"Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"Since this is an all-in-one testing site, we are able to take advantage of the browser OS combinations, mobile emulators and simulators, and real mobile devices. This is important to us since we have a variety of users, browsers, OS, etc."
"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."
"As stated earlier we use Sauce Labs for a combination of automated testing and manual testing. Therefore the most useful features are the ability to run the functional automated tests via a Sauce Labs tunnels which allows access to applications in our internal network. The second most useful feature is the manual side."
"The insights section provides a great overall state of the automation suite and can identify trends relatively quickly. If we see a dip in our passing rate over time, we can look at what changed when the test started failing to find the root cause rather than doing a quick fix to find that the test fails a short time later."
"The most valuable feature is cross-browser, cross-OS, cross-mobile device testing."
"From an infrastructure support perspective, the number of VMs, browsers installations and versions that we would be maintaining without Sauce Labs would be a lot. This includes not only the infrastructure costs, but also the maintenance costs and people's time. The labor cost associated with maintaining all of that would be considerably high. In terms of efficiency, having concurrent VMs with various browser combinations available has allowed us to run multiple executions by all our teams."
"We like the fact that it works across mobile, desktop, web, and APIs. Due to this, the solution has a broad range of applications."
"The technical support is good, we were satisfied."
"The initial setup isn't too difficult."
"The automation engine is very strong, and it is very competitive in the market in terms of features. They develop a lot of features."
"The use of automation is most valuable."
"The most valuable feature of Tricentis Tosca is the Tosca Commander. Functionality is another thing I find most valuable in the solution."
"You can quickly build automated testing, manage it, and have it run on a regular basis to ensure that there are no issues."
"The solution has plenty of features compared to other solutions."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
"The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution."
"The one issue I have is the 14-day trial that a new user gets for free. I understand the concept of the trial period; however, I think this could be revamped to a free 30-minute run time every few months or after a significant update once the trial period has ended."
"They should provide a JIRA integration plugin so that we can easily log issues."
"The testing process is difficult. I need to prove the complete competency of the tool, and I am finding that challenging."
"Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could of a been a timeout error from the code."
"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."
"Tricentis Tosca's performance could be better. Sometimes when we are remapping or when it is loading it can take a lot of time. There are free solutions that have better performance in this area."
"What needs to be improved in Tricentis Tosca is its centralized repository mechanism because it's not as flexible. The repository in the solution where you store the data and the script for test automation is quite an old-fashioned mechanism that could be improved."
"The source controls that are in Tricentis Tosca have some problems. For example, if you use Selenium or use Java-based application, it's easy to match code from two developers. However, if you're a developer and going to look at Tricentis Tosca, it's very difficult to use the source control measure."
"Tricentis Tosca could improve on its mobile automation solution."
"Their license management should be improved. One of our customers is a global customer. They want to use one licensed server and then split the licenses based on the different users of the different business units, but currently, there is only one license server that everybody can access. There is no control, and that's why sometimes congestion can happen."
"I would like to see more implementation of AI on the self-healing aspect. That would be like the next step."
"Tosca's reporting features could be better. Tricentis had a reporting tool called Analytics, but it didn't function properly after they reworked it. After that, they tried a new approach with key-tracing, and that didn't work."
"The integration with mobile testing could be useful."
Sauce Labs is ranked 3rd in Test Automation Tools with 28 reviews while Tricentis Tosca is ranked 1st in Test Automation Tools with 26 reviews. Sauce Labs is rated 8.6, while Tricentis Tosca is rated 8.2. The top reviewer of Sauce Labs writes "Metrics about testing across the company are easily accessible, and it's easy to get teams up and running". On the other hand, the top reviewer of Tricentis Tosca writes "Efficient operations, continuous improvements, and robust features". Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, HeadSpin and Katalon Studio, whereas Tricentis Tosca is most compared with Micro Focus UFT One, Worksoft Certify, Katalon Studio, SmartBear TestComplete and Selenium HQ. See our Sauce Labs vs. Tricentis Tosca report.
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