"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"The cognitive features of this solution are good."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"We started with a very small team and small projects. As the project started getting success with Blue Prism we have a large number of teams now just for automating all the business procedures. Larger time was saved after automating the processes."
"Being able to create an object and use it for multiple processes has been very useful for us."
"The performance is very good and it is a valuable feature."
"The support is good."
"It's fast to get up and running if you use a cloud deployment."
"Blue Prism has a lot of flexibility to integrate with other enterprise applications"
"This is a scalable product."
"The automation on offer is great."
"The interface is user-friendly."
"This solution improved the reporting in our organization. The financial department was doing a lot of copy pasting from different sources to create financial reports. Through ProcessRobot, we were able to automate all those copy pasting and produce all those financial reports overnight."
"This product is the best in terms of price and capabilities."
"It is very easy to learn and use. It is quite useful for any sort of back-office work. Any kind of work with low and medium complexity is very doable in ProcessRobot. For higher complexity, some refinement is required, but it is doable."
"I have found the scheduling and email notifications features to very good compared to other RPA tools I have used."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"The user experience could be better both from an RPA perspective and from a business perspective."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"Blue Prism could improve by having better integration with Computer Vision."
"If that bot is running 24/7, we have to allocate people 24/7, 24 hours a day. The cost of support can be quite high."
"The deployment of the bots should be much faster and more intuitive."
"Technical support is in need of improvement."
"I don't like that it is so limited, anything that you do feels limited in your capabilities."
"I would like to see machine learning functionality integrated with the automation."
"Blue Prism needs to work in a web-based account. I think that the Blue Prism will need to have the main features be web-based so that you can control the box in a web-based environment and not in a client's environment."
"We would like to have something, not particularly within the tool, that gives flexibility to the end-users to schedule the bots themselves. There should be some kind of control room flexibility so that they can go in. We don't have to always keep that centralized with us. We would also like to have inbuilt scheduling and resource pooling to distribute the bots on servers from within the platform. I should be able to distribute or orchestrate them internally so that if one bot takes a little longer than planned, it automatically shifts to another server. We would also like its price to be lower."
"It should be more stable, and their technical support should be faster. It should also have more integration with tools from other vendors, such as SAP and Oracle, and technology partners, such as Salesforce."
"In an upcoming release, the exception handling mechanism could improve. The issue that we are facing is whenever there is a failure in any of the middle execution and if you wanted to navigate it to the end of the last line of execution, we do not have this feature available. If we had this feature it would make it even more stable."
"Some automation features on some programs did not work smoothly."
"We are looking to see more features implemented there are already available in UiPath or Automation Anywhere."
"This solution should be more resilient, with robots more capable of recovering after an error."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 52 reviews while ProcessRobot by Softomotive is ranked 12th in Robotic Process Automation (RPA) with 5 reviews. Blue Prism is rated 7.6, while ProcessRobot by Softomotive is rated 8.6. The top reviewer of Blue Prism writes "A valuable enterprise-level tool with the highest level of security, good scalability, and an option to code separately and write a script". On the other hand, the top reviewer of ProcessRobot by Softomotive writes "Easy to use solution with automated reporting capability". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and IBM Robotic Process Automation (RPA), whereas ProcessRobot by Softomotive is most compared with WinAutomation by Softomotive, Microsoft Power Automate, UiPath, ABBYY FlexiCapture and Jiffy.ai Automate. See our Blue Prism vs. ProcessRobot by Softomotive report.
See our list of best Robotic Process Automation (RPA) vendors.
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