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Box Logo
Read 37 Box reviews
3,875 views|2,160 comparisons
86% willing to recommend
IBM Logo
880 views|761 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Box and IBM ECM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
769,065 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives.""I like that Box makes it easy to deploy virtual machines.""I like the ease of use.""The most valuable feature of Box is security.""File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions.""The solution is scalable.""The ability to collaborate around data anywhere, anytime is the most powerful features of Box.""The interface is very good."

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"The content management is all about you as you can make the same content for minimal purpose solutions applications.""The scalability is a valuable feature, that we're able to display our documents to so many people.""The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc.""The vertical scalability, as we can use it across some of our applications."

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Cons
"They could integrate better with other platforms.""Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’).""The upload speed needs improvement.""The solution's data security should be improved.""The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem.""I would love to see the ability to invite collaborators extended to a file level, not just the folder level.""I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times.""Like all cloud platforms, there are always areas of improvement around sync to local devices."

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"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology.""I would like to see seamless application integration.""I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with.""The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."

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Pricing and Cost Advice
  • "The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
  • "It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
  • "Better sign a full year's contract to get a discount."
  • "I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
  • "A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
  • "Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
  • "I believe Box is cheaper than SharePoint."
  • "They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
  • More Box Pricing and Cost Advice →

  • "Reach out to local IBM partners.​"
  • More IBM ECM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is used for data storage and any kind of visualization.
    Top Answer:The solution does not have the feature to retrieve deleted data. The solution's data security should be improved. While outsiders cannot access it, people within the organization can access the data… more »
    Top Answer:The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP… more »
    Top Answer:The product is expensive and has a perpetual license.
    Top Answer:The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days.
    Ranking
    Views
    3,875
    Comparisons
    2,160
    Reviews
    10
    Average Words per Review
    366
    Rating
    8.2
    Views
    880
    Comparisons
    761
    Reviews
    1
    Average Words per Review
    348
    Rating
    8.0
    Comparisons
    SharePoint logo
    Compared 25% of the time.
    Microsoft OneDrive logo
    Compared 16% of the time.
    Citrix ShareFile logo
    Compared 9% of the time.
    Office 365 logo
    Compared 6% of the time.
    Egnyte logo
    Compared 5% of the time.
    Learn More
    Overview

    Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

    The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

    By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

    Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

    IBM Content Foundation on Cloud

    IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.


     IBM Case Manager on Cloud

    IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

                                   

    Sample Customers
    GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
    KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
    Top Industries
    REVIEWERS
    Non Tech Company25%
    University9%
    Real Estate/Law Firm9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Educational Organization48%
    Computer Software Company7%
    Financial Services Firm5%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm53%
    Insurance Company20%
    Religious Institution7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company12%
    Insurance Company10%
    Government9%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise52%
    Large Enterprise33%
    REVIEWERS
    Small Business6%
    Large Enterprise94%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    Enterprise Content Management
    April 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: April 2024.
    769,065 professionals have used our research since 2012.

    Box is ranked 4th in Enterprise Content Management with 37 reviews while IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews. Box is rated 8.4, while IBM ECM is rated 8.0. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, OpenText Documentum, SAP Extended Enterprise Content Management and Alfresco.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.