Blue Prism Cloud vs EdgeVerve AssistEdge RPA comparison

SS&C Blue Prism and Infosys are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #6 with an average rating of 8.2, while Infosys is ranked #26 with an average rating of 7.0. SS&C Blue Prism holds a 1.4% mindshare in RPA, compared to Infosys’s 0.8% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 66% of Infosys users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

EdgeVerve AssistEdge RPA and Blue Prism Cloud compete in the robotic process automation space. While Blue Prism Cloud stands out with advanced features, AssistEdge RPA is appealing due to its competitive pricing and customer support.

Features: EdgeVerve AssistEdge RPA offers robust process automation, scalability, and seamless integration capabilities. Blue Prism Cloud boasts a cutting-edge cloud-based architecture with AI features and extensive analytics tools, standing out for its AI functionalities.

Room for Improvement: AssistEdge RPA could improve its AI and machine learning capabilities and enhance its reporting and analytics tools. It may also refine its integration with third-party applications. Blue Prism Cloud can work on simplifying its deployment model and reduce costs in initial setups and focus on broadening community access and support.

Ease of Deployment and Customer Service: EdgeVerve AssistEdge RPA is known for user-friendly deployment and proactive customer service. Blue Prism Cloud requires specialized expertise for deployment but offers excellent technical support.

Pricing and ROI: EdgeVerve AssistEdge RPA is cost-effective with a promising ROI, appealing to budget-conscious businesses. Blue Prism Cloud, despite higher initial costs, offers a strong long-term ROI through its scalability and advanced features.

To learn more, read our detailed Blue Prism Cloud vs. EdgeVerve AssistEdge RPA Report (Updated: June 2025).

Buyer's Guide

Blue Prism Cloud vs. EdgeVerve AssistEdge RPA

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.4%, up from 1.1% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Aaron Ingram

Director at Real Capital Solutions

Automates accounts payable process with no human interaction and saves 100% time

Edge browser extensions could be made slightly more resilient. It would be nice if they could package new libraries for end users rather than have them search for libraries. The extension resiliency would be huge. If we're looking for intelligent document processing and OCR functionality, we haven't found them yet.

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Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded

Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"The interface is simple, user-friendly, and very intuitive."

"We have found the pricing to be very reasonable."

More Automate pros

"Blue Prism Cloud is a stable solution."

"Blue Prism Cloud is an easy to access and user-friendly solution."

"The solution is very complete. It's a good solution, for the kind of features that they offer."

"It is more secure for complex implementations."

"It’s scalable."

"If I look at the top four, I believe it is far more user-friendly than the other competition."

"Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium."

"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."

More Blue Prism Cloud pros

"Good email automation and XL automation."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"EdgeVerve AssistEdge RPA is more affordable than UiPath."

"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

Cons

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"The solution has a very weak knowledge base."

"The interface could be more user-friendly and easier to navigate."

"It's possible that they could use a stronger community for seeking guidance and help."

"There is a lack of good development for artificial intelligence, such as machine learning."

"The documentation is not that great."

More Automate cons

"The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions."

"Blue Prism Cloud needs to improve its AI capabilities."

"Blue Prism should adopt a low-code approach. Most RPA vendors only provide what they call a "form builder." A low-code designer would enable us to build a custom UI."

"Having more AI functionality would be an improvement."

"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."

"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."

"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."

"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."

More Blue Prism Cloud cons

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."

"Lacks integration with third party tools."

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

More Automate pricing and cost advice

"Blue Prism Cloud's cost is very high."

"Pricing can be negotiated in situations where there will be heavy usage."

"The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately."

"The pricing for Blue Prism Cloud is two out of ten because it's higher than every other technology. My company is on a three-year Blue Prism Cloud license."

"The licensing structure is complex and the minimum contract length is three years."

"The licensing of the solution is on a subscription-based model and costs around 4,999 for one bot's license. If someone wants to increase the number of bots you want from Blue Prism, then they provide a discount."

"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."

"The pricing is fine."

More Blue Prism Cloud pricing and cost advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

Educational Organization

Manufacturing Company

20%

Financial Services Firm

13%

Educational Organization

13%

Computer Software Company

13%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

See all answers

What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

See all answers

What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

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What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

See all answers

What do you like most about EdgeVerve AssistEdge RPA?

The feature I like the most is the ability to capture elements easily, especially when automating web-based applicati...

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

There should be more activities. Like extraction for reading or converting PDFs. There are fewer activities compared ...

See all answers

What is your primary use case for EdgeVerve AssistEdge RPA?

We use it to scrape websites. We scrape the updates and provide the details as a database to the user. We use AssistE...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 35% of the time

Microsoft Power Automate vs Automate

Compared 34% of the time

Blue Prism vs Automate

Compared 10% of the time

Automation Anywhere vs Automate

Compared 9% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

UiPath Platform vs Blue Prism Cloud

Compared 20% of the time

Blue Prism vs Blue Prism Cloud

Compared 14% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 14% of the time

SAP Intelligent RPA vs Blue Prism Cloud

Compared 12% of the time

Robocorp vs Blue Prism Cloud

Compared 12% of the time

More Blue Prism Cloud Competitors

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 74% of the time

Automation Anywhere vs EdgeVerve AssistEdge RPA

Compared 26% of the time

More EdgeVerve AssistEdge RPA Competitors

Product Reports

Buyer's Guide

Automate

June 2025

Download Automate product report

Buyer's Guide

Blue Prism Cloud

June 2025

Download Blue Prism Cloud product report

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

Download EdgeVerve AssistEdge RPA product report

Also Known As

HelpSystems Automate, Automate

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

AssistEdge RPA

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

Infosys

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Cabot Credit Management, Hovis, Utilita

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Buyer's Guide

Blue Prism Cloud vs. EdgeVerve AssistEdge RPA

June 2025

Free Report: Blue Prism Cloud vs. EdgeVerve AssistEdge RPA

Find out what your peers are saying about Blue Prism Cloud vs. EdgeVerve AssistEdge RPA and other solutions. Updated: June 2025.

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