BMC Remedy [EOL] vs Snow License Manager comparison

BMC and Flexera are both solutions in the License Management category. Additionally, 91% of BMC users are willing to recommend the solution, compared to 100% of Flexera users who would recommend it.

BMC Remedy [EOL]

Read 35 BMC Remedy [EOL] reviews

91% willing to recommend

Snow License Manager

Read 3 Snow License Manager reviews

333 Views
333 Comparison Views

100% willing to recommend

BMC Remedy [EOL]

Snow License Manager

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 3, 2025

BMC Remedy [EOL] and Snow License Manager compete in IT management solutions. Snow License Manager appears to have the upper hand with strengths in software optimization and compliance.

Features: BMC Remedy [EOL] offers integrated IT service management, focusing on change management, problem management, and process management. Snow License Manager provides software asset management, advanced analytics to enhance software usage, and effective cost savings through license insights.

Ease of Deployment and Customer Service: BMC Remedy [EOL] has a complex deployment due to extensive customization but offers supportive customer service. Snow License Manager provides a more streamlined deployment with cloud-enabled options and strong support in configuration and implementation.

Pricing and ROI: BMC Remedy [EOL] involves a high initial setup cost, offset by customization and long-term benefits, requiring substantial upfront investment. Snow License Manager offers competitive pricing, with lower upfront costs and faster ROI through efficient asset management and compliance.

To learn more, read our detailed License Management Report (Updated: October 2025).

Buyer's Guide

License Management

October 2025

Download the complete report

Helped 873,085 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy [EOL]

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Snow License Manager

Average Rating

7.6

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

License Management (3rd)

Featured Reviews

Ameet Darole

IT Service Delivery at Abcl

Offers automation, orchestration, service level management but lacks AI-based rules

BMC Helix is the upgraded version and incorporates many new ways of working for service operations. It's a significant improvement. Helix offers analytics, AI-based rules, a smart digital console, and workflow management. Remedy doesn't have these features. That's a significant difference. BMC Helix seems to be a strong competitor to ServiceNow, while Remedy wasn't at the same level.

Read full review

Søren Tøpholm

Software Asset Manager at Copenhagen Airports A/S

It is very easy to use, maintain and deploy

There are situations all the time in my company where the Snow License Manager effectively identifies over-licensing of software, leading to cost savings. It is an effective solution. In Snow License Manager, the most beneficial feature for maintaining compliance revolves around the area of compliance overview. With the product, my company is able to manage all sources of reports on our organization's environment. The reporting analytics feature has aided in our company's decision-making processes. The automated discovery feature in the tool is very good. In my company, I don't know how I would manage if the tool was not available to help me with asset management. The product is easy to maintain. Snow License Manager supports business in contract negotiations by basically giving us all the data to clarify our company's position. I recommend the solution to others. It is very easy to use, maintain, and deploy. I rate the tool an eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BMC Remedy is very stable and scalable, making it a valuable tool for our support team."

"It has some good features for tracking. They also have a cloud and a mobile access feature."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"The asset discovery feature in BMC is notably better compared to ServiceNow."

"There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."

"It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation."

"It includes features for automation, such as smart reporting capabilities."

"It is a stable solution."

More BMC Remedy [EOL] pros

"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."

"The product's initial setup phase is very easy."

Cons

"If a user isn't using an out-of-the-box configuration, it can get a bit complex."

"Could be more user friendly for admins to manage."

"There is room for improvement in terms of support."

"When it comes to CMDB, to be able to manage the data, you have to have Atrium integrator, another integrated tool."

"The interface is obsolete."

"The UI is quite outdated."

"The desktop technicians face some challenges with the solution."

"Maybe the network automation aspects need improvement."

More BMC Remedy [EOL] cons

"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."

"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."

Pricing and Cost Advice

"With the product, you can either go for a yearly or a perpetual licensing model."

"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."

"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

"The pricing is on the expensive side."

"The tool is expensive."

"I find the pricing to be reasonable."

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."

More BMC Remedy [EOL] pricing and cost advice

"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."

"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."

See which vendors are best for you

Use our free recommendation engine to learn which License Management solutions are best for your needs.

See recommendations

873,085 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

11%

Government

11%

Manufacturing Company

Government

15%

Financial Services Firm

Pharma/Biotech Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	6
Large Enterprise	19

No data available

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

See all answers

What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

See all answers

What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

See all answers

What do you like most about Snow License Manager?

The product's initial setup phase is very easy.

See all answers

What is your experience regarding pricing and costs for Snow License Manager?

The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...

See all answers

What needs improvement with Snow License Manager?

My only expectation from Snow License Manager is regarding the pricing, as I think it isn't competitive and is on the higher side. Since Flexera acquired it, they are likely trying to maintain thei...

See all answers

Comparisons

ServiceNow vs BMC Remedy [EOL]

Compared 42% of the time

BMC Helix Discovery vs BMC Remedy [EOL]

Compared 17% of the time

ManageEngine IT Asset Management vs BMC Remedy [EOL]

Compared 11% of the time

SymphonyAI IT Service Management vs BMC Remedy [EOL]

Compared 9% of the time

CA Asset Portfolio Management vs BMC Remedy [EOL]

Compared 6% of the time

More BMC Remedy [EOL] Competitors

ManageEngine IT Asset Management vs Snow License Manager

Compared 100% of the time

More Snow License Manager Competitors

Product Reports

Buyer's Guide

BMC Remedy [EOL]

November 2025

Download BMC Remedy [EOL] product report

Buyer's Guide

Snow License Manager

October 2025

Download Snow License Manager product report

Also Known As

Remedy Asset Management

No data available

Overview

BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

What are the key features of BMC Remedy [EOL]?

Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
Intuitive Interface: User-friendly design with customizable options enhances usage.
Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
Incident and Change Management: Supports ITIL processes for efficient handling of service requests.

What benefits and ROI should users consider in reviews?

Operational Efficiency: Enhanced automation reduces manual tasks.
Customizability: Adapts to complex environments for specific needs.
Scalability: Maintains performance in large, complex settings.
Transparency: CMDB integration offers clear visibility into assets.

BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

BMC

Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

Flexera

Sample Customers

Scripps Networks

Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank

Find out what your peers are saying about ManageEngine, IFS, Flexera and others in License Management. Updated: October 2025.

DOWNLOAD NOW

873,085 professionals have used our research since 2012.

See our list of best License Management vendors.

We monitor all License Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.