Blue Prism Cloud vs EdgeVerve AssistEdge RPA comparison

SS&C Blue Prism and Infosys are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #6 with an average rating of 8.5, while Infosys is ranked #27 with an average rating of 7.0. SS&C Blue Prism holds a 1.3% mindshare in RPA, compared to Infosys’s 0.8% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 80% of Infosys users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

EdgeVerve AssistEdge RPA and Blue Prism Cloud compete in the robotic process automation space. While Blue Prism Cloud stands out with advanced features, AssistEdge RPA is appealing due to its competitive pricing and customer support.

Features: EdgeVerve AssistEdge RPA offers robust process automation, scalability, and seamless integration capabilities. Blue Prism Cloud boasts a cutting-edge cloud-based architecture with AI features and extensive analytics tools, standing out for its AI functionalities.

Room for Improvement: AssistEdge RPA could improve its AI and machine learning capabilities and enhance its reporting and analytics tools. It may also refine its integration with third-party applications. Blue Prism Cloud can work on simplifying its deployment model and reduce costs in initial setups and focus on broadening community access and support.

Ease of Deployment and Customer Service: EdgeVerve AssistEdge RPA is known for user-friendly deployment and proactive customer service. Blue Prism Cloud requires specialized expertise for deployment but offers excellent technical support.

Pricing and ROI: EdgeVerve AssistEdge RPA is cost-effective with a promising ROI, appealing to budget-conscious businesses. Blue Prism Cloud, despite higher initial costs, offers a strong long-term ROI through its scalability and advanced features.

To learn more, read our detailed Blue Prism Cloud vs. EdgeVerve AssistEdge RPA Report (Updated: April 2025).

Buyer's Guide

Blue Prism Cloud vs. EdgeVerve AssistEdge RPA

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.3%, up from 1.1% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.8%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Keith Mcdowell

Chief Executive Officer at Keith F Kube and Associates

It helps us save on staff costs

I rate Blue Prism Cloud eight out of 10 for ease of setup. It's a cloud-based solution, so it isn't hard to set up. The deployment time is hard to quantify because I work for the government, and we need to go through all these internal reviews, but the technical part takes three to four weeks. The biggest challenge is security because we need to integrate it with Active Directory and set up VPN tunnels, security profiles, etc. We deployed Blue Prism in-house and used three people to set it up. One solution engineer is enough to maintain it.

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Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded

Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface is simple, user-friendly, and very intuitive."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"I actually quite liked the no-coding functionality."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

More Automate pros

"It provides good, clean data that enhances our AI initiatives."

"Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium."

"The solution is very complete. It's a good solution, for the kind of features that they offer."

"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."

"The most valuable feature is the customizability."

"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."

"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."

"The most valuable feature is the ability to write custom code."

More Blue Prism Cloud pros

"Good email automation and XL automation."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

Cons

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"There is a lack of good development for artificial intelligence, such as machine learning."

"The interface could be more user-friendly and easier to navigate."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"The OCR for Hebrew text needs to be improved."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

More Automate cons

"We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal."

"There are a few smart services that are not available in Blue Prism. For example, Excel sheets that are converted into a CS sheet have limitations with the number of columns when imported. This could be improved."

"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."

"The cost is a bit high. Other tools are much cheaper."

"Selecting the right business processes that are stable enough to automate can be challenging."

"The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution."

"Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern."

"Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used."

More Blue Prism Cloud cons

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"Lacks integration with third party tools."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It comes with a package that costs approximately $20,000 USD per year."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

More Automate pricing and cost advice

"The licensing structure is complex and the minimum contract length is three years."

"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."

"Pricing can be negotiated in situations where there will be heavy usage."

"I rate the platform’s pricing a seven out of ten."

"Blue Prism Cloud's cost is very high."

"There are costs for the machine to run the robots."

"The pricing is fine."

"Blue Prism Cloud’s pricing is fine for commercial usage."

More Blue Prism Cloud pricing and cost advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Healthcare Company

Computer Software Company

17%

Financial Services Firm

17%

Manufacturing Company

10%

Educational Organization

Manufacturing Company

20%

Financial Services Firm

14%

Computer Software Company

13%

Educational Organization

12%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

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What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

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What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

See all answers

What do you like most about EdgeVerve AssistEdge RPA?

The feature I like the most is the ability to capture elements easily, especially when automating web-based applicati...

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

There should be more activities. Like extraction for reading or converting PDFs. There are fewer activities compared ...

See all answers

What is your primary use case for EdgeVerve AssistEdge RPA?

We use it to scrape websites. We scrape the updates and provide the details as a database to the user. We use AssistE...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 38% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 7% of the time

More Automate Competitors

UiPath Platform vs Blue Prism Cloud

Compared 19% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 16% of the time

SAP Intelligent RPA vs Blue Prism Cloud

Compared 15% of the time

Blue Prism vs Blue Prism Cloud

Compared 15% of the time

Robocorp vs Blue Prism Cloud

Compared 13% of the time

More Blue Prism Cloud Competitors

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 66% of the time

Automation Anywhere vs EdgeVerve AssistEdge RPA

Compared 23% of the time

Microsoft Power Automate vs EdgeVerve AssistEdge RPA

Compared 11% of the time

More EdgeVerve AssistEdge RPA Competitors

Product Reports

Buyer's Guide

Automate

May 2025

Download Automate product report

Buyer's Guide

Blue Prism Cloud

May 2025

Download Blue Prism Cloud product report

Buyer's Guide

Robotic Process Automation (RPA)

April 2025

Download EdgeVerve AssistEdge RPA product report

Also Known As

HelpSystems Automate, Automate

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

AssistEdge RPA

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

Infosys

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Cabot Credit Management, Hovis, Utilita

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Buyer's Guide

Blue Prism Cloud vs. EdgeVerve AssistEdge RPA

April 2025

Free Report: Blue Prism Cloud vs. EdgeVerve AssistEdge RPA

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