Try our new research platform with insights from 80,000+ expert users

BrowserStack vs Eggplant Performance vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Functional Testing Tools
Performance Testing Tools
Functional Testing Tools
 

Featured Reviews

ANand Kale - PeerSpot reviewer
Good in the area of automation and offers a high test coverage to users
I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications. I have not experienced any time-saving feature from the use of the tool. My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing. BrowserStack improved the quality of our company's applications. Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation. I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided. The product should offer more support for cross-browser testing, device testing, and testing across multiple devices. I rate the tool an eight out of ten.
Shyam_Prasad - PeerSpot reviewer
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources familiar with Eggplant in India is challenging due to lack of affiliation programs and so on.
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"The product's initial setup phase was not very difficult."
"Maintenance of the solution is easy."
"I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience."
"The speed of the solution and its performance are valuable."
"It's helpful for me to test on different devices."
"The most valuable feature of BrowserStack is the ability to do manual testing."
"I like that it offers full device capability."
"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"We find the solution stable and scalable."
"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"The error logging is also very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
"Live device testing. As we all know, It's really hard and challenging to find/purchase many real devices to test because it will be costly and not all the team can be able to purchase all of the devices out there. We used to have a lot of real devices under our labs. However, it is really time-consuming to maintain those devices and make sure they are up to date with the testing requirements."
"The Failure Analysis feature is really important for us, one of the most important aspects. What is the root cause? Is it because we have a defect or is it that we have a test case that we need to fix or modify? The Failure Analysis is one of the main functionalities that I am exploring all the time in Sauce Labs... The Failure Analysis helps us to discover which test cases we need to work on."
"I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time."
"The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud."
"It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline."
"The most valuable feature is cross-browser, cross-OS, cross-mobile device testing."
 

Cons

"I would like for there to be more integration with BrowserStack and other platforms."
"There is some stability issue in the product, making it in areas where improvements are required."
"While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA."
"Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier."
"It is difficult to use for someone who has little to no experience."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"Connectivity can sometimes mar the testing experience."
"We had some execution issues."
"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"Overall, I think Sauce Labs provides us with a valuable tool and resource. As far as what could be improved, I would say the overall test execution time. Some of the calls take a bit longer than I expect, for example in web browser tests; while the execution time isn't obnoxious, it could be improved so that overall tests/test suites finish faster."
"I may not know what should be improved on the platform, but I think it could offer a greater variety of testing solutions. I know there might be competing solutions that cover more things I'm unaware of, and it could expand a bit more. We've done a lot of automated testing scenarios, and that's all the rage these days, so I think Sauce Labs could look at potential ways to improve and cover other scenarios."
"Latency, due to Sauce Labs being a cloud-based solution, has been a concern. We work in different continents and countries, but last time I checked, Sauce Labs was only offering two data centers, one in the EU and another in the US. If you're not in either of those two places, you would have latency and issues running your test cases."
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
"Lacks the ability to start multiple tests simultaneously."
"We have had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt."
 

Pricing and Cost Advice

"The price is fine."
"Compared to other solutions, BrowserStack is one of the cheapest."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"BrowserStack could have a better price, but good things have a price."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"The price of BrowserStack is high."
"This solution costs less than competing products."
"The pricing is competitive in India."
"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"It could be less like pay-per-use with a lower rate."
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"Compared with other services, Sauce Labs is a bit expensive."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"It is an expensive tool."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
865,140 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
University
6%
Financial Services Firm
16%
Computer Software Company
11%
Retailer
11%
Energy/Utilities Company
9%
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for...
What needs improvement with BrowserStack?
In terms of improvements, they can make it snappier. Everything kind of works. They have locked down the phones, whic...
What do you like most about Eggplant Performance?
It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It ma...
What needs improvement with Eggplant Performance?
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a ...
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. ...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java....
 

Also Known As

No data available
TestPlant eggPlant Performance
No data available
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Cisco
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about Tricentis, OpenText, UiPath and others in Functional Testing Tools. Updated: August 2025.
865,140 professionals have used our research since 2012.