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Brevo vs Constant Contact vs MailChimp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Cloud Email category, the mindshare of Brevo is 5.4%, up from 2.5% compared to the previous year. The mindshare of Constant Contact is 4.7%, up from 0.7% compared to the previous year. The mindshare of MailChimp is 8.7%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp8.7%
Brevo5.4%
Constant Contact4.7%
Other81.2%
Cloud Email
 

Featured Reviews

it_user242526 - PeerSpot reviewer
Web/Webmarketing project manager at a recruiting/HR firm with 51-200 employees
The filters could be more efficient but the reports are clear and precise.
The filters could be more efficient. For example, when I send a campaign, I usually send it again seven days later. Sometimes, I update the database of emails in-between these mailings, and therefore, I have to re-enter all the filters of the first mailing, and it can take a very long time depending of the campaign.
DC
Owner/Founder at a tech services company
It enables me to create and manage an auto-responder series along with list growth management tools.
The goal is to continue to engage with my list. Keeping in touch with new and potential customers helps stay "on top of mind" when needing services.  Just like the name states, it has allowed me to stay in "constant contact" with my subscribers. The most valuable features are creating and…
Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most of the time, the reports show that SendinBlue is really efficient."
"Every email I send, gets people to click on something or contact me, and it works."
"Just like the name states, it has allowed me to stay in "constant contact" with my subscribers."
"The ability to email clients using templates setup in the system."
"The fact that we have been a customer for so long indicates how vital this solution is for our organisation."
"Every time that we send one out, we will get some kind of response."
"Customer Service: Very good but I would have liked to have 24 hours accessibility."
"It is fun to design your newsletter based on the content you would like to deliver."
"Email marketing is the most valuable aspect."
"For those starting out, this free version gives you a very professional look."
"Now, with Mailchimp it is so much easier to send mailings to our members."
"Their technical support is excellent."
"Dragging and dropping is much faster than writing HTML and CSS."
"MailChimp almost doubled our email marketing delivery and open rates."
"Customer Service: Excellent. Technical Support: Very good."
"There was no email marketing at our company before MailChimp, so this product allowed us to begin email marketing which is less costly and less resource intensive."
"Customer service of this product is excellent."
 

Cons

"The filters could be more efficient."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"Could use better search and certain editing traits."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools."
"All Constant Contact wants to do is keep you on a monthly subscription, so if you only want to send out emails on a quarterly basis you must either pay every month you do not use the product, or you must cancel your subscription and then re-open an account every quarter."
"There are certain hiccups in the program that can be improved to make it more user friendly."
"Customer service: Not timely, but somewhat effective when on paid plans."
"MailChimp should have a better offering for ready made modern templates but this is usually supplied by the community."
"They have poor inbox visibility, and many of the emails went to the spam folder."
"It needs more formatting flexibility, such as the ability to wrap text around photos."
"I don't have any issues with the service."
"Customer Service: I really haven’t had to use customer service much but it is only by email which is unfortunate."
"Automated workflows do not have control for dynamic behavioral targeting in any way."
"The WYSIWYG editor doesn't work in the email client that IBM uses, so I've had to completely code out the email."
 

Pricing and Cost Advice

Information not available
"The cost is fair, and you end up making enough in sales to pay for it."
"MailChimp is affordable."
"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
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Top Industries

By visitors reading reviews
No data available
No data available
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
 

Comparisons

 

Also Known As

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Retention Science
No data available
 

Overview

 

Sample Customers

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