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BMC Remedy [EOL] vs CA Asset Portfolio Management comparison

BMC and Broadcom are both solutions in the IT Asset Management category. Additionally, 91% of BMC users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

BMC Remedy [EOL]

Read 35 BMC Remedy [EOL] reviews

91% willing to recommend

CA Asset Portfolio Management

Read 14 CA Asset Portfolio Management reviews

686 Views
597 Comparison Views

100% willing to recommend

BMC Remedy [EOL]

CA Asset Portfolio Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC Remedy [EOL] and CA Asset Portfolio Management compete in IT service management and asset management. BMC Remedy [EOL] is praised for its robust service and implementation support, whereas CA Asset Portfolio Management excels in specialized asset management capabilities.

Features: BMC Remedy [EOL] provides incident and change management, extensive service management, and effective automation. CA Asset Portfolio Management is noted for asset tracking, lifecycle management, and strategic asset planning that enhance asset optimization for organizations.

Room for Improvement: BMC Remedy [EOL] could improve by integrating more modules to provide seamless experiences, streamline the configuration process, and enhance end-user interfaces. CA Asset Portfolio Management can benefit from better ease of use, reducing implementation complexity, and adding more customization options for diverse needs.

Ease of Deployment and Customer Service: BMC Remedy [EOL] offers straightforward deployments and strong support, easing the transition for users. CA Asset Portfolio Management requires more detailed planning but offers superior post-deployment support, making it ideal for businesses focused on asset management.

Pricing and ROI: BMC Remedy [EOL] involves a high setup cost but promises a solid return with its comprehensive service features. CA Asset Portfolio Management also requires a significant investment, especially valuable to firms focusing on asset management, providing a substantial ROI with long-term benefits.

To learn more, read our detailed IT Asset Management Report (Updated: March 2026).

Buyer's Guide

IT Asset Management

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy [EOL]

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

CA Asset Portfolio Management

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Asset Management (14th), License Management (6th)

Featured Reviews

Américo Silva

System Administrator at Porto Editora

Digital platform provides stable and valuable support for technical staff

The digital place is very interesting for users, and Smart IT is a very good platform for our technical staff. BMC Remedy is very stable and operational, with users being highly accustomed to using it. It is very stable and scalable, making it a valuable tool for our support team.

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reviewer1998918

Enterprise systems management team lead

Integrates well, highly stable, and scalable

CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus. We have approximately 10,000 PCs that we are busy processing and we have to upload information to them but when we use this solution it is complex. When we use Micro Focus it is better.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The discovery feature of BMC Remedy has been very valuable."

"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."

"It includes features for automation, such as smart reporting capabilities."

"The customer support is great, maybe that's because I'm with a big client."

"The product has excellent support for remote and hybrid environments."

"The toolset is mature, easily integrable with various technologies due to its maturity, and has great scalability."

"You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."

"BMC Remedy Asset Management is pretty easy for quite a lot of functions."

More BMC Remedy [EOL] pros

"When we chose the CA product, it was the best product for all the tasks we had to do."

"Cost, time, and risks that relate to auditing of compliance are greatly reduced with the use of IT asset manager."

"From an implementation standpoint, and what we've seen so far of what it can do, I'd say we're extremely satisfied."

"With the CA Asset Management tool, we have the ability to very quickly find our software compliance, so now, as an ongoing process, we know exactly where we stand with software and the opportunities that we have in our environment."

"It's easy to integrate with our system information."

"Reduces software cost. Reduces the risk of software audits."

"Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle."

"My organization now understands what type of products they have: warranties, how long the warranties last, depreciation; we never really knew what our depreciation values were, so it was really nice to have that on hand as well, and it gives us a better view of our hardware, which is really beneficial."

More CA Asset Portfolio Management pros

Cons

"The desktop technicians face some challenges with the solution."

"In BMC Remedy, integration is a problem and even APIs are not available."

"I would like to have more customized reporting because the management team loves customized reports with graphs."

"The tool's GUI is an area of concern where improvements are required."

"Continuous improvement is recommended."

"There are issues from a product functionality perspective."

"BMC Remedy's change management module needs enhancement."

"The tool is very old."

More BMC Remedy [EOL] cons

"Very complex to setup with Human Resource, help desk, procurement, and supply chain systems."

"One additional improvement – the reporting aspect in SAM is poor; we need different reporting for different purposes – compliance reporting for executive management and the product teams."

"I would like to see more control over audit trail features, where you can turn on and off fields."

"Initially, each upgrade, the process for it was a little different. Having to go, this upgrade was going to be different from this one, going to be different from that one, that was a bit of a headache."

"Needs a stronger reporting component, and more integration with CA Client Automation."

"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish."

"I would like to see more control over audit trail features, where you can turn on and off fields."

"Needs a stronger reporting component, and more integration with CA Client Automation."

More CA Asset Portfolio Management cons

Pricing and Cost Advice

"With the product, you can either go for a yearly or a perpetual licensing model."

"BMC should decrease the pricing further."

"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."

"I find the pricing to be reasonable."

"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."

"The tool is expensive."

"The pricing is on the expensive side."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

More BMC Remedy [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Government

10%

Manufacturing Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	6
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	8

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

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What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

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What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

See all answers

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Comparisons

ServiceNow vs BMC Remedy [EOL]

Compared 16% of the time

BMC Helix Discovery vs BMC Remedy [EOL]

Compared 9% of the time

ManageEngine IT Asset Management vs BMC Remedy [EOL]

Compared 6% of the time

Micro Focus ZENworks Asset Management vs BMC Remedy [EOL]

Compared 6% of the time

SymphonyAI IT Service Management vs BMC Remedy [EOL]

Compared 5% of the time

More BMC Remedy [EOL] Competitors

Flexera One vs CA Asset Portfolio Management

Compared 27% of the time

ServiceNow vs CA Asset Portfolio Management

Compared 26% of the time

Dell License Manager (DLM) vs CA Asset Portfolio Management

Compared 16% of the time

Provance IT Asset Management Pack vs CA Asset Portfolio Management

Compared 15% of the time

Symantec Asset Management Suite vs CA Asset Portfolio Management

Compared 11% of the time

More CA Asset Portfolio Management Competitors

Product Reports

Buyer's Guide

BMC Remedy [EOL]

March 2026

Download BMC Remedy [EOL] product report

Buyer's Guide

CA Asset Portfolio Management

March 2026

Download CA Asset Portfolio Management product report

Also Known As

Remedy Asset Management

CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager

Overview

BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

What are the key features of BMC Remedy [EOL]?

Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
Intuitive Interface: User-friendly design with customizable options enhances usage.
Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
Incident and Change Management: Supports ITIL processes for efficient handling of service requests.

What benefits and ROI should users consider in reviews?

Operational Efficiency: Enhanced automation reduces manual tasks.
Customizability: Adapts to complex environments for specific needs.
Scalability: Maintains performance in large, complex settings.
Transparency: CMDB integration offers clear visibility into assets.

BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

BMC

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Broadcom

Sample Customers

Scripps Networks

First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia

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