

Tricentis Tosca and Sauce Labs compete in the test automation category, with Tosca leaning towards scriptless, model-based automation and Sauce Labs focusing on cross-browser and device support. Tricentis Tosca appears to have an edge with its comprehensive test case creation capabilities, but Sauce Labs thrives in environments with needs for extensive device compatibility and faster test execution.
Features: Tricentis Tosca provides model-based test automation, enabling scriptless testing and reducing maintenance efforts. It facilitates easy test case creation and reuse through drag-and-drop functionality and supports numerous enterprise applications. Sauce Labs is known for its broad cross-browser support and concurrent test execution, ideal for testing on diverse platforms. It offers robust video recording and logs for detailed test analysis.
Room for Improvement: Tricentis Tosca has challenges with compatibility and object recognition, often requiring application-specific customizations. Its licensing model is expensive and somewhat inflexible, demanding more short-term options. Sauce Labs needs pricing adjustments and improvements in documentation and device support. Users report slow connection times and desire more comprehensive device type support.
Ease of Deployment and Customer Service: Tricentis Tosca supports on-premises and hybrid cloud deployments but can struggle with proprietary integrations. Its customer service has room for enhancement, especially in addressing urgent issues. Sauce Labs focuses on public and private cloud environments, offering quicker setup but potentially higher latency. Both provide attentive customer support, with occasional efficiency challenges in high-priority incidents.
Pricing and ROI: Tricentis Tosca's high pricing suits large enterprises, offering a robust ROI through long-term maintenance and reduced overhead. However, initial costs may deter smaller companies. Sauce Labs offers competitive pricing with scalability, though real device testing costs can escalate quickly. Its shared licensing model caters to varied user needs, giving enterprises engaged in cross-platform testing an appealing return on investment.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
The overall competence of the support has declined; previously, the support was very good, but recently, it has become difficult to reach them and get solutions, and it's taking a lot of time.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
There is no way to mark the importance or criticality of incidents when creating them.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
The self-healing process should automatically handle any changes in web applications; for instance, if properties change inside the application, the tool should automatically take care of it, unlike other tools such as Mabl and TestComplete that have better self-healing capabilities.
The Vision AI implementation works very slowly, affecting the speed of our work.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The features I find most valuable in Tricentis Tosca are that it's the easiest way to build the scripts and to do the CI/CD process; using Tricentis Tosca is very useful and easy.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
| Product | Market Share (%) |
|---|---|
| Tricentis Tosca | 14.2% |
| Sauce Labs | 5.0% |
| Other | 80.8% |
| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 26 |
| Large Enterprise | 73 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 24 |
| Large Enterprise | 72 |
Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.
Sauce Labs Features
Sauce Labs has many valuable key features. Some of the most useful ones include:
Sauce Labs Benefits
There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.
Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”
Tricentis Tosca offers model-based testing that supports both technical and non-technical users through a user-friendly interface, enabling scriptless automation and seamless integration with UI and non-UI applications.
Tosca's modular approach enhances test maintenance and reuse while delivering comprehensive automation for diverse testing environments. Backed by risk-based testing and automated data management, it supports end-to-end testing across API, SAP, and desktop applications. Tosca's integration capabilities extend to environments like Salesforce, PHP webshops, and mobile apps, effectively enhancing Agile team workflows. Despite its strengths, room remains for improved reporting, object recognition, and more efficient upgrade processes. Enhancing documentation and mobile testing support could further elevate its functionality for many.
What key features does Tricentis Tosca offer?In retail, Tricentis Tosca automates inventory and transaction testing, ensuring efficient system updates. Financial services employ it for regulatory compliance through automated test scenarios in mainframe and PDF environments. Telecommunication companies utilize Tosca for API testing, aligning services across network platforms seamlessly.
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