BlackBerry Cylance Cybersecurity vs Symantec Endpoint Security Enterprise comparison

BlackBerry and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #20 with an average rating of 8.4, while Broadcom is ranked #25 with an average rating of 8.3. BlackBerry holds a 1.1% mindshare in EPP, compared to Broadcom’s 0.4% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 89% of Broadcom users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

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1,724 Comparison Views

85% willing to recommend

Symantec Endpoint Security ...

Read 30 Symantec Endpoint Security Enterprise reviews

994 Views
740 Comparison Views

89% willing to recommend

BlackBerry Cylance Cybersec...

Symantec Endpoint Security ...

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Executive SummaryUpdated on Apr 20, 2025

BlackBerry Cylance Cybersecurity and Symantec Endpoint Security Enterprise are prominent products competing in the cybersecurity market. While BlackBerry Cylance boasts advanced AI-driven virus protection and efficiency, Symantec's broader threat protection features, including intrusion prevention, give it an edge in comprehensive defense.

Features: BlackBerry Cylance Cybersecurity offers AI and machine learning virus protection that eliminates the need for signature-based methods, thus providing advanced threat detection with low resource consumption. Its centralized dashboard and script blocking further enhance its capabilities. Symantec Endpoint Security Enterprise provides comprehensive threat protection with features like firewall, intrusion prevention, and application control, which are critical for comprehensive security management.

Room for Improvement: BlackBerry Cylance Cybersecurity faces challenges with false positives, and its user interface and reporting features need enhancement. Improved integration with industrial systems and technical support would also be beneficial. Symantec Endpoint Security Enterprise could benefit from better firewall features and a more modern user interface, with enhanced cloud security and faster support response times.

Ease of Deployment and Customer Service: Both BlackBerry Cylance and Symantec offer flexible deployment options including on-premises, hybrid, and cloud solutions. However, BlackBerry Cylance receives mixed reviews regarding its support responsiveness and effectiveness. Symantec, although generally praised for its customer service, also sees some requests for more proactive and responsive support, with its user interface requiring slightly more initial learning time.

Pricing and ROI: BlackBerry Cylance Cybersecurity is perceived as slightly expensive with pricing tied to endpoint numbers, but is considered worthwhile for its strong protection and low system impact. Symantec Endpoint Security Enterprise has a moderate pricing structure, with competitive pricing when well-negotiated, offering strong ROI through reduced security incidents and enhanced protection capabilities, despite often being cited for higher per-user pricing justified by its rich feature set.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Enterprise Report (Updated: June 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Enterprise

June 2025

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Helped 859,438 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec Endpoint Security ...

Ranking in Endpoint Protection Platform (EPP)

25th

Average Rating

8.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Intekhab Ahmad.

Senior System and cyber security administration at Tankeenhr

A product that offers good threat detection capabilities to its users

The product has improved my company through its area of threat detection. The other applications use the same engine as Symantec Endpoint Security Enterprise. Symantec Endpoint Security Enterprise does not have a set of 100 percent useful things in the tool. Sometimes, a user may know that a file system does not contain any viruses, but it is labeled as a virus by Symantec Endpoint Security Enterprise, making it an issue for users. The aforementioned problem prompts me to contact the product support team via email so that my company can get some help dealing with such problems. I would say that my experience with deploying the product across multiple devices in my company is not tough and can be easy, especially if you have domain environments. The feature of the product that is the most effective for threat prevention stems from the fact that the tool provides updates. The main problem with the solution is that a user has to do the updates manually, so at times, the product is not useful, especially when the machine has to be shut down for updates when new viruses are introduced on the market. I rate the solution's ease of use and administration a seven and a half out of ten. I suggest that those who plan to buy the solution periodically update the product, especially in the area of the virus engine. I rate the tool an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Has good RAM capacity for the power I need"

"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

"One of the best features of the solution is that it's easy to deploy."

"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."

"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."

More BlackBerry Cylance Cybersecurity pros

"It is very easy to use. The user interface is friendly."

"The overall solution is good, particularly the detection engine. It performs well in identifying malware and conducting regular network scans. The product is easy to use."

