BlackBerry Cylance Cybersecurity vs Symantec Endpoint Security Enterprise comparison

BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Enterprise

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

26th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec Endpoint Security ...

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Symantec Endpoint Security Enterprise	0.7%
BlackBerry Cylance Cybersecurity	1.2%
Other	98.1%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

reviewer2162541

IT Consultant at a tech services company with 11-50 employees

Provides stable and resource-efficient protection but lacks clear modern security features

Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production. It operates transparently and is easy to maintain. The automated response feature helps to mitigate breaches effectively. When comparing with ThreatDown agent, I have noticed that ThreatDown detects behaviors more readily and flags suspicious user activities more clearly. While Symantec Endpoint Security Enterprise remains effective, ThreatDown's user interface is more manageable and provides a clearer system overview. The management interface is crucial for maintaining Symantec Endpoint Security Enterprise effectively. A significant advantage of Symantec Endpoint Security Enterprise is its lightweight resource usage. It consumes less memory, CPU, and IO compared to alternatives such as ThreatDown and Bitdefender.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The deployment of updates is easy."

"The solution is very quick at easily changing the levels of protection for each computer and the server."

"One of the best features of the solution is that it's easy to deploy."

"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."

"It provides good insight into the programs, applications, or websites that may need attention."

"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."

"CylancePROTECT is a fairly decent antivirus."

"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."

More BlackBerry Cylance Cybersecurity pros

"We rely on Symantec Endpoint Security Enterprise to safeguard our computer systems from malware. Occasionally, we have encountered issues related to antivirus or malware, but overall, the application has been instrumental in addressing these concerns."

"Device Control is very user-friendly."

"The endpoint protection features are valuable."

"Symantec Endpoint Security Enterprise is a simple solution to implement. It took us half a day to complete the process."

"Stable with good customer service."

"Anti-malware is the most valuable feature. We trust Symantec for protection, and we like the idea that Symantec is preventing us from accessing certain websites that are known for containing malware."

"Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production; it operates transparently and is easy to maintain."

"The firewall management and intrusion prevention are excellent; those are the critical differences between Symantec and most other products on the market, as they don't manage Windows Firewall or offer intrusion prevention."

More Symantec Endpoint Security Enterprise pros

Cons

"It is hard to manage."

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"It's a good solution but some features just need to be updated."

"The stability could be improved."

"It should provide more details about the events that they have detected."

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

More BlackBerry Cylance Cybersecurity cons

"Unlike traditional tools, Symantec Endpoint Security Enterprise does not provide trigger alerts based on user behavior-based traffic."

"I don't see any specific areas for improvement. They are knowledgeable about advanced solutions, so no suggestions from my end. Maybe there are minor enhancements, like improving UI features or dashboards, but overall, the product is well-designed. As for additional features, I hope they incorporate Kipops, specifically AI functionality, in the next release of Symantec Endpoint Security Enterprise."

"Symantec should revamp its graphical user interface."

"Symantec Endpoint Security Enterprise should focus on cloud security with Microsoft Azure or Amazon AWS rather than having their standard solution."

"The scanning area of the product should be made a little faster as it is the only area of concern in the tool where improvements are required."

"The platform could be improved for beginners as it wasn't intuitive to manage initially."

"The solution needs to be marketed to more consumers so that they will use it."

"The tool needs to improve its dashboard."

More Symantec Endpoint Security Enterprise cons

Pricing and Cost Advice

"This cost of the license is approximately $5 USD monthly per user."

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"The solution provides me with competitive pricing."

"It is expensive, but not unreasonable."

"The licensing part of the product is too expensive compared to other solutions in the market."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The monthly fee is $55 USD per user."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The product is not very expensive."

"It's not the cheapest, but it's reasonably priced, around a five on a scale from one to ten. It's suitable for small, medium, and enterprise businesses and offers competitive pricing. There are no additional costs; it's a renewable purchase, either annually or as needed."

"I rate Symantec Endpoint Security Enterprise's pricing a two out of ten."

"If you have a variety of different endpoints, including heavily protected endpoints and some endpoints that are in the field, Symantec allows you to apply different licensing so you don't have to put everything under Endpoint Complete."

"The solution's license is very expensive."

"The cost of the solution is reasonable."

"The product is neither cheap nor expensive, meaning it is an average-priced solution."

"The license for Symantec Endpoint Security Enterprise is paid, but there is a trial for 60 days."

More Symantec Endpoint Security Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Government

Comms Service Provider

14%

Manufacturing Company

11%

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	7
Large Enterprise	9

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about Symantec Endpoint Security Enterprise?

The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...

What needs improvement with Symantec Endpoint Security Enterprise?

I have not experienced integrated threat intelligence benefits with Symantec Endpoint Security Enterprise. Many customers are seeking modern protection features such as MDR (managed detection and r...

What is your primary use case for Symantec Endpoint Security Enterprise?

The primary use case for Symantec Endpoint Security Enterprise for my clients is basic antivirus protection.

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Symantec Endpoint Security Enterprise

Download Symantec Endpoint Security Enterprise product report

Symantec Endpoint Security Enterprise report

Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.

Broadcom

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Information Not Available

BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Enterprise