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BrowserStack vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
BrowserStack offers ROI through reduced testing time, improved CI/CD integration, enhanced automation, and efficient cross-platform testing.
Sentiment score
6.8
Worksoft Certify users achieve up to 90% time savings with automation, improving efficiency and reducing testing costs.
Pipeline executions that used to take eight hours have been reduced to one hour, enhancing continuous deployment and providing quicker feedback cycles.
Managing Technical Consultant at a tech vendor with 10,001+ employees
I think its biggest benefit is how it integrates with our CI/CD, not necessarily giving access to developers for test devices.
Test Software Development Engineer at uShip, Inc.
I have seen a return on investment with BrowserStack, specifically a 50% reduction in human capacity.
Chief Executive Officer & Founder at a tech vendor with 201-500 employees
It brings measurable benefits, and I have observed time-saving, cost-saving, and resource-saving aspects with Worksoft Certify.
WorkSoft Certified Automation Engineer at Qualesce
Where we used to require twelve to twenty manual resources, we now only need four resources to perform the testing efforts.
Senior Analyst - Automation Testing at Johnson Controls, Inc.
I can confirm that Worksoft Certify brings measurable benefits in terms of cost saving, time saving, resource saving, and efficiency improvements in my projects.
Senior Analyst at Accenture
 

Customer Service

Sentiment score
6.7
BrowserStack's customer service is seen as supportive and efficient, though some seek phone support for quicker responses.
Sentiment score
6.4
Worksoft Certify's customer service is quick but inconsistent, with effective escalation yet issues with first-level support knowledge.
BrowserStack customer support is excellent, with knowledgeable staff assisting throughout onboarding, setup, and understanding our needs to provide tailored solutions.
Managing Technical Consultant at a tech vendor with 10,001+ employees
If the L1 support cannot handle the issues, their L2 support is very good, as technical people come and solve the problems.
Automation Architect at a manufacturing company with 10,001+ employees
Their technical support is responsive, which is good, and their solutions are timely.
Test Engineering Manager at a tech vendor with 10,001+ employees
If we could have direct contact through platforms like Teams for any immediate queries, it would save the tester's time.
Test Lead at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.8
BrowserStack's scalability is praised for AWS auto-scaling, but cost concerns and varied experiences are noted by users.
Sentiment score
7.6
Worksoft Certify is praised for scalability, smooth integration, and adaptability, efficiently handling large volumes in diverse environments.
BrowserStack's scalability is enhanced by its auto-scaling capabilities on AWS.
Managing Technical Consultant at a tech vendor with 10,001+ employees
They reproduce the same scenario, and then we create the bug ticket for them to fix.
QA Automation Lead at Mashvisor
We are an enterprise company. It covers companies of all sizes.
Test Engineering Manager at a tech vendor with 10,001+ employees
I would assess the scalability of Worksoft Certify as around eight to nine, as it is designed for larger teams and complex environments, facilitating efficient testing and deployment.
IT Engineer at Capgemini
When I need to add additional resources to scale up, it is easy to do so to run more tests.
WorkSoft Certified Automation Engineer at Qualesce
 

Stability Issues

Sentiment score
7.1
BrowserStack is praised for reliability, though users report occasional mobile issues; rated highly for stability and strong support.
Sentiment score
7.3
Worksoft Certify is stable with high ratings, minor issues often due to environment, praised for support and improvements.
BrowserStack is quite stable for me because it offers many different devices, is always up to date, and has a nice user interface with good user experience.
Senior Software Engineer at EPAM Systems
Sometimes there is slowness in the network, especially when working with AWS-based hosting.
Vice President at a financial services firm with 10,001+ employees
Regarding stability, I have not seen any lagging, crashing, or downtime with Worksoft Certify; it is very stable nowadays.
Automation Architect at a manufacturing company with 10,001+ employees
It depends on where this particular tool is installed, including the RAM size or the disk size of that machine.
Test Lead at a tech vendor with 10,001+ employees
Throughout my experience, I have not encountered any crashes, performance issues, or stability issues with Worksoft Certify.
WorkSoft Certified Automation Engineer at Qualesce
 

