Centreon vs PRTG Enterprise Monitor comparison

Centreon and Paessler GmbH are both solutions in the Network Monitoring Software category. Centreon is ranked #24 with an average rating of 7.3, while Paessler GmbH is ranked #32 with an average rating of 7.8. Centreon holds a 1.4% mindshare in NMS, compared to Paessler GmbH’s 0.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 90% of Paessler GmbH users who would recommend it.

Centreon

Read 31 Centreon reviews

7,170 Views
5,879 Comparison Views

93% willing to recommend

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

1,793 Views
1,775 Comparison Views

90% willing to recommend

Centreon

PRTG Enterprise Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Centreon and PRTG Enterprise Monitor compete in network and IT infrastructure monitoring. PRTG Enterprise Monitor has the upper hand with a comprehensive feature set, while Centreon offers competitive pricing and customization options.

Features: Centreon provides robust monitoring with open-source flexibility, appealing for customization. It offers a user-friendly interface and a modular design, enhancing adaptability. PRTG Enterprise Monitor integrates solutions for real-time network stats, historical data analysis, and includes a library of pre-configured sensors for diverse monitoring needs.

Room for Improvement: Centreon could enhance deployment efficiency and simplify initial setup. Improving integration with third-party tools would increase its adaptability further. PRTG Enterprise Monitor may benefit from more competitive pricing, enhanced user interface customization, and expanding its open-source capabilities to attract a broader user base.

Ease of Deployment and Customer Service: PRTG Enterprise Monitor is noted for its straightforward deployment and strong customer support, facilitating rapid setup and ongoing help. Centreon, while requiring more in-depth configuration, provides diligent support to assist users through the process, making expert guidance readily available.

Pricing and ROI: Centreon offers competitive pricing that suits businesses seeking cost-effective, open-source solutions, providing high ROI. PRTG Enterprise Monitor is more expensive, with pricing starting at $1,750 for 500 sensors. However, its extensive feature set and simplified maintenance offer substantial ROI for detailed monitoring needs.

To learn more, read our detailed Centreon vs. PRTG Enterprise Monitor Report (Updated: April 2026).

Buyer's Guide

Centreon vs. PRTG Enterprise Monitor

April 2026

Download the complete report

Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

24th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (29th), Cloud Monitoring Software (18th)

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

32nd

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.4%, down from 2.5% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.4%
PRTG Enterprise Monitor	0.5%
Other	98.1%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Emmanuel Appiah Boateng

Network and Security Engineer at a educational organization with 1,001-5,000 employees

Proactive monitoring has reduced network downtime and enables rapid incident response

The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have everything we need with the product."

"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

"Predetermined templates allow for simple and fast service monitoring configuration."

"The most valuable feature is that we can manually configure everything we need; because the interface is quite user-friendly, you can configure the system very deeply, which is very pleasant and useful since you can monitor and see everything on your service list, dashboard, or MAP, and you can even create your own plugin and monitoring query."

"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."

"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."

"Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively."

More Centreon pros

"PRTG is good and very easy to use."

"It can identify downtimes and disruptions."

"What I really appreciate about PRTG Enterprise Monitor is that it is very easy to set up, especially the configuration, which is not complicated, and it is very straightforward to go in and change things."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

More PRTG Enterprise Monitor pros

Cons

"Centreon introduced network discovery in the most recent update. However, it doesn't work well."

"I would like to see a better UI, one which is more responsive."

"It is necessary to improve service monitoring of database services in the free version."

"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."

"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."

"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."

"The pricing setup costs and licensing weren't very good in the past."

"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

More Centreon cons

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

"The licensing policy needs to change."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"The support must be improved."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

"When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really need that kind of customization."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."

"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."

"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

"The pricing works out well for us, given our environment and where we are."

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."

"The tool is cheaply priced."

"Centreon is an open source product. Thus, there is no need for licensing."

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."

More Centreon pricing and cost advice

"I rate the product's pricing an eight to seven out of ten."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"PRTG Enterprise Monitor is an expensive product."

"PRTG Enterprise Monitor's pricing is reasonable."

"The solution is affordable."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

Financial Services Firm

Government

Healthcare Company

12%

Educational Organization

University

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

What is your primary use case for PRTG Enterprise Monitor?

I mainly use PRTG Enterprise Monitor for network infrastructure monitoring. I am currently working as a Network and Security Engineer.

See all answers

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Compared 9% of the time

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Product Reports

Buyer's Guide

Centreon

May 2026

Download Centreon product report

Buyer's Guide

PRTG Enterprise Monitor

April 2026

Download PRTG Enterprise Monitor product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

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Buyer's Guide

Centreon vs. PRTG Enterprise Monitor

April 2026

Free Report: Centreon vs. PRTG Enterprise Monitor

Find out what your peers are saying about Centreon vs. PRTG Enterprise Monitor and other solutions. Updated: April 2026.

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