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Constant Contact vs Pinpointe comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Constant Contact
Ranking in Cloud Email
9th
Average Rating
8.0
Number of Reviews
8
Ranking in other categories
Customer Data Platforms (CDP) (14th)
Pinpointe
Ranking in Cloud Email
17th
Average Rating
5.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Cloud Email category, the mindshare of Constant Contact is 4.7%, up from 0.7% compared to the previous year. The mindshare of Pinpointe is 2.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Constant Contact4.7%
Pinpointe2.1%
Other93.2%
Cloud Email
 

Featured Reviews

DC
Owner/Founder at a tech services company
It enables me to create and manage an auto-responder series along with list growth management tools.
The goal is to continue to engage with my list. Keeping in touch with new and potential customers helps stay "on top of mind" when needing services.  Just like the name states, it has allowed me to stay in "constant contact" with my subscribers. The most valuable features are creating and…
it_user241752 - PeerSpot reviewer
Marketing Specialist at a computer software company with 51-200 employees
The analytics were the most valuable part, although they returned a lot of false positives
It was not particularly user friendly in setting up the emails, managing the lists, or publishing reports. It also sent out a couple of emails between November and December twice. I don't know how you'd deal with the false positives thing, but certainly sending out emails more than once should be fixable, and a really good team of UI guys could probably make some headway with the difficulty in actually publishing reports and the like.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Very good but I would have liked to have 24 hours accessibility."
"Every email I send, gets people to click on something or contact me, and it works."
"Just like the name states, it has allowed me to stay in "constant contact" with my subscribers."
"The ability to email clients using templates setup in the system."
"Every time that we send one out, we will get some kind of response."
"Email marketing is the most valuable aspect."
"Customer Service: Outstanding, with email, chat and call capabilities even on weekends."
"The fact that we have been a customer for so long indicates how vital this solution is for our organisation."
"The analytics were the most valuable part, although they returned a lot of false positives from the remote configurations of email servers we hit."
"It enables the quick creation of email templates, and also tracks valuable metrics."
 

Cons

"There are certain hiccups in the program that can be improved to make it more user friendly."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"Could use better search and certain editing traits."
"When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools."
"All Constant Contact wants to do is keep you on a monthly subscription, so if you only want to send out emails on a quarterly basis you must either pay every month you do not use the product, or you must cancel your subscription and then re-open an account every quarter."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"It was not particularly user friendly in setting up the emails, managing the lists, or publishing reports."
"The drag and drop templates are great, but sometimes they cause HTML errors that require diagnosing the problem within individual lines of code."
 

Pricing and Cost Advice

"The cost is fair, and you end up making enough in sales to pay for it."
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Also Known As

Retention Science
No data available
 

Overview

 

Sample Customers

Pajama Program
KMI Ltd., Hunter Douglas, Aternity, First National Capital Corporation, TROY Group, Trade Show Internet, Recursion Software, SeeWhy, Nikon Metrology, Trillium Teamologies, RCM Technologies
Find out what your peers are saying about Constant Contact vs. Pinpointe and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.