"Managing the dashboard is straightforward and efficient. I appreciate the convenience of accessing all alerts in one place and find configuring policies to be a simple process. Creating and deploying policies to agents is easily accomplished, and the communication between agents and servers is effectively implemented. These aspects are what I find favorable about Symantec Endpoint Security Enterprise."

"The firewall management and intrusion prevention are excellent; those are the critical differences between Symantec and most other products on the market, as they don't manage Windows Firewall or offer intrusion prevention."

"The most valuable feature of Symantec Endpoint Security Enterprise is it runs in the backend and looks after the security for you."

"The most valuable feature of Symantec Endpoint Security Enterprise is the application. Additionally, they are adding features frequently."

"The product's initial setup phase was straightforward."

"We rely on Symantec Endpoint Security Enterprise to safeguard our computer systems from malware. Occasionally, we have encountered issues related to antivirus or malware, but overall, the application has been instrumental in addressing these concerns."

More Symantec Endpoint Security Enterprise pros

Cons

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"The solution should implement AI in the product."

"It needs real analysis of quarantined files. The EDR product isn't showing much right now."

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

"It should provide more details about the events that they have detected."

More BlackBerry Cylance Cybersecurity cons

"There could be a pop-up notification at the users' end whenever the software expires."

"The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it."

"In the past, I experienced companies that protected themselves with Symantec, suffering some attacks."

"Symantec should revamp its graphical user interface."

"I don't see any specific areas for improvement. They are knowledgeable about advanced solutions, so no suggestions from my end. Maybe there are minor enhancements, like improving UI features or dashboards, but overall, the product is well-designed. As for additional features, I hope they incorporate Kipops, specifically AI functionality, in the next release of Symantec Endpoint Security Enterprise."

"The scanning area of the product should be made a little faster as it is the only area of concern in the tool where improvements are required."

"The tool needs to improve its dashboard."

"Symantec Endpoint Security Enterprise should focus on cloud security with Microsoft Azure or Amazon AWS rather than having their standard solution."

More Symantec Endpoint Security Enterprise cons

Pricing and Cost Advice

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"We would just add more if there are new users, but right now you just need one license for per user."

"The licensing part of the product is too expensive compared to other solutions in the market."

"It is expensive, but not unreasonable."

"The tool is not that expensive."

"This cost of the license is approximately $5 USD monthly per user."

"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."

"The product cost is about $5, per user, per month."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The product is neither cheap nor expensive, meaning it is an average-priced solution."

"I rate Symantec Endpoint Security Enterprise's pricing a two out of ten."

"The cost of the solution is reasonable."

"The solution's license is very expensive."

"The price of the solution is very low. There is an annual subscription to use the solution."

"The product is not very expensive."

"I rate the tool's pricing a six out of ten."

"I rate the tool's pricing a six out of ten. For most organizations, the cost is between 70 and 100 dollars per user. The exact price depends on the selected features and the number of users. It's considered a premium cost for an enterprise Endpoint security solution."

More Symantec Endpoint Security Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Government

Financial Services Firm

Manufacturing Company

15%

Computer Software Company

13%

Financial Services Firm

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Symantec Endpoint Security Enterprise?

The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...

See all answers

What needs improvement with Symantec Endpoint Security Enterprise?

The tool needs to improve its dashboard.

See all answers

What is your primary use case for Symantec Endpoint Security Enterprise?

We use the solution for all endpoint systems.

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 19% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 13% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

Symantec Endpoint Security Complete vs Symantec Endpoint Security Enterprise

Compared 74% of the time

Symantec Endpoint Security vs Symantec Endpoint Security Enterprise

Compared 11% of the time

Trellix Endpoint Security Platform vs Symantec Endpoint Security Enterprise

Compared 6% of the time

CrowdStrike Falcon vs Symantec Endpoint Security Enterprise

Compared 5% of the time

HP Wolf Security vs Symantec Endpoint Security Enterprise

Compared 4% of the time

More Symantec Endpoint Security Enterprise Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

June 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Symantec Endpoint Security Enterprise

May 2025

Symantec Endpoint Security Enterprise report

Download Symantec Endpoint Security Enterprise product report

Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.

Broadcom

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Information Not Available

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Enterprise

June 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Enterprise

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