BMC TrueSight and ManageEngine IT360 compete in the IT management sector. BMC TrueSight holds the upper hand with advanced analytics, while ManageEngine IT360 excels in IT service management features.
Features: BMC TrueSight provides advanced analytics and monitoring, predictive capabilities, and event management. ManageEngine IT360 supports ITIL-based modules, offers agentless monitoring, and robust configuration management.
Room for Improvement: BMC TrueSight can improve in deployment ease, customization options, and UI updates. ManageEngine IT360 needs enhancements in its integration with third-party tools, scalability, and reporting capabilities.
Ease of Deployment and Customer Service: ManageEngine IT360 is recognized for easy deployment and an integrated suite approach, easing setup. BMC TrueSight's deployment is complex and requires expertise, though both offer attentive customer support.
Pricing and ROI: BMC TrueSight requires higher initial investments, leading to significant ROI in large enterprises due to its analytics strength. ManageEngine IT360 presents a more budget-friendly option, offering excellent ROI for comprehensive IT management with lower costs.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.2% |
| ManageEngine IT360 | 0.4% |
| Other | 98.4% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
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