Centreon vs PRTG Enterprise Monitor comparison

Why PeerSpot?

Centreon and Paessler GmbH are both solutions in the Network Monitoring Software category. Centreon is ranked #23 with an average rating of 7.7, while Paessler GmbH is ranked #51 with an average rating of 8.0. Centreon holds a 1.2% mindshare in NMS, compared to Paessler GmbH’s 0.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 90% of Paessler GmbH users who would recommend it.

Centreon

Read 31 Centreon reviews

9,361 Views
7,395 Comparison Views

93% willing to recommend

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

2,574 Views
2,574 Comparison Views

90% willing to recommend

Centreon

PRTG Enterprise Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Centron and PRTG Enterprise Monitor are prominent in the network monitoring solutions market. PRTG seems to have the upper hand due to its ease of use and real-time capabilities, which many users find valuable enough to justify the price.

Features: Centreon offers centralized monitoring, allowing users to monitor all devices from one platform and set downtimes for routine maintenance, helping to reduce alert fatigue. It is highly customizable, supporting the integration of various third-party solutions and providing user-friendly dashboards for comprehensive visibility. PRTG excels with its straightforward configuration, allowing fast setup and integration with SNMP for responsive alerts, vital for efficient network issue resolution. It provides seamless agentless monitoring across multiple environments.

Room for Improvement: Centreon could enhance its downtime management capabilities and improve real-time alerting for multiple devices. It lacks in offering comprehensive cloud service monitoring. Improvements in mobile notifications and web application tracking would enhance its functionality. PRTG requires improved integration with third-party services and faces challenges with manual configurations that affect its real-time alert capabilities and dashboard customization.

Ease of Deployment and Customer Service: Centreon offers hybrid deployment options, giving flexibility but is hindered by limited support hours impacting the resolution of urgent matters. Its tech support response times vary, sometimes leading to in-house remediation. PRTG benefits from an on-premises deployment approach simplifying system troubleshooting but lacks comprehensive third-party integrations which may present deployment challenges. However, PRTG is known for its rapid response to tech support inquiries, often improving user satisfaction.

Pricing and ROI: Centreon's open-source model provides cost-effective solutions, though its Enterprise edition may be costly for smaller clients. Its negotiable pricing, coupled with integration capabilities, deliver tangible time and cost savings. PRTG is viewed as reasonably priced, though it can become expensive for extensive deployments due to bundle licensing. It offers competitive pricing when considering multiple interfaces, providing considerable ROI through structured efficient alert management and network monitoring.

To learn more, read our detailed Centreon vs. PRTG Enterprise Monitor Report (Updated: September 2026).

Buyer's Guide

Centreon vs. PRTG Enterprise Monitor

September 2026

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

23rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (26th), Cloud Monitoring Software (20th)

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

51st

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.2%, down from 2.2% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.2%
PRTG Enterprise Monitor	0.5%
Other	98.3%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Emmanuel Appiah Boateng

Network and Security Engineer at a educational organization with 1,001-5,000 employees

Proactive monitoring has reduced network downtime and enables rapid incident response

The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"During the day it probably saves us 50 percent of our time, and during the night it's even more."

"We picked Centreon because, after an open-source comparison, and given what we want to do, and our skills and experience as well, it was the best solution for us, the most reliable for our services."

"Centreon is a really capable tool that increases efficiency and gives you more information."

"Centreon's most valuable feature is Opsgenie."

"E-mail alert notifications are valuable."

"We and our customers have saved so much time that we are acting instead of reacting to a situation in a positive way."

"The most valuable feature of the solution is that most of its plug-ins are free."

"Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause."

More Centreon pros

"PRTG is good and very easy to use."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

"What I really appreciate about PRTG Enterprise Monitor is that it is very easy to set up, especially the configuration, which is not complicated, and it is very straightforward to go in and change things."

"The product's most valuable feature is network analysis."

"It can identify downtimes and disruptions."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."

More PRTG Enterprise Monitor pros

Cons

"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."

"It is necessary to improve service monitoring of database services in the free version."

"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."

"There are times when we face issues with Centreon being in development mode. Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received."

"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."

"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."

"Now that we got it, I haven't had time to work on it since it is a paid solution that is quite expensive."

"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."

More Centreon cons

"Regarding the pricing aspect, we used to pay 5,000 dollars for PRTG Enterprise Monitor. Given that we scaled it up and there's a new pricing model, it increased to 14,000 dollars."

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"There could be more security features included in PRTG Enterprise Monitor."

"The licensing policy needs to change."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

"The support must be improved."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."

"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."

"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."

"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."

More Centreon pricing and cost advice

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"PRTG Enterprise Monitor's pricing is reasonable."

"I rate the product's pricing an eight to seven out of ten."

"The solution is affordable."

"PRTG Enterprise Monitor is an expensive product."

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Top Industries

By visitors reading reviews

Construction Company

10%

Comms Service Provider

10%

Computer Software Company

Outsourcing Company

Healthcare Company

11%

Comms Service Provider

11%

Educational Organization

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

What is your primary use case for PRTG Enterprise Monitor?

I mainly use PRTG Enterprise Monitor for network infrastructure monitoring. I am currently working as a Network and Security Engineer.

See all answers

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Compared 9% of the time

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Compared 7% of the time

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Compared 6% of the time

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Compared 6% of the time

Nagios XI vs Centreon

Compared 5% of the time

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Checkmk vs PRTG Enterprise Monitor

Compared 13% of the time

PRTG Network Monitor vs PRTG Enterprise Monitor

Compared 13% of the time

DX Spectrum vs PRTG Enterprise Monitor

Compared 8% of the time

SolarWinds NPM vs PRTG Enterprise Monitor

Compared 7% of the time

Domotz Pro vs PRTG Enterprise Monitor

Compared 6% of the time

More PRTG Enterprise Monitor Competitors

Product Reports

Buyer's Guide

Centreon

October 2026

Download Centreon product report

Buyer's Guide

PRTG Enterprise Monitor

September 2026

Download PRTG Enterprise Monitor product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

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Buyer's Guide

Centreon vs. PRTG Enterprise Monitor

September 2026

Free Report: Centreon vs. PRTG Enterprise Monitor

Find out what your peers are saying about Centreon vs. PRTG Enterprise Monitor and other solutions. Updated: September 2026.

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