BMC Remedy [EOL] and CA Asset Portfolio Management compete in IT service management and asset management. BMC Remedy [EOL] is praised for its robust service and implementation support, whereas CA Asset Portfolio Management excels in specialized asset management capabilities.
Features: BMC Remedy [EOL] provides incident and change management, extensive service management, and effective automation. CA Asset Portfolio Management is noted for asset tracking, lifecycle management, and strategic asset planning that enhance asset optimization for organizations.
Room for Improvement: BMC Remedy [EOL] could improve by integrating more modules to provide seamless experiences, streamline the configuration process, and enhance end-user interfaces. CA Asset Portfolio Management can benefit from better ease of use, reducing implementation complexity, and adding more customization options for diverse needs.
Ease of Deployment and Customer Service: BMC Remedy [EOL] offers straightforward deployments and strong support, easing the transition for users. CA Asset Portfolio Management requires more detailed planning but offers superior post-deployment support, making it ideal for businesses focused on asset management.
Pricing and ROI: BMC Remedy [EOL] involves a high setup cost but promises a solid return with its comprehensive service features. CA Asset Portfolio Management also requires a significant investment, especially valuable to firms focusing on asset management, providing a substantial ROI with long-term benefits.
Product | Market Share (%) |
---|---|
BMC Remedy | 5.0% |
CA Asset Portfolio Management | 1.2% |
Other | 93.8% |
Company Size | Count |
---|---|
Small Business | 13 |
Midsize Enterprise | 6 |
Large Enterprise | 19 |
Company Size | Count |
---|---|
Small Business | 3 |
Large Enterprise | 8 |
BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.
BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.
What are the key features of BMC Remedy [EOL]?BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.
CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.
Learn More: https://www.ca.com/us/products...
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