No more typing reviews! Try our Samantha, our new voice AI agent.

BlackBerry Cylance Cybersecurity vs Symantec Endpoint Security Enterprise comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.9%
BlackBerry Cylance Cybersecurity1.6%
Symantec Endpoint Security Enterprise0.5%
Other94.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer2162541 - PeerSpot reviewer
IT Consultant at a tech services company with 11-50 employees
Provides stable and resource-efficient protection but lacks clear modern security features
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production. It operates transparently and is easy to maintain. The automated response feature helps to mitigate breaches effectively. When comparing with ThreatDown agent, I have noticed that ThreatDown detects behaviors more readily and flags suspicious user activities more clearly. While Symantec Endpoint Security Enterprise remains effective, ThreatDown's user interface is more manageable and provides a clearer system overview. The management interface is crucial for maintaining Symantec Endpoint Security Enterprise effectively. A significant advantage of Symantec Endpoint Security Enterprise is its lightweight resource usage. It consumes less memory, CPU, and IO compared to alternatives such as ThreatDown and Bitdefender.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The initial setup is pretty easy."
"This software helps us understand any issues that may arise when someone is not at work."
"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"It is easy to use."
"Palo Alto is constantly adding new features."
"The solution doesn't need a high level of technical training."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"Endpoints are protected in real-time without the need of a centralized server, whitelist, or the ability to connect to a central host in the cloud."
"The platform's most valuable features are the malware detection capabilities."
"A user can continue to add endpoints and the solution will continue to perform well."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The initial setup of CylancePROTECT is very easy."
"The Application Guard and ByteGuard are useful features."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"Managing the dashboard is straightforward and efficient. I appreciate the convenience of accessing all alerts in one place and find configuring policies to be a simple process. Creating and deploying policies to agents is easily accomplished, and the communication between agents and servers is effectively implemented. These aspects are what I find favorable about Symantec Endpoint Security Enterprise."
"Symantec is a little bit better at remediating or preventing things in general."
"The solution is very cheap."
"The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security Enterprise is stability."
"Endpoint protection solution with machine learning, device control, and application control features. It is scalable and stable."
"Since I joined the company and implemented Symantec and other products, we've had stability on our network and no security incidents or breaches."
"The most valuable features of Symantec Endpoint Security Enterprise are the proactive threat protection and the normal spyware protection which they offer in addition to catching standard threats. It all works well for us even without an EDR."
"We use the solution for detection."
 

Cons

"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Dashboards do not allow everyone to see what's happening."
"The technical support is not very good. I find the process difficult."
"To jump from the partner to Palo Alto directly was challenging."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"They could improve on the false positives, reporting and whitelisting features."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"I would say one thing that they might need to bring in is protection for mobile devices."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The solution’s technical support could be improved."
"It's a good solution but some features just need to be updated."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."
"Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage."
"The platform could be improved for beginners as it wasn't intuitive to manage initially."
"The product is a bit resource-intensive."
"Unlike traditional tools, Symantec Endpoint Security Enterprise does not provide trigger alerts based on user behavior-based traffic."
"The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it."
"We are currently looking at CrowdStrike as a replacement option because on-prem support is going away under Symantec."
"Needs to be more user-friendly; lacks a simple way to search data."
"Symantec Endpoint Security Enterprise could improve by giving notifications regarding identified threats."
 

Pricing and Cost Advice

"This is an expensive solution."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"It has a yearly renewal."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"The cost depends on your chosen license type, like Pro or other licenses."
"The solution is expensive. It's pricing is on a yearly-basis."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The product cost is about $5, per user, per month."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"The license price for this solution could be better. It's on the expensive side."
"It is expensive, but not unreasonable."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"This cost of the license is approximately $5 USD monthly per user."
"The price of Symantec Endpoint Security Enterprise is expensive. When compared to other solutions they should reduce the price."
"The product is not very expensive."
"The product is neither cheap nor expensive, meaning it is an average-priced solution."
"I rate the tool's pricing a six out of ten."
"The cost of the solution is reasonable."
"We have Symantec Endpoint Security Enterprise, and it's very competitively priced. However, there is a considerable jump in price for upgrading to the EDR, so that's more compatible with enterprise-level organizations."
"I rate the tool's pricing a six out of ten. For most organizations, the cost is between 70 and 100 dollars per user. The exact price depends on the selected features and the number of users. It's considered a premium cost for an enterprise Endpoint security solution."
"The price of the solution is very low. There is an annual subscription to use the solution."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
909,948 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Construction Company
12%
Outsourcing Company
8%
Comms Service Provider
7%
Manufacturing Company
7%
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
10%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What needs improvement with Symantec Endpoint Security Enterprise?
I have not experienced integrated threat intelligence benefits with Symantec Endpoint Security Enterprise. Many custo...
What is your primary use case for Symantec Endpoint Security Enterprise?
The primary use case for Symantec Endpoint Security Enterprise for my clients is basic antivirus protection.
What advice do you have for others considering Symantec Endpoint Security Enterprise?
Several of my customers continue to use Symantec Endpoint Security Enterprise. As a system consultant, I recommend an...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Symantec Endpoint Security Enterprise and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.