BMC TrueSight and Opsview are both prominent in IT infrastructure management, but Opsview has a slight advantage with its rich features.
Features: BMC TrueSight shines with predictive analytics, extensive integrations, and advanced event management, crucial for large-scale environments. Opsview offers unique dashboards, a flexible alert framework, and effortless integration of Nagios plugins, catering to dynamic monitoring needs.
Room for Improvement: BMC TrueSight could enhance user-friendliness and simplify the initial setup. It may also benefit from broader third-party integrations and improved reporting capabilities. Opsview might improve its scalability for larger networks, further refine its mobile app, and offer enhanced customization for alerts.
Ease of Deployment and Customer Service: BMC TrueSight's deployment is thorough but demands significant resources. The expert and responsive customer service aids in smoother deployment. Opsview presents a more straightforward and resource-efficient deployment approach, with customer service that facilitates seamless integrations and issue resolution.
Pricing and ROI: BMC TrueSight offers a promising return on investment due to its comprehensive IT management features, despite higher initial costs. Opsview's competitive pricing provides excellent ROI through cost-effective and adaptable monitoring solutions, appealing to cost-sensitive businesses.
I would rate their technical support a nine out of ten.
There are some complexities with deployment that could be improved in BMC TrueSight.
Grafana does have features that I think my current solution lacks, such as better performance reporting.
BMC TrueSight licensing costs are on the more expensive side.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.
| Product | Mindshare (%) |
|---|---|
| BMC TrueSight | 1.5% |
| Opsview | 1.3% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 5 |
| Large Enterprise | 9 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Opsview provides advanced monitoring for system availability, service metrics, and resource usage with flexibility and scalability tailored for global networks.
Opsview delivers comprehensive monitoring through its flexible alert framework, web GUI, and integration with Nagios plugins. It facilitates seamless server additions, supports multi-tenancy, and offers scalability with a MySQL backend. Configuring new hosts and services is straightforward, while advanced services like cloning and alert noise reduction enhance user experience. Users mention room for improvement in the API, database support, and features like bulk changes in the GUI. Despite these aspects, Opsview is preferred for cloud and client monitoring across multiple geographical points.
What are Opsview's most important features?Opsview proves valuable in cloud environments for monitoring resource availability and performance. Organizations deploy it for both internal and client-facing monitoring across global regions, benefiting from enhanced event triggers and automation opportunities, particularly in deployment monitoring and service tracking.
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