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Oracle Hyperion vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Users report varying ROI with Oracle Hyperion, highlighting process improvements, accuracy, reduced task time, and enhanced decision-making.
Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
 

Customer Service

Sentiment score
5.4
Oracle's customer service feedback is mixed, citing delays and coordination issues, though high-priority issues get faster responses.
Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
I rate Oracle's technical support as very good, giving it a score of 8 to 9 out of 10.
Support is generally fast for Sev1 or Sev2 tickets but slower for lower-severity tickets.
The response time is not that good.
Technical support for Software AG ARIS Process Mining is good.
 

Scalability Issues

Sentiment score
7.0
Oracle Hyperion is scalable and suitable for large organizations, though some users face performance challenges during expansion.
Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
I rate the scalability of Oracle Hyperion as an 8 out of 10 because it remains a top choice in the market.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
 

Stability Issues

Sentiment score
7.0
Oracle Hyperion is stable with occasional bugs, reliable performance on-premises, and robust cloud versions when best practices are followed.
Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
Cloud configurations have not exhibited issues like crashing or slowing down for significant data volumes.
We sometimes encounter bugs and need to connect with Oracle Support.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
 

Room For Improvement

Oracle Hyperion requires user interface, reporting, integration, documentation, pricing, and support improvements for enhanced usability and advanced functionality.
Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
For example, a company with fifty users versus five hundred users should see better pricing.
It is user-friendly and offers several advantages in financial reporting and consolidation.
The pricing model could be more flexible as it's more expensive than its competitors.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
 

Setup Cost

Oracle Hyperion's pricing includes high setup costs and complex licensing, challenging for medium-sized firms due to user-based expenses.
ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
The pricing model is on the higher side compared to its competitors.
 

Valuable Features

Oracle Hyperion offers intuitive interfaces, data security, and efficient planning, streamlining global finance management with comprehensive insights.
Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
It enables me to input data directly based on my security and business lines, with an inbuilt calculation engine for data aggregation and reporting.
Anaplan has built-in UX pages for report preparation, unlike Oracle Hyperion, which often relies on third-party tools such as Hyperion Financial Reporting and Power BI for reporting.
This issue has been resolved, and Oracle Hyperion data can now be updated, with data loads completed in 30 minutes.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
 

Categories and Ranking

Oracle Hyperion
Ranking in Business Performance Management
1st
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
58
Ranking in other categories
No ranking in other categories
Software AG ARIS Process Mi...
Ranking in Business Performance Management
22nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Process Mining (8th)
 

Mindshare comparison

As of September 2025, in the Business Performance Management category, the mindshare of Oracle Hyperion is 8.1%, down from 12.4% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management Market Share Distribution
ProductMarket Share (%)
Oracle Hyperion8.1%
Software AG ARIS Process Mining1.2%
Other90.7%
Business Performance Management
 

Featured Reviews

Pranit Chhajed - PeerSpot reviewer
Automation of financial processes streamlines operations but pricing needs improvement
Our clients mostly use Hyperion for their financial requirements, including budgeting, forecasting, and planning The feature that allows automation of the budgeting and forecasting process is extremely valuable, especially when compared to Excel. The workflow management of planning and the…
Nupur Wadhwa - PeerSpot reviewer
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
10%
University
6%
Computer Software Company
14%
Financial Services Firm
12%
Energy/Utilities Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise38
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Oracle Hyperion?
We can collect data from various sources, which is very useful for budgeting and planning.
What needs improvement with Oracle Hyperion?
We are going to re-implement the Oracle Hyperion system due to changes in our chart of account process and some other factors. We were analyzing whether to move to a cloud system, EPM Cloud. We hav...
What is your primary use case for Oracle Hyperion?
We are using Oracle Financials and Oracle Hyperion. Oracle Hyperion is used for budget and MIS reporting, while Financials is used for financial accounting, payables, receivables, and general ledge...
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Also Known As

Hyperion
ARIS Process Performance Manager
 

Overview

 

Sample Customers

ITNL, Aditya Birla Nuvo Ltd., Zaklady Farmaceutyczne Polpharma S.A., Daelim Industrial Co. Ltd., Barco N.V., SITA, McGregor Fashion Group B.V., PCCW Ltd.
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Oracle Hyperion vs. Software AG ARIS Process Mining and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.