer
Owner at Giliam Network & System Solutions
Apr 23, 2020
The program has a nice interface and it is easy to use.
reviewer1354488 - PeerSpot reviewer
Manager Firewall and Security at a manufacturing company with 1,001-5,000 employees
May 21, 2020
The feature I find to be most valuable is very much the zero-touch provisioning. I was able to be up, operational, and 100 percent functional in less than a half an hour.
reviewer1395567 - PeerSpot reviewer
IT Security Analyst at a energy/utilities company with 1,001-5,000 employees
Jul 28, 2020
We need the phishing detection and email quarantine. Once an email is considered malicious, it stays in the quarantine where we can interrogate it. We can check out why it was quarantined and see if it should be delivered to the individual.
OP
Senior Network/Security Engineer at Skywind Group
Sep 26, 2020
As with most of the other Check Point products, the CloudGuard SaaS has the advanced visibility of the events and alerts.
DU
CISO at IMC Companies
Nov 1, 2020
It is very intuitive. It is a point and click type of deal.
 

Check Point Email Security (formerly Harmony Email & Collaboration) Cons review quotes

it_user694761 - PeerSpot reviewer
Managing Partner with 51-200 employees
Jul 12, 2018
There is too much functionality, which makes it difficult to use. More guidance for users would be helpful.
NetworkSc612 - PeerSpot reviewer
Network Security Specialist at a tech services company with 51-200 employees
Feb 12, 2019
We have used technical support, but their response time is very slow. It needs to be improved.
KM
Global Manager at a computer software company with 51-200 employees
Feb 12, 2019
I have learned enough to make the product stable. However, the stability has some challenges.
Learn what your peers think about Check Point Email Security (formerly Harmony Email & Collaboration). Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
890,027 professionals have used our research since 2012.
SN
Security Specialist at a computer software company with 51-200 employees
Feb 12, 2019
There is always room for improvement and growth.
Technoloc685 - PeerSpot reviewer
Technology Security Manager at a energy/utilities company with 1,001-5,000 employees
Aug 2, 2019
Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine.
it_user1161051 - PeerSpot reviewer
Owner at Giliam Network & System Solutions
Apr 23, 2020
At this time, the two-factor authentication does not work for Active Directory.
reviewer1354488 - PeerSpot reviewer
Manager Firewall and Security at a manufacturing company with 1,001-5,000 employees
May 21, 2020
if a phishing email were to get through and bypass the product — which very few do — it would be nice if, when a user clicked on that phishing email, they got a second-chance opportunity, a chance to double-check that they really wanted to proceed to that website.
reviewer1395567 - PeerSpot reviewer
IT Security Analyst at a energy/utilities company with 1,001-5,000 employees
Jul 28, 2020
We still get some false positives. There are times when legitimate stuff gets flagged and it could be that somebody is expecting a very important email but they don't end up getting it. On the flip side, when we alert Check Point about stuff like this, it is corrected, so they are improving. That's a plus.
OP
Senior Network/Security Engineer at Skywind Group
Sep 26, 2020
From time to time, the system's administrators notice the increase in the false-positive alerts being reported by CloudGuard SaaS.
DU
CISO at IMC Companies
Nov 1, 2020
The NAVEX metrics that I have been using on the CloudGuard dashboard cannot be exported. If they were to add report exporting capabilities on each of metric objects on the dashboard, that would be awesome.

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