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Oracle Hyperion vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Users report varying ROI with Oracle Hyperion, highlighting process improvements, accuracy, reduced task time, and enhanced decision-making.
Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
Consultant 2 at Protiviti
 

Customer Service

Sentiment score
5.4
Oracle's customer service feedback is mixed, citing delays and coordination issues, though high-priority issues get faster responses.
Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
I rate Oracle's technical support as very good, giving it a score of 8 to 9 out of 10.
Product Support Engineer at JSW
Support is generally fast for Sev1 or Sev2 tickets but slower for lower-severity tickets.
Associate Consultant at a construction company with 10,001+ employees
The response time is not that good.
Consultant at a consultancy with 10,001+ employees
Technical support for Software AG ARIS Process Mining is good.
Consultant 2 at Protiviti
 

Scalability Issues

Sentiment score
7.0
Oracle Hyperion is scalable and suitable for large organizations, though some users face performance challenges during expansion.
Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
I rate the scalability of Oracle Hyperion as an 8 out of 10 because it remains a top choice in the market.
Product Support Engineer at JSW
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
Consultant 2 at Protiviti
 

Stability Issues

Sentiment score
7.0
Oracle Hyperion is stable with occasional bugs, reliable performance on-premises, and robust cloud versions when best practices are followed.
Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
Cloud configurations have not exhibited issues like crashing or slowing down for significant data volumes.
Associate Consultant at a construction company with 10,001+ employees
We sometimes encounter bugs and need to connect with Oracle Support.
Consultant at a consultancy with 10,001+ employees
It happens sometimes that the server is down, and if the server is not working, you cannot work.
Consultant 2 at Protiviti
 

Room For Improvement

Oracle Hyperion requires user interface, reporting, integration, documentation, pricing, and support improvements for enhanced usability and advanced functionality.
Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
For example, a company with fifty users versus five hundred users should see better pricing.
Associate Consultant at a construction company with 10,001+ employees
It is user-friendly and offers several advantages in financial reporting and consolidation.
Product Support Engineer at JSW
The pricing model could be more flexible as it's more expensive than its competitors.
Consultant at a consultancy with 10,001+ employees
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
Consultant 2 at Protiviti
 

Setup Cost

Oracle Hyperion's pricing includes high setup costs and complex licensing, challenging for medium-sized firms due to user-based expenses.
ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
The pricing model is on the higher side compared to its competitors.
Consultant at a consultancy with 10,001+ employees
 

Valuable Features

Oracle Hyperion offers intuitive interfaces, data security, and efficient planning, streamlining global finance management with comprehensive insights.
Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
It enables me to input data directly based on my security and business lines, with an inbuilt calculation engine for data aggregation and reporting.
Associate Consultant at a construction company with 10,001+ employees
Anaplan has built-in UX pages for report preparation, unlike Oracle Hyperion, which often relies on third-party tools such as Hyperion Financial Reporting and Power BI for reporting.
Product Support Engineer at JSW
This issue has been resolved, and Oracle Hyperion data can now be updated, with data loads completed in 30 minutes.
Divisional Head Operational & Reputational Risk at Allied Bank Limited
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
Consultant 2 at Protiviti
 

Categories and Ranking

Oracle Hyperion
Ranking in Business Performance Management
1st
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
58
Ranking in other categories
No ranking in other categories
Software AG ARIS Process Mi...
Ranking in Business Performance Management
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Process Mining (8th)
 

Mindshare comparison

As of December 2025, in the Business Performance Management category, the mindshare of Oracle Hyperion is 6.2%, down from 12.1% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management Market Share Distribution
ProductMarket Share (%)
Oracle Hyperion6.2%
Software AG ARIS Process Mining1.6%
Other92.2%
Business Performance Management
 

Featured Reviews

SC
Product Support Engineer at JSW
Empower financial planning with user-friendly and robust features
The best features of Oracle Hyperion revolve around their cloud-based technology, which is gradually moving to cloud solutions such as EPMCSG, while Anaplan uses two engines for calculations, the classic engine and the Essbase engine. Anaplan allows for quick module changes, where adjustments in one module reflect throughout the user experience. In contrast, Oracle Hyperion relies on Essbase as a database with calculation scripts and business rules, and it incorporates Smart View technology for Excel connections, providing a familiar interface for users. Oracle Hyperion is fundamentally a good technology and does not require significant improvements compared to other technologies because it is user-friendly and offers several advantages in financial reporting and consolidation. However, I have observed that Anaplan has built-in UX pages for report preparation, unlike Oracle Hyperion, which often relies on third-party tools such as Hyperion Financial Reporting and Power BI for reporting.
Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
11%
University
8%
Computer Software Company
8%
Computer Software Company
13%
Financial Services Firm
11%
Outsourcing Company
11%
Energy/Utilities Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise38
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Oracle Hyperion?
We can collect data from various sources, which is very useful for budgeting and planning.
What needs improvement with Oracle Hyperion?
We are going to re-implement the Oracle Hyperion system due to changes in our chart of account process and some other factors. We were analyzing whether to move to a cloud system, EPM Cloud. We hav...
What is your primary use case for Oracle Hyperion?
We are using Oracle Financials and Oracle Hyperion. Oracle Hyperion is used for budget and MIS reporting, while Financials is used for financial accounting, payables, receivables, and general ledge...
What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. ...
 

Also Known As

Hyperion
ARIS Process Performance Manager
 

Overview

 

Sample Customers

ITNL, Aditya Birla Nuvo Ltd., Zaklady Farmaceutyczne Polpharma S.A., Daelim Industrial Co. Ltd., Barco N.V., SITA, McGregor Fashion Group B.V., PCCW Ltd.
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Oracle Hyperion vs. Software AG ARIS Process Mining and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.