BMC TrueSight and DataRobot compete in IT operations and AI-driven analytics. BMC TrueSight has the upper hand in IT management due to its comprehensive tools, while DataRobot offers advanced automated machine learning features that may justify its higher cost.
Features: BMC TrueSight provides detailed event management that consolidates alerts into a single location. Its comprehensive monitoring system covers hardware, applications, and networks, providing a single pane of glass approach. It also offers robust root cause analysis through the use of Knowledge Modules. DataRobot is recognized for its automated machine learning workflows, simplifying model creation and testing. It features an intuitive interface for feature engineering and model training, and provides MLOps capabilities for seamless integration of end-to-end processes.
Room for Improvement: BMC TrueSight could enhance its user interface and provide more user-friendly dashboards. It may also benefit from better integration with non-BMC tools. Streamlining the setup process for improved user efficiency could be valuable. DataRobot could ease the user's learning curve for advanced features and improve documentation for new users. Enhancing the ability to customize models to match specific business needs may also be beneficial. The cost of DataRobot could be reduced, or a pricing model more suited to varying usage needs could be considered.
Ease of Deployment and Customer Service: BMC TrueSight offers flexible deployment options with strong support, facilitating straightforward implementation across IT environments. Its well-defined support channels help users resolve issues effectively. DataRobot features user-friendly automated tools, but some advanced components might require specialized training. The product's community-driven support plays a key role in the learning process for new users.
Pricing and ROI: BMC TrueSight provides a competitive setup cost and ensures strong ROI with efficient IT management solutions. DataRobot may have a higher initial setup cost due to its sophisticated algorithms but offers significant long-term ROI by optimizing data science workflows and automation.
On average, we're saving about 10 to 15 hours per project.
I would rate their technical support a nine out of ten.
They answer all my questions and share guidance on using DataRobot scripts if certain functionalities are not available in the UI.
Being cloud-hosted enables automatic resource scaling, which supports collaboration across teams.
There are some complexities with deployment that could be improved in BMC TrueSight.
DataRobot is a UI-based tool, which means it cannot provide all the features I might manually implement through notebooks or Python.
There is a lack of transparency in the models; sometimes it feels like a black box.
BMC TrueSight licensing costs are on the more expensive side.
The setup cost was minimal because it's cloud-hosted, eliminating the need for heavy on-premises infrastructure, allowing us to start using it immediately after purchase.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
DataRobot has positively impacted our organization in many ways. First, it has improved efficiency; tasks such as model testing, feature engineering, and predictions that used to take us days or weeks can now be accomplished in hours.
By automating highly technical aspects like model comparison, DataRobot enhances productivity and reduces project timelines from three months to less than one month.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 2.9% |
| DataRobot | 1.0% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
DataRobot captures the knowledge, experience and best practices of the world’s leading data scientists, delivering unmatched levels of automation and ease-of-use for machine learning initiatives. DataRobot enables users to build and deploy highly accurate machine learning models in a fraction of the time.
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