BMC TrueSight and Opsview compete in IT monitoring and management. Based on data comparisons, Opsview often has the upper hand due to its flexibility and cost-effectiveness, though BMC TrueSight excels with advanced analytics.
Features: BMC TrueSight distinguishes itself with robust AI-driven analytics, proactively resolving issues, and comprehensive event management capabilities. It provides a wide range of monitoring options, supports diverse assets, and integrates seamlessly with existing IT environments. Opsview is notable for its dynamic dashboards, flexible alert framework, and compatibility with Nagios plugins. Its distributed monitoring and clustering abilities enhance operational efficiencies.
Room for Improvement: BMC TrueSight could improve in usability to reduce its steep learning curve and setup complexity. Enhancing flexibility in its framework could better meet varied business needs. Additionally, improving customer service response times would be beneficial. Opsview might enhance its web GUI to offer more intuitive navigation. Its integration with other tools could be expanded beyond Nagios to accommodate broader ecosystems. Also, the robustness in handling larger enterprise environments could be improved.
Ease of Deployment and Customer Service: Opsview benefits from an easy deployment process and a responsive support team, facilitating smoother integration and adoption. Conversely, BMC TrueSight, despite being comprehensive, presents a steeper learning curve and more complex setup. Customer service experiences vary, with Opsview offering quicker response times, while some TrueSight users report delays.
Pricing and ROI: BMC TrueSight has higher upfront setup costs but offers ROI through predictive analytics capabilities. Opsview presents a budget-friendly alternative with competitive licensing and maintenance costs, delivering faster ROI for cost-conscious companies.
I would rate their technical support a nine out of ten.
There are some complexities with deployment that could be improved in BMC TrueSight.
Grafana does have features that I think my current solution lacks, such as better performance reporting.
BMC TrueSight licensing costs are on the more expensive side.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.2% |
| Opsview | 0.8% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 5 |
| Large Enterprise | 9 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Opsview is a modern and scalable SaaS or on-premise monitoring solution that gives your organization full visibility into on-premises and cloud IT infrastructure. It delivers simplified management and a single pane of glass view of your entire IT operations. The solution provides unified insight into dynamic IT operations on premises, in the cloud, or hybrid. Additionally, it can be used either in agent-based or agentless configurations.
You can use Opsview to monitor:
Operating systems
Networks
Cloud
VMs
Containers
Databases
Applications
Opsview Features
Opsview comes with an array of features, including:
AutoMonitor express scan: This feature makes it easy for you to keep up with your
changing IT infrastructure by helping you find new Windows, VMware, and Azure hosts.
Business service monitoring: This enables you to see the health of all your end-to-end
business services in real time and in one place.
Autodiscovery: With this feature you can automatically discover and profile hosts in your environment, which helps you quickly populate information into Opsview for monitoring.
Network analyzer: Opsview provides you with a complete picture of your company's
network infrastructure via its Network Topology, Flow Collector, & NetAudit modules.
Customizable dashboards: Opsview dashboards give you a view of all your monitoring
metrics in interactive dashboards that are easy to create and maintain.
Customizable reports: With Opsview, reports connect to the Opsview Data Warehouse and present historical data collected by Opsview. The solution’s out-of-the-box reports include performance, SLA, and events.
Disaster recovery: Opsview gives your organization peace of mind with its disaster
recovery by restoring your Opsview system if needed.
Event handlers: Opsview event handlers allow for automation and proactive monitoring so that your users are not impacted.
Events viewer: The events viewer feature helps you easily see all the important events in your Opsview system.
High availability server: Opsview has a high availability monitor that offers protection to ensure that you never lose IT infrastructure visibility.
Multitenancy: Multitenancy makes it possible for your MSP to give control of Opsview to your end users. It also allows you to create new hosts and roles as well as users while using a secure, private environment.
Log analytics: This feature allows you to improve logging visibility, reporting, correlation, and alerting.
SNMP traps: With SNMP traps, you can reduce your network and server load and provide faster service to your customers.
Opsview Benefits
There are many benefits to implementing Opsview. Some of the biggest advantages the
solution offers include:
Extensible: Opsview can be used in agent-based or agentless configurations. In addition, it can sit above multiple monitoring tools, aggregating information into a single pane of glass.
Scalable: Opsview is very scalable. It can easily scale beyond 10,000 monitored devices via its distributed model that spreads monitoring across many monitoring engines. Its databases may be located on dedicated servers to further distribute load.
Functional overview: Opsview monitors your IT infrastructure, network and applications, and displays alerts. It is also designed to generate notifications and integrate with your other service management tools.
Flexible: Opsview has a flexible web framework, allowing dashboards and monitoring views to be easily customized and extended.
Integration: Easily integrate Opsview Cloud with your current operational tools, including help desks, service management, automation and notification tools
Automation: Automate the configuration and operation of your IT monitoring system using Opsview’s intrinsic automation capabilities. Allowing you to spend more time on projects that drive your business.
Opsview Cloud
Opsview Cloud gives your business 24/7 Saas Monitoring for your entire IT estate. Benefits include:
Reducing your infrastructure costs
Realigning your resources to focus on business value IT projects
Ensuring you have 24/7 monitoring
Utilizing Opsview experts to provide monitoring best practices/tips and tricks
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