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BMC Remedy [EOL] vs CA Asset Portfolio Management comparison

BMC and Broadcom are both solutions in the IT Asset Management category. Additionally, 91% of BMC users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

BMC Remedy [EOL]

Read 35 BMC Remedy [EOL] reviews

91% willing to recommend

CA Asset Portfolio Management

Read 14 CA Asset Portfolio Management reviews

319 Views
265 Comparison Views

100% willing to recommend

BMC Remedy [EOL]

CA Asset Portfolio Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC Remedy [EOL] and CA Asset Portfolio Management compete in IT service management and asset management. BMC Remedy [EOL] is praised for its robust service and implementation support, whereas CA Asset Portfolio Management excels in specialized asset management capabilities.

Features: BMC Remedy [EOL] provides incident and change management, extensive service management, and effective automation. CA Asset Portfolio Management is noted for asset tracking, lifecycle management, and strategic asset planning that enhance asset optimization for organizations.

Room for Improvement: BMC Remedy [EOL] could improve by integrating more modules to provide seamless experiences, streamline the configuration process, and enhance end-user interfaces. CA Asset Portfolio Management can benefit from better ease of use, reducing implementation complexity, and adding more customization options for diverse needs.

Ease of Deployment and Customer Service: BMC Remedy [EOL] offers straightforward deployments and strong support, easing the transition for users. CA Asset Portfolio Management requires more detailed planning but offers superior post-deployment support, making it ideal for businesses focused on asset management.

Pricing and ROI: BMC Remedy [EOL] involves a high setup cost but promises a solid return with its comprehensive service features. CA Asset Portfolio Management also requires a significant investment, especially valuable to firms focusing on asset management, providing a substantial ROI with long-term benefits.

To learn more, read our detailed IT Asset Management Report (Updated: January 2025).

Buyer's Guide

IT Asset Management

January 2025

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Helped 871,408 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy [EOL]

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

CA Asset Portfolio Management

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Asset Management (20th), License Management (11th)

Featured Reviews

ArbenKlaiqi

Business analyst at a financial services firm with 10,001+ employees

Impact modeling boosts service mapping efficiency with great technical support

The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This helps all organizations reduce their mean time to resolution.

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reviewer1998918

Enterprise systems management team lead

Integrates well, highly stable, and scalable

CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus. We have approximately 10,000 PCs that we are busy processing and we have to upload information to them but when we use this solution it is complex. When we use Micro Focus it is better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation."

"The discovery feature of BMC Remedy has been very valuable."

"It will simplify handling tasks by providing shortcuts and automating the generation of requests and tickets, including their categorization."

"The solution is extremely user-friendly."

"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."

"It's a scalable product."

"The solution's technical support is good."

"The solution offers some very good features."

More BMC Remedy [EOL] pros

"My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial."

"You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again."

"The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management."

"Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle."

"Reduces software cost. Reduces the risk of software audits."

"Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment,"

"It's easy to integrate with our system information."

"You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance."

More CA Asset Portfolio Management pros

Cons

"The solution is very expensive."

"There are issues from a product functionality perspective."

"The upgrade process could be better. It would be a good improvement."

"The UI is quite outdated."

"The product's scalability is one area with certain shortcomings that need to be considered for improvement."

"The initial setup of BMC Remedy Asset Management was complex."

"Areas for improvement include lack of vision, lack of industry-specific solutions, limited workflows compared to ServiceNow, and being restricted to a purely IT perspective, which limits their addressable market."

"Could be more user friendly for admins to manage."

More BMC Remedy [EOL] cons

"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management."

"Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements."

"I'd like to see end-of-life information on software products."

"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."

"I would like to see more control over audit trail features, where you can turn on and off fields."

"The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it."

"There were a lot of things that we had to prepare for that we weren't thinking about with this installation. I think from a CA standpoint, the software was good. But us preparing for that, we had a lot more work to do."

"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus."

More CA Asset Portfolio Management cons

Pricing and Cost Advice

"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."

"I find the pricing to be reasonable."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."

"It is an expensive tool."

"BMC Remedy is worth its price."

"The tool is expensive."

"With the product, you can either go for a yearly or a perpetual licensing model."

More BMC Remedy [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

12%

Government

11%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	6
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	8

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

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What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

See all answers

What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

See all answers

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Comparisons

ServiceNow vs BMC Remedy [EOL]

Compared 47% of the time

BMC Helix Discovery vs BMC Remedy [EOL]

Compared 17% of the time

ManageEngine IT Asset Management vs BMC Remedy [EOL]

Compared 10% of the time

Snow License Manager vs BMC Remedy [EOL]

Compared 8% of the time

Device42 vs BMC Remedy [EOL]

Compared 5% of the time

More BMC Remedy [EOL] Competitors

Flexera One vs CA Asset Portfolio Management

Compared 41% of the time

ServiceNow vs CA Asset Portfolio Management

Compared 26% of the time

Dell License Manager (DLM) vs CA Asset Portfolio Management

Compared 19% of the time

Provance IT Asset Management Pack vs CA Asset Portfolio Management

Compared 14% of the time

More CA Asset Portfolio Management Competitors

Product Reports

Buyer's Guide

BMC Remedy [EOL]

October 2025

Download BMC Remedy [EOL] product report

Buyer's Guide

CA Asset Portfolio Management

October 2025

Download CA Asset Portfolio Management product report

Also Known As

Remedy Asset Management

CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager

Overview

BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

What are the key features of BMC Remedy [EOL]?

Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
Intuitive Interface: User-friendly design with customizable options enhances usage.
Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
Incident and Change Management: Supports ITIL processes for efficient handling of service requests.

What benefits and ROI should users consider in reviews?

Operational Efficiency: Enhanced automation reduces manual tasks.
Customizability: Adapts to complex environments for specific needs.
Scalability: Maintains performance in large, complex settings.
Transparency: CMDB integration offers clear visibility into assets.

BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

BMC

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Broadcom

Sample Customers

Scripps Networks

First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia

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