Centreon vs PRTG Enterprise Monitor comparison

Centreon and Paessler GmbH are both solutions in the Network Monitoring Software category. Centreon is ranked #27 with an average rating of 7.3, while Paessler GmbH is ranked #29 with an average rating of 8.2. Centreon holds a 1.2% mindshare in NMS, compared to Paessler GmbH’s 0.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 90% of Paessler GmbH users who would recommend it.

Centreon

Read 31 Centreon reviews

8,544 Views
6,835 Comparison Views

93% willing to recommend

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

2,196 Views
2,174 Comparison Views

90% willing to recommend

Centreon

PRTG Enterprise Monitor

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Executive SummaryUpdated on Jun 3, 2026

Centron and PRTG Enterprise Monitor are prominent in the network monitoring solutions market. PRTG seems to have the upper hand due to its ease of use and real-time capabilities, which many users find valuable enough to justify the price.

Features: Centreon offers centralized monitoring, allowing users to monitor all devices from one platform and set downtimes for routine maintenance, helping to reduce alert fatigue. It is highly customizable, supporting the integration of various third-party solutions and providing user-friendly dashboards for comprehensive visibility. PRTG excels with its straightforward configuration, allowing fast setup and integration with SNMP for responsive alerts, vital for efficient network issue resolution. It provides seamless agentless monitoring across multiple environments.

Room for Improvement: Centreon could enhance its downtime management capabilities and improve real-time alerting for multiple devices. It lacks in offering comprehensive cloud service monitoring. Improvements in mobile notifications and web application tracking would enhance its functionality. PRTG requires improved integration with third-party services and faces challenges with manual configurations that affect its real-time alert capabilities and dashboard customization.

Ease of Deployment and Customer Service: Centreon offers hybrid deployment options, giving flexibility but is hindered by limited support hours impacting the resolution of urgent matters. Its tech support response times vary, sometimes leading to in-house remediation. PRTG benefits from an on-premises deployment approach simplifying system troubleshooting but lacks comprehensive third-party integrations which may present deployment challenges. However, PRTG is known for its rapid response to tech support inquiries, often improving user satisfaction.

Pricing and ROI: Centreon's open-source model provides cost-effective solutions, though its Enterprise edition may be costly for smaller clients. Its negotiable pricing, coupled with integration capabilities, deliver tangible time and cost savings. PRTG is viewed as reasonably priced, though it can become expensive for extensive deployments due to bundle licensing. It offers competitive pricing when considering multiple interfaces, providing considerable ROI through structured efficient alert management and network monitoring.

To learn more, read our detailed Centreon vs. PRTG Enterprise Monitor Report (Updated: August 2026).

Buyer's Guide

Centreon vs. PRTG Enterprise Monitor

August 2026

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Helped 909,948 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

27th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (27th), Cloud Monitoring Software (21st)

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

29th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.2%, down from 2.3% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.2%
PRTG Enterprise Monitor	0.5%
Other	98.3%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Emmanuel Appiah Boateng

Network and Security Engineer at a educational organization with 1,001-5,000 employees

Proactive monitoring has reduced network downtime and enables rapid incident response

The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Centreon's most valuable feature is Opsgenie."

"This product provides comprehensive reporting for our top management."

"Centreon is a really capable tool that increases efficiency and gives you more information."

"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."

"We have the business activity monitoring, the map, and the MBI modules and they are all very good."

"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."

"I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly."

"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."

More Centreon pros

"PRTG is good and very easy to use."

"The product is easy to understand."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

"What I really appreciate about PRTG Enterprise Monitor is that it is very easy to set up, especially the configuration, which is not complicated, and it is very straightforward to go in and change things."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"It can identify downtimes and disruptions."

"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."

More PRTG Enterprise Monitor pros

Cons

"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

"The most important issue is the capability to interconnect with other systems."

"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."

"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

"The scalability of Centreon is very bad because of the nature of the software."

"Sometimes, Centreon does not show the status of services as updated, which should be addressed."

"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."

"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

More Centreon cons

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"The support must be improved."

"There could be more security features included in PRTG Enterprise Monitor."

"When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really need that kind of customization."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."

"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."

"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."

"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"The pricing is acceptable."

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."

More Centreon pricing and cost advice

"PRTG Enterprise Monitor is an expensive product."

"PRTG Enterprise Monitor's pricing is reasonable."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"I rate the product's pricing an eight to seven out of ten."

"The solution is affordable."

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Top Industries

By visitors reading reviews

Construction Company

10%

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

Healthcare Company

11%

Educational Organization

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

What is your primary use case for PRTG Enterprise Monitor?

I mainly use PRTG Enterprise Monitor for network infrastructure monitoring. I am currently working as a Network and Security Engineer.

See all answers

Comparisons

Zabbix vs Centreon

Compared 9% of the time

PRTG Network Monitor vs Centreon

Compared 8% of the time

Datadog vs Centreon

Compared 7% of the time

SolarWinds NPM vs Centreon

Compared 6% of the time

Nagios XI vs Centreon

Compared 5% of the time

More Centreon Competitors

PRTG Network Monitor vs PRTG Enterprise Monitor

Compared 15% of the time

Checkmk vs PRTG Enterprise Monitor

Compared 14% of the time

DX Spectrum vs PRTG Enterprise Monitor

Compared 9% of the time

SolarWinds NPM vs PRTG Enterprise Monitor

Compared 7% of the time

Domotz Pro vs PRTG Enterprise Monitor

Compared 7% of the time

More PRTG Enterprise Monitor Competitors

Product Reports

Buyer's Guide

Centreon

August 2026

Download Centreon product report

Buyer's Guide

PRTG Enterprise Monitor

August 2026

Download PRTG Enterprise Monitor product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

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Buyer's Guide

Centreon vs. PRTG Enterprise Monitor

August 2026

Free Report: Centreon vs. PRTG Enterprise Monitor

Find out what your peers are saying about Centreon vs. PRTG Enterprise Monitor and other solutions. Updated: August 2026.

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