Centreon and DX NetOps are both strong contenders in network monitoring. DX NetOps holds an advantage due to its extensive features, which justify the investment.
Features: Centreon offers scalability, seamless integration, and business intelligence reporting. It supports active monitoring with versatile data visualizations and navigation. DX NetOps provides robust performance management and insights into infrastructure utilization, ensuring optimal resource allocation.
Room for Improvement: Centreon needs enhancements in API capabilities, cloud monitoring, and 24/7 support. It also faces challenges with dynamic thresholds and 3D map visualization. DX NetOps could improve module cohesion and network management automation.
Ease of Deployment and Customer Service: Centreon offers the flexibility of on-premises, hybrid, and public cloud deployments. Its technical support is limited to Central European business hours. DX NetOps provides better support coverage, though it could benefit from optimized hardware requirements for performance.
Pricing and ROI: Centreon's open-source nature lowers initial costs, providing free and enterprise options despite licensing confusion. DX NetOps is perceived as costly but often provides discounts, yielding value through its features.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
They are fast, responsive, and have technical expertise.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
The product is very scalable, to the maximum.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
It would be useful to have more AI features.
Centreon's pricing is not very expensive.
I think the pricing is expensive.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
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