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BrowserStack vs Eggplant Performance vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
BrowserStack4.7%
Tricentis Tosca10.1%
OpenText Functional Testing6.8%
Other78.4%
Functional Testing Tools
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Performance2.5%
OpenText Professional Performance Engineering (LoadRunner Professional)13.6%
Tricentis NeoLoad10.7%
Other73.2%
Performance Testing Tools
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.7%
Tricentis Tosca10.1%
OpenText Functional Testing6.8%
Other78.4%
Functional Testing Tools
 

Featured Reviews

RM
Managing Technical Consultant at a tech vendor with 10,001+ employees
Cross-platform testing has accelerated releases and now needs smarter AI-driven test creation
The best features that BrowserStack offers include the ability to run manual and automated tests on real devices. We can create bugs, integrate it with other platforms like Jira or Azure, and use self-healing scripts with Selenium. We also have the test runs for different versions or with different frameworks, not just Selenium but with Playwright as well. Additionally, there are real-time dashboards and notifications sent when tests fail or when we need screenshots or recordings of test executions, and we can easily integrate this into our pipelines. BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers. We have worked on around twenty to thirty projects, and the need for a stable, customizable single test execution platform that supports different platforms has been met. It has helped manage the entire quality assurance of the product efficiently. The measurable improvements due to BrowserStack include a significant efficiency gain, allowing the whole team to collaborate on testing and communicate faster. Also, the easier integration with project management tools has been beneficial. The documentation of findings has improved, which helps us share insights with different project stakeholders.
Shyam_Prasad - PeerSpot reviewer
AVP - Testing & QA at Laminaar Aviation
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources familiar with Eggplant in India is challenging due to lack of affiliation programs and so on.
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use BrowserStack for testing on different platforms, and it's a platform that allows us to test on different devices and platforms, which we are using as a regression tool and for testing on different devices."
"BrowserStack's best feature is browser testing across different platforms, including mobile."
"Maintenance of the solution is easy."
"More than a feature, it was the hardware support that we were able to get through the interfaces, and this helped us address a very rare requirement that had come up within our end customer's stack."
"The most valuable feature of BrowserStack is the ability to do manual testing."
"It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it."
"It is a stable solution. There's no lagging and jittering."
"The most valuable feature was that it was very easy to connect to our web-application without much additional configuration."
"We've been really fortunate in that we've had virtually zero downtime in all the time we've been using Eggplant."
"It's been a revelation to us in terms of its ability to assist us in exploratory testing and to integrate with our current model-driven architecture."
"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"Customer Service: Excellent and very personal."
"We find the solution stable and scalable."
"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"The Failure Analysis feature is really important for us, one of the most important aspects. What is the root cause? Is it because we have a defect or is it that we have a test case that we need to fix or modify? The Failure Analysis is one of the main functionalities that I am exploring all the time in Sauce Labs... The Failure Analysis helps us to discover which test cases we need to work on."
"Sauce has all of the wanted features, from just about any major OS, any major browser, and different resolutions."
"It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline."
"Sauce Connect gave us ability to test an application that was hosted locally."
"Customer Service: Excellent, so far. Technical Support: Excellent, so far."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"Sauce Labs is leading in the area of both mobile capabilities and CrossBrowser and I would highly recommend looking into Sauce Labs."
"Sauce Labs is great in that you can spin up a virtual machine of one of many different configurations and quickly get your test up and running."
 

Cons

"One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."
"If you are inactive for 30 minutes, the solution will close."
"Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier."
"My review rating for BrowserStack is seven out of ten."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"There is room for improvement in pricing."
"My experience with pricing was that it was a bit on the higher side, around three hundred dollars per user per month, and I hoped it could be reduced."
"BrowserStack is very expensive and they keep increasing their cost, which is absolutely ridiculous, especially when someone like LambdaTest is coming through for literal thousands of dollars less, with the same services."
"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"One area I can think of to improve is the usability of the reports that we get."
"Bugs occur fairly frequently, but they are very responsive in identifying them and scheduling them for fixes in future releases."
"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"Sauce Labs test execution speed should improve."
"The connectivity needs improvement."
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"The way the owner/user/sub-user hierarchy is set up can be confusing."
"The ability to install profiles on iOS real mobile devices should be included."
"They should provide a JIRA integration plugin so that we can easily log issues."
"Better and programmatic controls on request/response recordings and sharing with developers."
 

Pricing and Cost Advice

"Compared to other solutions, BrowserStack is one of the cheapest."
"The price is fine."
"BrowserStack could have a better price, but good things have a price."
"This solution costs less than competing products."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"The price of BrowserStack is high."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"The pricing is competitive in India."
"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"We did initially go with Sauce Labs because of the pricing and integration."
"Trial the product and see if it suits your needs."
"It is an expensive tool."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"Cost-wise, it's decent. If you have to get the base version out of it, it's the best solution to go with. As compared to other cloud service providers, the pricing of Sauce Labs is decent."
"It could be less like pay-per-use with a lower rate."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
7%
Financial Services Firm
20%
Manufacturing Company
8%
Energy/Utilities Company
8%
Construction Company
7%
Financial Services Firm
12%
Computer Software Company
7%
Comms Service Provider
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise13
No data available
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

What needs improvement with BrowserStack?
Improvements for BrowserStack could include better usability when working under a private network or a VPN, since it ...
What is your primary use case for BrowserStack?
In the start of my career, I performed functional testing on mobile devices and web applications, and I used BrowserS...
Ask a question
Earn 20 points
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. ...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java....
What advice do you have for others considering Sauce Labs?
I would recommend it. Generally, if you already have Selenium as a free tool, I suggest sticking with that. However, ...
 

Also Known As

No data available
TestPlant eggPlant Performance
No data available
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Cisco
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about Tricentis, Worksoft, OpenText and others in Functional Testing Tools. Updated: May 2026.
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