


Blue Prism and Jiffy.ai Automate are competitors in the automation tools category. Blue Prism is favored for its ability to handle complex business processes with ease, while Jiffy.ai excels in flexibility and comprehensive automation across multiple applications.
Features: Blue Prism is known for ease of use and handling complex business processes, with standout capabilities in process orchestration and security. It offers SQL database access for extended capabilities and analytics integration. Jiffy.ai Automate is praised for flexibility, handling tasks across diverse applications, offering an intuitive UI, machine learning features, and strong document processing capabilities.
Room for Improvement: Blue Prism lacks advanced AI and machine learning integration, with needed improvements in Excel exception handling and document processing. Jiffy.ai Automate requires enhancement in user training resources and community support, as developers face challenges in accessing learning materials.
Ease of Deployment and Customer Service: Blue Prism is flexible with both cloud and on-premises deployments but receives mixed reviews on customer service, with reports of slow response times. Jiffy.ai Automate suits public and private cloud deployments yet also requires improvement in technical support responsiveness.
Pricing and ROI: Blue Prism is noted for higher pricing, impacting smaller companies despite a high ROI for long-term projects. Jiffy.ai Automate offers competitive pricing with aggressive licensing, making it attractive for cost-effective automation needs.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
On a scale from one to ten, I would rate the ROI as nine.
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
Regarding ROI from Blue Prism, it is evaluated from a business perspective, with break-even timelines generally around six to nine months for large implementations, depending on client size and scale.
I have seen that it is taking almost more than one or two years to see a return on investment.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
My experience with Blue Prism's technical support has been largely positive, with them being very responsive when needed, especially during the early stages of tool evolution.
I would rate the technical support by Blue Prism as eight out of ten, with both products being comparable.
The scalability of Automate also scores a ten out of ten.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
The digital workforce of Blue Prism has pioneered capabilities for scaling digital workforce members based on varied requirements, such as during the tax season when more digital robots are needed in the tax department, showcasing its scaling ability effectively.
The stability of the solution is a ten out of ten.
For stability on a scale from one to ten, I would give it a solid nine.
It has very robust features, and it is not prone to instability.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
My major recommendation would be for easier upgrade paths between major versions.
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Only each bot level logs are possible, which will not help when maintaining one hundred plus or two hundred plus bots.
I would like to see the interface of Blue Prism refreshed.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
While the licensing cost is something I haven't checked in a while, I find that although it initially seems costlier than competitors, Blue Prism's licensing model is simpler and proves to be cost-effective over time.
The price of Blue Prism is costly, but I believe the quality should increase.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards.
The ability to scale quickly is also valuable, and their support is good in general.
The document extraction feature, Decipher, is also working well recently.
| Product | Market Share (%) |
|---|---|
| Blue Prism | 6.5% |
| Fortra's Automate | 2.5% |
| Jiffy.ai Automate | 0.8% |
| Other | 90.2% |


| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 6 |
| Large Enterprise | 74 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.
Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.
What features stand out in Fortra's Automate?
What benefits should users consider in reviews?
In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
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