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BMC Remedy vs Snow License Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Remedy
Ranking in License Management
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
34
Ranking in other categories
IT Asset Management (5th)
Snow License Manager
Ranking in License Management
3rd
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the License Management category, the mindshare of BMC Remedy is 13.2%, up from 13.1% compared to the previous year. The mindshare of Snow License Manager is 9.5%, up from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
License Management
 

Featured Reviews

ArbenKlaiqi - PeerSpot reviewer
Impact modeling boosts service mapping efficiency with great technical support
The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This helps all organizations reduce their mean time to resolution.
Søren Tøpholm - PeerSpot reviewer
It is very easy to use, maintain and deploy
There are situations all the time in my company where the Snow License Manager effectively identifies over-licensing of software, leading to cost savings. It is an effective solution. In Snow License Manager, the most beneficial feature for maintaining compliance revolves around the area of compliance overview. With the product, my company is able to manage all sources of reports on our organization's environment. The reporting analytics feature has aided in our company's decision-making processes. The automated discovery feature in the tool is very good. In my company, I don't know how I would manage if the tool was not available to help me with asset management. The product is easy to maintain. Snow License Manager supports business in contract negotiations by basically giving us all the data to clarify our company's position. I recommend the solution to others. It is very easy to use, maintain, and deploy. I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The incident management console is available out of the box."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"BMC Remedy is very stable and scalable, making it a valuable tool for our support team."
"It's a scalable product."
"It is a stable solution."
"It will simplify handling tasks by providing shortcuts and automating the generation of requests and tickets, including their categorization."
"The product's initial setup phase is very easy."
"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."
 

Cons

"The solution is very expensive."
"The initial setup of BMC Remedy Asset Management was complex."
"The tool is very old."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"BMC Remedy's change management module needs enhancement."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"The tool's GUI is an area of concern where improvements are required."
"BMC Remedy could be improved by incorporating analytics and artificial intelligence (AI) modules."
"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."
"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."
 

Pricing and Cost Advice

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
"BMC Remedy is worth its price."
"The pricing is on the expensive side."
"The tool is expensive."
"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."
"BMC should decrease the pricing further."
"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."
"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."
"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."
"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Educational Organization
13%
Financial Services Firm
12%
Government
11%
Educational Organization
14%
Financial Services Firm
12%
Computer Software Company
12%
Government
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with BMC Remedy Asset Management?
If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...
What is your primary use case for BMC Remedy Asset Management?
BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.
What do you like most about BMC Remedy Asset Management?
The service management features are beneficial – very good.
What do you like most about Snow License Manager?
The product's initial setup phase is very easy.
What is your experience regarding pricing and costs for Snow License Manager?
The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...
What needs improvement with Snow License Manager?
The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required. The dashboards are not very configurable, and there are not many options avail...
 

Also Known As

Remedy Asset Management
No data available
 

Overview

 

Sample Customers

Scripps Networks
Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank
Find out what your peers are saying about BMC Remedy vs. Snow License Manager and other solutions. Updated: June 2025.
861,170 professionals have used our research since 2012.