We performed a comparison between Constant Contact and Zoho Campaigns based on real PeerSpot user reviews.
Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email."It is fun to design your newsletter based on the content you would like to deliver."
"The most valuable feature of Zoho Campaigns is its ability to set up chain campaigns depending on the user's reaction."
"Zoho Campaigns is a good software for email marketing."
"The solution generates a good return on investment."
"Putting the campaigns together on Zoho is reasonably straightforward. They have a little campaign builder tool that works very well as long as you don't want the campaign to be too sophisticated."
"We can merge Zoho Campaigns with Zoho CRM and other applications. I think automation is the best feature of the product because it reduces manual inputs. It will work automatically and generate reports."
"The initial setup is easy."
"The out-of-the-box integration with all the other Zoho applications is the most valuable feature of the solution."
"It's a very simple solution for email."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"Its deliverability could be improved."
"Zoho Campaigns has to improve its UI because sometimes it won't load the campaigns, and the software is a little lagging."
"The reports are not so clear."
"There is room for improvement with integration with other applications like MailChimp."
"It takes a lot of work to get it set up the way you want. It's not an intuitive product. It takes coding work to get the sales process to work. That setup process could be simplified significantly."
"The support team takes a while to respond to our request."
"The text area for social media posting in Zoho Campaigns is not very responsive."
"When we use Zoho Campaigns, our emails often get routed to the spam folder instead of the inbox. For example, people who use Gmail to receive our newsletter will often miss it because it was sent to their spam folder. Many of our clients aren't seeing our work. We compared it to another solution, and the open rate was much higher because the emails went directly to the inbox."
Earn 20 points
Constant Contact is ranked 15th in Cloud Email while Zoho Campaigns is ranked 4th in Cloud Email with 12 reviews. Constant Contact is rated 8.0, while Zoho Campaigns is rated 8.2. The top reviewer of Constant Contact writes "Gives us a more professional face to our clients". On the other hand, the top reviewer of Zoho Campaigns writes "A solution that allows its users to conduct effective email and social media marketing campaigns". Constant Contact is most compared with SendGrid, whereas Zoho Campaigns is most compared with MailChimp, ZeptoMail and SendGrid.
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