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BlackBerry Cylance Cybersecurity vs Symantec Endpoint Security Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
37th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.7%, up from 1.1% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.7%
Symantec Endpoint Security Enterprise0.6%
Other93.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2162541 - PeerSpot reviewer
IT Consultant at a tech services company with 11-50 employees
Provides stable and resource-efficient protection but lacks clear modern security features
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production. It operates transparently and is easy to maintain. The automated response feature helps to mitigate breaches effectively. When comparing with ThreatDown agent, I have noticed that ThreatDown detects behaviors more readily and flags suspicious user activities more clearly. While Symantec Endpoint Security Enterprise remains effective, ThreatDown's user interface is more manageable and provides a clearer system overview. The management interface is crucial for maintaining Symantec Endpoint Security Enterprise effectively. A significant advantage of Symantec Endpoint Security Enterprise is its lightweight resource usage. It consumes less memory, CPU, and IO compared to alternatives such as ThreatDown and Bitdefender.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."
"The tool is easy to use."
"Cortex XDR is stable, offering high quality and reliable performance."
"They did what they said, and this solution could apply to any scenario."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"Palo Alto is constantly adding new features."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"Has good RAM capacity for the power I need"
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"I like the AI and mathematical components that they use, and I like the pre-execution method of protection that prevents infection."
"What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring."
"The most valuable feature of Symantec Endpoint Security Enterprise is the application. Additionally, they are adding features frequently."
"The solution is very cheap; it's the cheapest option and delivers the most basic protection we need."
"The solution is very cheap."
"The firewall management and intrusion prevention are excellent; those are the critical differences between Symantec and most other products on the market, as they don't manage Windows Firewall or offer intrusion prevention."
"We rely on Symantec Endpoint Security Enterprise to safeguard our computer systems from malware. Occasionally, we have encountered issues related to antivirus or malware, but overall, the application has been instrumental in addressing these concerns."
"Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production; it operates transparently and is easy to maintain."
"Endpoint protection solution with machine learning, device control, and application control features. It is scalable and stable."
 

Cons

"The GUI could be improved."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"The technical support is not very good. I find the process difficult."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The solution’s user interface could be improved."
"It should have better support for Windows and Mac."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"CylancePROTECT's technical support is non-existent."
"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."
"An area for improvement for Symantec Endpoint Security Enterprise would be its firewall features, in particular, this solution needs to provide more control over the firewall."
"The customer support is lacking; I rate it a four out of ten."
"In the past, I experienced companies that protected themselves with Symantec, suffering some attacks."
"The product must develop some virus definition features."
"I don't see any specific areas for improvement. They are knowledgeable about advanced solutions, so no suggestions from my end. Maybe there are minor enhancements, like improving UI features or dashboards, but overall, the product is well-designed. As for additional features, I hope they incorporate Kipops, specifically AI functionality, in the next release of Symantec Endpoint Security Enterprise."
"The solution needs to be marketed to more consumers so that they will use it."
"Needs to be more user-friendly; lacks a simple way to search data."
"Though the product is good, it is not very easy to use."
 

Pricing and Cost Advice

"It has a yearly renewal."
"The solution is expensive. It's pricing is on a yearly-basis."
"Our customers have expressed that the price is high."
"I don't have any issues with the pricing. We are satisfied with the price."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"I don't recall what the cost was, but it wasn't really that expensive."
"The price was fine."
"It is expensive, but not unreasonable."
"The solution provides me with competitive pricing."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"This cost of the license is approximately $5 USD monthly per user."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The product cost is about $5, per user, per month."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"I rate Symantec Endpoint Security Enterprise's pricing a two out of ten."
"The tool fits within our budget. It is not expensive."
"The price of the solution is very low. There is an annual subscription to use the solution."
"I rate the tool's pricing a six out of ten. For most organizations, the cost is between 70 and 100 dollars per user. The exact price depends on the selected features and the number of users. It's considered a premium cost for an enterprise Endpoint security solution."
"The solution's license is very expensive."
"It's not the cheapest, but it's reasonably priced, around a five on a scale from one to ten. It's suitable for small, medium, and enterprise businesses and offers competitive pricing. There are no additional costs; it's a renewable purchase, either annually or as needed."
"The product is neither cheap nor expensive, meaning it is an average-priced solution."
"If you have a variety of different endpoints, including heavily protected endpoints and some endpoints that are in the field, Symantec allows you to apply different licensing so you don't have to put everything under Endpoint Complete."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
7%
Manufacturing Company
7%
Comms Service Provider
14%
Financial Services Firm
11%
Outsourcing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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What needs improvement with Symantec Endpoint Security Enterprise?
I have not experienced integrated threat intelligence benefits with Symantec Endpoint Security Enterprise. Many custo...
What is your primary use case for Symantec Endpoint Security Enterprise?
The primary use case for Symantec Endpoint Security Enterprise for my clients is basic antivirus protection.
What advice do you have for others considering Symantec Endpoint Security Enterprise?
Several of my customers continue to use Symantec Endpoint Security Enterprise. As a system consultant, I recommend an...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Enterprise and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.