"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"It has a good peer sharing module."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"The solution offers some very good features."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
"It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."
"BMC Remedy's change management module needs enhancement."
"There is room for improvement in terms of support."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"Could be more user friendly for admins to manage."
"The UI is quite outdated."
"The initial setup of BMC Remedy Asset Management was complex."
"There are issues from a product functionality perspective."
"The desktop technicians face some challenges with the solution."
"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."
BMC Remedy is ranked 1st in License Management with 18 reviews while Snow License Manager is ranked 3rd in License Management with 1 review. BMC Remedy is rated 8.2, while Snow License Manager is rated 8.0. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Snow License Manager writes "Effortless, rapid installation, and offers good visibility". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Device42, VMware Service Manager and Qualys VMDR, whereas Snow License Manager is most compared with AWS License Manager.
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