Room For Improvement

BrowserStack needs better connectivity, speed, pricing, integration, real-time testing, mobile file upload, customization, and accessibility support.
Worksoft Certify needs improvements in performance efficiency, integration, user experience, dynamic handling, and support to address various user challenges.
BrowserStack is very expensive and they keep increasing their cost, which is absolutely ridiculous, especially when someone like LambdaTest is coming through for literal thousands of dollars less, with the same services.
Test Software Development Engineer at uShip, Inc.
Going forward, one way BrowserStack could improve is by incorporating AI concepts to create tests automatically from provided URLs or user intentions, generating scripts without needing users to write automation scripts.
Managing Technical Consultant at a tech vendor with 10,001+ employees
I think false positives are an area where BrowserStack can improve, as I have often seen things working fine on actual devices, but on BrowserStack devices, issues arise due to network slowness or AWS region connectivity problems that cause lag.
Vice President at a financial services firm with 10,001+ employees
Focusing more on AI and its integration with Worksoft would really help enhance our processes.
Project Manager at a tech services company with 51-200 employees
They need to keep working on the mobile interface, the API part, and they need to improve more on web applications.
Automation Architect at a manufacturing company with 10,001+ employees
Immediate contact to a concerned team or person should be established so that the issue can be fixed at a better pace.
Test Lead at a tech vendor with 10,001+ employees
 

Setup Cost

BrowserStack's pricing is seen as higher but cost-effective, offering customizable plans and user-based licenses for enterprise buyers.
Worksoft Certify pricing is high but deemed valuable for its ROI and automation benefits across different license models.
pricing was that it was a bit on the higher side, around three hundred dollars per user per month.
Managing Technical Consultant at a tech vendor with 10,001+ employees
As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
Project Manager at a tech services company with 51-200 employees
The pricing is minimal and moderate.
Test Engineer at Wipro Limited
I think the pricing for Worksoft Certify is cheaper compared to other tools.
Automation Architect at a manufacturing company with 10,001+ employees
 

Valuable Features

BrowserStack's features enhance testing by providing speed, automation, real device access, and integration, improving performance and reducing defects.
Worksoft Certify offers codeless automated testing, efficient recording, and seamless integration, reducing manual effort and enhancing automation.
The device farm is one of the positive impacts we have seen from using BrowserStack. We get to run our automation against their full suite of devices, which alleviates the uplift of manual testing.
Test Software Development Engineer at uShip, Inc.
BrowserStack has positively impacted my organization by helping us reduce the human capacity by 50%, with that reduction mostly being in manual testing efforts.
Chief Executive Officer & Founder at a tech vendor with 201-500 employees
BrowserStack has positively impacted my organization primarily through time savings because it is very easy to use and replicates physical devices for testing, which is crucial since we usually do not have physical devices.
Software Engineer at a tech vendor with 1,001-5,000 employees
Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.
Project Manager at a tech services company with 51-200 employees
I believe it will reduce cycle time; we can save 30 to 40%, even 40 to 60% regression cycle time, with innovations we have implemented with Worksoft Certify.
Automation Architect at a manufacturing company with 10,001+ employees
It also covers end-to-end testing across different applications, enabling testing of complete business processes, and integrates with other applications such as SAP, Oracle, and Salesforce.
IT Engineer at Capgemini
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
33
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of BrowserStack is 8.1%, down from 10.5% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.3%
BrowserStack8.1%
Other87.6%
Functional Testing Tools
 

Featured Reviews

RM
Managing Technical Consultant at a tech vendor with 10,001+ employees
Cross-platform testing has accelerated releases and now needs smarter AI-driven test creation
The best features that BrowserStack offers include the ability to run manual and automated tests on real devices. We can create bugs, integrate it with other platforms like Jira or Azure, and use self-healing scripts with Selenium. We also have the test runs for different versions or with different frameworks, not just Selenium but with Playwright as well. Additionally, there are real-time dashboards and notifications sent when tests fail or when we need screenshots or recordings of test executions, and we can easily integrate this into our pipelines. BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers. We have worked on around twenty to thirty projects, and the need for a stable, customizable single test execution platform that supports different platforms has been met. It has helped manage the entire quality assurance of the product efficiently. The measurable improvements due to BrowserStack include a significant efficiency gain, allowing the whole team to collaborate on testing and communicate faster. Also, the easier integration with project management tools has been beneficial. The documentation of findings has improved, which helps us share insights with different project stakeholders.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
5%
Manufacturing Company
16%
Retailer
10%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise8
Large Enterprise14
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My experience with pricing, setup cost, and licensing was good.
What needs improvement with BrowserStack?
I feel there is not much to improve about BrowserStack.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about BrowserStack vs. Worksoft Certify and other solutions. Updated: January 2026.
881,114 professionals have used our research since 2012.