Centreon vs PRTG Enterprise Monitor comparison

Centreon and Paessler GmbH are both solutions in the Network Monitoring Software category. Centreon is ranked #27 with an average rating of 7.3, while Paessler GmbH is ranked #29 with an average rating of 8.2. Centreon holds a 1.3% mindshare in NMS, compared to Paessler GmbH’s 0.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 90% of Paessler GmbH users who would recommend it.

Centreon

Read 31 Centreon reviews

8,080 Views
6,545 Comparison Views

93% willing to recommend

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

2,017 Views
1,997 Comparison Views

90% willing to recommend

Centreon

PRTG Enterprise Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Centron and PRTG Enterprise Monitor are prominent in the network monitoring solutions market. PRTG seems to have the upper hand due to its ease of use and real-time capabilities, which many users find valuable enough to justify the price.

Features: Centreon offers centralized monitoring, allowing users to monitor all devices from one platform and set downtimes for routine maintenance, helping to reduce alert fatigue. It is highly customizable, supporting the integration of various third-party solutions and providing user-friendly dashboards for comprehensive visibility. PRTG excels with its straightforward configuration, allowing fast setup and integration with SNMP for responsive alerts, vital for efficient network issue resolution. It provides seamless agentless monitoring across multiple environments.

Room for Improvement: Centreon could enhance its downtime management capabilities and improve real-time alerting for multiple devices. It lacks in offering comprehensive cloud service monitoring. Improvements in mobile notifications and web application tracking would enhance its functionality. PRTG requires improved integration with third-party services and faces challenges with manual configurations that affect its real-time alert capabilities and dashboard customization.

Ease of Deployment and Customer Service: Centreon offers hybrid deployment options, giving flexibility but is hindered by limited support hours impacting the resolution of urgent matters. Its tech support response times vary, sometimes leading to in-house remediation. PRTG benefits from an on-premises deployment approach simplifying system troubleshooting but lacks comprehensive third-party integrations which may present deployment challenges. However, PRTG is known for its rapid response to tech support inquiries, often improving user satisfaction.

Pricing and ROI: Centreon's open-source model provides cost-effective solutions, though its Enterprise edition may be costly for smaller clients. Its negotiable pricing, coupled with integration capabilities, deliver tangible time and cost savings. PRTG is viewed as reasonably priced, though it can become expensive for extensive deployments due to bundle licensing. It offers competitive pricing when considering multiple interfaces, providing considerable ROI through structured efficient alert management and network monitoring.

To learn more, read our detailed Centreon vs. PRTG Enterprise Monitor Report (Updated: June 2026).

Buyer's Guide

Centreon vs. PRTG Enterprise Monitor

June 2026

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

27th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (27th), Cloud Monitoring Software (20th)

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

29th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.3%, down from 2.4% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.3%
PRTG Enterprise Monitor	0.5%
Other	98.2%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Emmanuel Appiah Boateng

Network and Security Engineer at a educational organization with 1,001-5,000 employees

Proactive monitoring has reduced network downtime and enables rapid incident response

The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Centreon's user-friendly dashboard and minimal resource requirements lead to significant time and cost savings."

"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."

"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."

"We and our customers have saved so much time that we are acting instead of reacting to a situation in a positive way."

"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."

"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."

"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."

"My advice would be to go ahead with Centreon; don't waste time, go ahead."

More Centreon pros

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."

"It can identify downtimes and disruptions."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"The product is easy to understand."

"PRTG is good and very easy to use."

"The product's most valuable feature is network analysis."

More PRTG Enterprise Monitor pros

Cons

"This solution lacks service monitoring in the cloud."

"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

"The pricing setup costs and licensing weren't very good in the past."

"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."

"The scalability of Centreon is very bad because of the nature of the software."

"The reporting has room for improvement."

"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."

"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."

More Centreon cons

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really need that kind of customization."

"There could be more security features included in PRTG Enterprise Monitor."

"Regarding the pricing aspect, we used to pay 5,000 dollars for PRTG Enterprise Monitor. Given that we scaled it up and there's a new pricing model, it increased to 14,000 dollars."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

"The pricing is acceptable."

"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."

"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."

More Centreon pricing and cost advice

"PRTG Enterprise Monitor is an expensive product."

"The solution is affordable."

"PRTG Enterprise Monitor's pricing is reasonable."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"I rate the product's pricing an eight to seven out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Construction Company

10%

Financial Services Firm

Comms Service Provider

Healthcare Company

11%

Educational Organization

University

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

What is your primary use case for PRTG Enterprise Monitor?

I mainly use PRTG Enterprise Monitor for network infrastructure monitoring. I am currently working as a Network and Security Engineer.

See all answers

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Compared 15% of the time

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Compared 14% of the time

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Compared 11% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

Centreon

June 2026

Download Centreon product report

Buyer's Guide

PRTG Enterprise Monitor

June 2026

Download PRTG Enterprise Monitor product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

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Buyer's Guide

Centreon vs. PRTG Enterprise Monitor

June 2026

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